ADA Enforcement

United States of America v. Harris County, Texas

Settlement Agreement -- re: failure to provide an accessible voting program to voters with disabilities, including accessible polling places, in violation of title II of the ADA (3/12/19)

Oppostion to Dismiss (Word) | PDF -- re: Opposition to Harris County’s Motion to Dismiss the United States’ Title II complaint for lack of standing/cause of action

Amended Complaint (9/25/17)

Complaint – re: provision of physically accessible polling places for individuals with mobility and vision disabilities (8/4/16)

Letter of Findings -- re: violations of Title II of the ADA in discriminating against voters with disabilities by failing to select accessible facilities to be used as polling places (9/29/14)

Hawaii Department of Public Safety Settlement Agreement -- re: provide equal access to prison programs (including its furlough program), services, activities, and facilities for inmates with disabilities (3/20/19)

Hidalgo County, TX Settlement Agreement -- re: provision of accessible polling places (8/30/17)

Hinds County, MS Settlement Agreement – Resolution of an investigation regarding an inaccessible voting program for individuals with mobility and vision disabilities in Hinds County, Mississippi. A compliance review found the County often housed polling places in locations that contain barriers to access for people with disabilities. Under the agreement, the County will begin to remediate its voting program before its next election; employ temporary measures, such as portable ramps and signage; train Election Commissioners and poll workers; survey polling places for accessibility; revise policies and procedures to select accessible polling places to be used in future elections; and to ensure that the County provide an accessible voting system. (10/11/2017)

Hoke County, NC Settlement Agreement– Resolution of an investigation regarding an inaccessible voting program for individuals with mobility and vision disabilities in Hoke County, North Carolina. A compliance review found the County often housed polling places in locations that contain barriers to access for people with disabilities. Under the agreement, the County will begin to remediate its voting program before its next election; employ temporary measures, such as portable ramps and signage; train poll workers; survey polling places for accessibility; revise policies and procedures to select accessible polling places to be used in future elections; and to ensure that the County provide an accessible voting system. (8/19/2019)

Hudson Public Schools District Voluntary Compliance Agreement -- re: failure to ensure that school district furnished appropriate auxiliary aids and services (a mobile, robotic telepresence in school) where necessary to afford student with immunodeficiency disorder, an equal opportunity to participate in, and enjoy the benefits of its programs, services, and activities, in particular active participation in the classroom instruction experience (5/7/18)

United States of America v. Humboldt County, CA Consent Decree -- re: failure to comply with Title II of the ADA even after entering into a Project Civic Access agreement (9/7/16)

Complaint (9/7/16)

Hunter v. District of Columbia Statement of Interest | PDF -- re: opposition to the District of Columbia’s Motion for Dismissal.  The United States argues that the District is liable under title II of the ADA for the actions of its contractors operating the District’s shelter program, and that the shelters are covered by the Fair Housing Act. (7/26/13)

Indiana State Board of Nursing Letter of Findings -- On March 25, 2022, the Justice Department found that the Indiana State Board of Nursing violated Title II of the ADA by prohibiting the use of disability-related medication to treat Opioid Use Disorder by nurses enrolled in the Indiana State Nursing Assistance Program. Participation in the program, which assists in the rehabilitation of and monitors nurses recovering from drug or alcohol addiction, is in many cases required for nurses recovering from addiction to maintain, or have reinstated, an active nursing license necessary for employment. The department's letter of findings asks the Nursing Board to work with the Justice Department to resolve the civil rights violations identified during the course of its investigation. (3/25/22)

Iowa City Community School District Settlement Agreement -- Resolves complaint alleging that the Iowa City Community School District’s playgrounds are inaccessible to children who use wheelchairs or other mobility devices.  The settlement agreement requires the School District to ensure that its playgrounds comply with Title II of the ADA and the 2010 ADA Standards for Accessible Design by remedying violations related to play components; play area amenities, such as benches and picnic tables; accessible routes to play areas; and routes connecting play components.  (6/2/20)

Jefferson County, AL Settlement Agreement – Resolution of an investigation regarding an inaccessible voting program for individuals with mobility disabilities in Jefferson County, Alabama. A compliance review found the County often housed polling places in locations that contain barriers to access for people with disabilities. Under the agreement, the County will begin to remediate the violations at the polling places identified before its next election; employ temporary measures, such as portable ramps and signs; train election officers and poll workers; develop a survey to assess the accessibility of the polling places prior to elections; provide auxiliary aids and services to voters with disabilities; submit to the Department a survey and photographs of newly selected polling places; designate County personnel or contractors as Election Day Surveyors to determine compliance with the Agreement; and to ensure that the County provides an accessible voting system. (10/26/2016)

Justin Smith, Sheriff of Larimer County, Colorado Settlement Agreement  -- re: effective communication in interactions with the Sheriff’s Office including provision of auxiliary aids and services (5/23/17)

Ken Mascara, Sheriff of St. Lucie County Settlement Agreement -- re: effective communication in the County Jail including provision of auxiliary aids and services (4/12/07)

Kootenai County, Idaho Settlement Agreement -- re: removal of architectural barriers to provide access to detention center facilities and other public buildings (10/3/17)

Lackawanna County Settlement Agreement -- Resolution of an investigation regarding inaccessible voting program for individuals with mobility and vision impairments, including inaccessible polling places with a lack of accessible parking, ramps that were too steep, and doorways with thresholds that were too high.  Under the agreement, Lackawanna County will begin to remediate its voting program before its next election; employ temporary measures, such as portable ramps and signage; train poll workers; survey polling places for accessibility; and revise policies and procedures to select accessible polling places to be used in future elections.  (2/7/2020)

Louisiana State Penitentiary Settlement Agreement -- re: removal of architectural barriers to provide access to detention center facilities, programs, services, and activities (11/14/17)

Luzerne County, PA Settlment Agreement -- re: provision of physically accessible polling places for individuals with mobility and vision disabilities (1/12/17)

Department of Justice/Department of Health and Human Services Agreement with Massachusetts Department of Children and Families -- On November 17, 2020, the Departments of Justice and Health and Human Services reached an agreement to resolve findings that the Massachusetts Department of Children and Families discriminated against parents with disabilities in the administration of its child welfare program in violation of Title II of the ADA and Section 504 of the Rehabilitation Act.  This agreement is the first Department of Justice settlement to address disability discrimination by a state child welfare agency. (11/19/20)

Settlement Agreement (11/19/20)
Letter of Findings (2/2/15)

Massachusetts Parole Board Settlement Agreement -- On December 14, 2021, the United States settled a allegation that the Massachusetts parole board violated Title II of the ADA when they required prospective parolees with Substance Use Disorder (SUD) who are not taking medicine to start treat their SUD to take a particular medication without an individualized assessment or reasonable modification. The agreement includes a new policy for parolees with SUD, training staff, review of relevant policies or procedures by the Department, and annual reports to the Department. (12/14/21)

Massachusetts Trial Court Settlement Agreement --On March 24, 2022, the U.S. Attorney's Office for the District of Massachusetts entered into a settlement agreement with the Massachusetts Trial Court under Title II of the ADA to resolve its investigation of the public entity for discrimination against individuals with disabilities on the basis of Opioid Use Disorder (OUD). The agreement resolves a complaint filed with the U.S. Attorney’s Office that the Trial Court discriminated against drug court participants taking Medication for Opioid Use Disorder (MOUD). Under the terms of the agreement, all 25 of the Massachusetts drug courts will implement the Trial Court’s new policy in which only licensed prescribers or opioid treatment programs (OTP) will make decisions regarding a participant’s treatment plan, including the type of medication and dosage. Treatment plans will be developed by the licensed prescriber or OTP after conducting an individualized assessment for each participant.

McKinley County, New Mexico Settlement Agreement -- re: resolves complaint alleging that McKinley County’s polling places are inaccessible to individuals with mobility and vision impairments and its voting program is not compliant with Title II of the Americans with Disabilities Act.  The Department identified architectural barriers, including inaccessible parking, ramps that were too steep, and doorways that were too narrow.  Under the agreement, McKinley County will begin to remediate its voting program before its next election; employ temporary measures, such as portable ramps, signage, and propped open doors, as well as certain permanent changes, such as paved parking and ramps; train poll workers; survey polling places for accessibility; and select polling places that will be accessible during elections.  (6/6/19)

Metropolitan Transit Authority and New York City Transit Authority Complaint -- re: lawsuit alleging that MTA failed to make alterations readily accessible to and usable by individuals with disabilities to the maximum extent feasible, by failing to install an elevator (3/13/18)

Michigan Department of Human Services Settlement Agreement -- re: increasing access to people with physical disabilities (4/12/06)

Miller v. Smith Memorandum of Law as Amicus Curiae | PDF regarding correctional officials' obligations toward prisoners with disabilities under title II of the ADA and Section 504 of the Rehabilitation Act, including the obligation to house inmates with mobility disabilities in accessible cells; ensure access for inmates with disabilities to all prison programs, activities, and services; and provide disability-related medical care, assistance, equipment, and supplies (6/21/10)

Monroe County, Illinois Settlement Agreement -- re: provision of accessible polling places (2/16/18)

Mt. Pleasant Public Schools Settlement Agreement -- re: reasonable modification of policies, practices, and procedures for a student with diabetes requiring assistance (12/14/15)

The County of Muskegon, Michigan Settlement Agreement – Resolution of an allegation that the Muskegon Area Transit System, through the operation of “GoBus” its combined demand responsive and paratransit service, failed to comply with response time service criteria for complementary paratransit.  The agreement includes implementation a phone system process designed to ensure that all calls received on the dedicated ADA Service phone line during normal business hours; recording all trip requests and ensuring that negotiated pickup times are not more than sixty minutes before or after a requested pickup time; logging all missed trips and rider no-shows; tracking and providing Paratransit performance standards to the Department for review; designation of an ADA Coordinator; training staff; implementation of a complaint procedure; drafting a Service Rider’s Guide consistent with the provisions of the Agreement; creation of an Accessibility committee; and submission of data and a written report bi-weekly to the Department for review. (7/1/2021)

State of Nevada ex rel. Nevada Department of Corrections -- On February 11, 2021, the Department of Justice reached an agreement to resolve its findings that Nevada, through the Nevada Department of Corrections (NDOC), discriminated against inmates with disabilities in violation of Title II of the ADA. The agreement resolves the department’s findings that NDOC unjustifiably isolated and segregated inmates with HIV, failed to keep their HIV status confidential, and denied them equal employment opportunities, including in food service positions. The agreement also resolves the department’s findings that NDOC denied inmates with disabilities—including mobility disabilities, HIV, and other physical or mental health conditions—classification and housing at lower-custody levels and facilities.  At these lower-custody facilities, inmates have the opportunity to participate in various programs and gradually reintegrate back into the community as well as earn additional credits to reduce the lengths of their sentences.

Settlement Agreement (2/11/21)
Letter of Findings  (6/20/16)

Newton County, Arkansas Board of Election Commissoners Settlement Agreement -- Resolves complaint that Newton County, Arkansas and its Board of Election Commissioners’ polling places contain architectural barriers that render the facilities inaccessible to voters with disabilities.  The settlement agreement requires the respondent to provide accessible polling places in order to have an accessible voting program, including a program that is accessible to persons with mobility or vision disabilities, and to revise all relevant policies, practices, and procedures to comply with the ADA (6/15/21)

New York City Department of Corrections Letter of Findings | PDF -- re: violations of Title II of the ADA by failing to consistently respond to requests for reasonable accommodations in a timely and adequate manner; by failing to place inmates with mobility impairments and visual impairments in accessible housing areas; by failing to provide inmates with mobility impairments with appropriate mobility devices and by failing to ensure that inmates with hearing impairments have equal access to telecommunications services (12/5/16)

New York City Department of Education Letter of Findings | PDF -- re: physical barriers and public policies that deny equal access to children with disabilities within the New York City school system (12/21/15)

New York State Education Department | PDF -- re: failure to make reasonable modifications to its policies, practices, or procedures to require school nurses to implement a physician’s order for students with diabetes in violation of Title II of the ADA. (1/18/17)

New York City Police Department Settlement Agreement -- re: effective communication with persons who are deaf or hard of hearing under title II of the ADA (11/18/09)

Noel, et al. v. New York City Taxi and Limousine Commission Statement of Interest | PDF re: supporting plaintiffs' motion for partial summary judgment regarding the applicability of title II of the ADA to defendants' operation and regulation of New York City taxicabs in failing to ensure that the city's iconic taxicab fleet is accessible to individuals with mobility disabilities who use wheelchairs (10/17/11)

North Colonie Board of Education Statement of Interest | PDF re: investigation of North Colonie, NY schools authorized by the Protection and Advocacy for Individual with Mental Illness Act (“PAIMI”) to protect students with mental illness from abuse or discrimination on the basis of disability (7/6/15)

Northern Michigan University Settlement Agreement -- re: discrimination against college students with mental health disabilities.  Agreement resolves allegations that Northern Michigan University required certain students with mental health disabilities to sign contracts that barred them from talking, even with their friends, about self-destructive thoughts or face discipline, including involuntary withdrawal from the University (10/18/18)

Ocean County, New Jersey Board of Elections -- re: provision of physically accessible polling places for individuals with mobility and vision disabilities (8/15/19)

Oconee County, South Carolina Courthouse Municipal Facility Settlement Agreement-- re: physical accessibility in a municipal courthouse facility, built in 2003, including parking, signage, restroom facilities, courtroom seating, witness stands, jury boxes, and accessible routes (7/22/10)

The Office of Administrative Courts, a Division of the Colorado Department of Personnel & Administration Settlement Agreement – Resolution of an allegation that the office responsible for adjudicating various types of administrative claims in Colorado, failed to provide a sign language interpreter to an individual who is deaf for his worker’s compensation hearing, and instead required the individual to submit a doctor’s note stating that he was deaf, so that he could receive an interpreter for his next hearing.  The agreement includes training staff; submitting training materials to the Department for review; and maintaining a list of all requests for reasonable modifications and auxiliary aids and services and all the responses to the requests for the entire term of the agreement. (12/16/2020)

Ohio Department of Rehabilitation and Correction -- re: removal of architectural and programmatic barriers to access for persons with disabilities to ensure participation in benefits of programs, services, or activities (1/3/17)

Orange County Circuit Court, Magistrate 16th Judicial District, Virginia Department for the Deaf and Hard of Hearing, and Executive Secretary Virginia Supreme Court Settlement Agreement -- re: requires respondent to revise policies and procedures to provide effective communication and appropriate auxiliary aids and services, to appoint an ADA coordinator for each judicial circuit, provide training to staff, and money damages to the complainant (3/25/19)

Orange County Clerk of Courts, FL, Settlement Agreement -- re: accessibility of electronic court documents to an attorney who is blind and other individuals who use screen reader technology. (7/17/14)

Palm Beach County Supervisor of Elections Settlement Agreement  -- re: provision of accessible voting system under title II of the ADA and the Help America Vote Act (1/19/17)

Pea Ridge School District Settlement Agreement – re: settlement agreement under Title II of the ADA addressing public school district's exclusion of three students from educational instruction and extracurricular activities based on concerns that they might have HIV (March 20, 2017)

Letter of Findings (Word) | PDF - Re: exclusion of three students from public school district after the district’s review of a document referencing the HIV status of the students’ family member, in violation of Title II of the ADA (12/13/16)

Pennsylvania State Correctional Institution at Cresson Letter of Findings -- re: violation of Title II of the ADA in denying many inmates with serious mental illness and intellectual disabilities the opportunity to participate in and benefit from a variety of correctional services and activities, such as classification, security, housing, and mental health services; providing unequal, ineffective, and different or separate opportunities; unlawful segregating and warehousing; failing to make individualized assessments; and failing to reasonably modify policies, practices, and procedures (5/31/13)

Prakel, et al. v. The State of Indiana, et al.Statement of Interest | PDF in support of Plaintiffs’ Motion for Partial Summary Judgment.  The United States argues that judges of Indiana’s Dearborn Circuit Court and Dearborn Superior Court No. 1 violated Title II of the ADA and Section 504 by failing to provide qualified interpreters to a spectator of criminal proceedings, were deliberately indifferent to the spectator’s federally protected rights entitling the spectator to compensatory damages, and engaged in association discrimination against the criminal defendant, the spectator’s mother.  (1/8/14)

Philadelphia Police Department Letter of Finding | PDF -- re: provision of auxiliary aids and services to ensure effective communication to arrestees, detainees, and victims of crime by police department (12/7/16)

Philadelphia Police Department Settlement Agreement -- re: failure to provide effective communications to individuals who are deaf or hard of hearing in violation of title II of the ADA (8/2/18) 

Port Authority Trans-Hudson Corporation (PATH) Consent Decree -- Consent Decree resolving lawsuit against the Port Authority Trans-Hudson Corporation (PATH), challenging practice of seeking unnecessary medical and disability information from workers in violation of the ADA and GINA.  Under the agreement, PATH paid $100,000 to certain employees, and agreed to stop unnecessary medical exams, as well as unnecessary questions about employees’ disabilities, health conditions and family medical history. PATH also agreed to train its staff on the ADA and GINA and to periodically submit reports about its compliance with the agreement.

Complaint (11/9/21)
Consent Decree (11/9/21)

State of Rhode Island Board of Elections Settlement Agreement – Resolution of allegation that a newly renovated facility in Cranston, Rhode Island was inaccessible to individuals with mobility disabilities. A compliance review found the County facility was not readily accessible to or usable by individuals with disabilities to the maximum extent feasible. Under the agreement, the Board of Elections will survey the facility and create a plan for remediation; complete remediation in accordance with the approved plan and; ensure future alterations comply with the ADA. (9/28/2020)

Richland County Board of Elections and Voter Registration, South Carolina Settlement Agreement -- re: provision of physically accessible polling places for individuals with mobility and vision disabilities (5/22/17)

R.K., by next friends, J.K. and R.K. v. Board of Education of Scott County, Kentucky Statement of Interest of the United States of America | PDF This Statement of Interest was filed to clarify the proper framework for evaluating the title II ADA claim at issue in this case, where the plaintiffs have alleged an ADA violation based on the forcible transfer of a child with diabetes to an out-of-zone school because his zoned school lacked a full-time nurse.  The Statement of Interest also clarifies that the U.S. Constitution’s Supremacy Clause requires that state law give way where it is in conflict with a federal law such as the ADA and opposes the renewed argument that the plaintiff’s ADA claim is foreclosed for failure to exhaust administrative remedies under IDEA, a federal statute with no nexus to the case. (1/22/14)

R.K., Next Friend R.K., Next Friend J.K. v. Board of Education of Scott County, KY; Patricia Putty, Individually and in her Official Capacity United States Amicus Brief in Support of Appellant | PDF argues that the district court failed to apply the correct legal standards in analyzing whether defendant complied with the Rehabilitation Act's FAPE and general non-discrimination requirements, and that under the Supremacy Clause a school district may not avoid its obligations under federal law even if compliance might violate state law (6/7/11)

Michael Robinson v. Brandon Farley

Statement of Interest of the United States (Word) | (PDF) -- re: plaintiff alleged that police officers violated Title II of the ADA when they failed to reasonably accommodate his disabilities during his arrest and post-arrest proceedings. The Statement of Interest was filed to clarify that Title II of the ADA applies to the arrest of an individual with a disability, and to explain the application of Title II’s reasonable modification requirement in that context.

Rochester Police Department Settlement Agreement -- re: effective communication for people who are deaf or hard of hearing in Rochester, Michigan's Police Department and other programs and services (8/24/15)

Sacramento (California) Public Library Authority Settlement Agreement -- re: the use of inaccessible electronic book reader ("e-reader") devices in a patron lending program (8/29/12)

Sacred Heart Rehabilitation Center, Inc. v. Richmond Township, et al. United States' Memorandum as Amicus Curiae in Opposition to Defendant's Motion to Dismiss | PDF -- re: title II of the ADA, zoning (special land use permit), ripeness (exhaustion of state administrative remedies), and abstention by Federal District Courts. (1/11/12)

San Luis Obispo Jail Settlement Agreement -- Resolves complaint that SLO Jail failed to provide former inmate with a mobility disability with an accessible cell or shower, causing him to fall repeatedly and to break his leg in the course of one of those falls. The settlement agreement requires the Jail to make architectural modifications, and to pay compensatory damages to the former inmate.  (6/24/2021)

Sandoval County, New Mexico Settlement Agreement -- re: alleged inaccessible polling places for individuals with mobility and vision impairments, including inaccessible parking, ramps that were too steep, and doorways with thresholds that were too high.  Under the agreement, Sandoval County will begin to remediate its voting program before its next election; employ temporary measures, such as portable ramps, signage, and propped open doors, as well as certain permanent changes, such as paved parking and ramps; train poll workers; survey polling places for accessibility; and select polling places that will be accessible during elections.  (7/12/19)

City of Sheboygan, WI Settlement Agreement – Resolution of an investigation regarding an inaccessible voting program for individuals with mobility and vision disabilities in Sheboygan, Wisconsin. A compliance review found the City often housed polling places in locations that contain barriers to access for people with disabilities. Under the agreement, the City will begin to remediate its voting program before its next election; employ temporary measures, such as portable ramps and traffic cones; train election officers and poll workers; survey polling places for accessibility; revise policies and procedures to select accessible polling places to be used in future elections; and to ensure that the City provide an accessible voting system. (1/27/2017)

South Dakota Department of Corrections Settlement Agreement -- re: ensure equal access for individuals with disabilities at the South Dakota State Penitentiary and the Mike Durfee State Prison (10/23/18)

S.S., et al., v. City of Springfield, Massachusetts, et al. Statement of Interest of the United States | PDF -- This Statement of Interest was filed to clarify the proper interpretation of the Title II ADA claim at issue in this case involving children with mental health disabilities.  The Statement of Interest addresses the relationship between the ADA and the Individuals with Disabilities Education Act ("IDEA") and further clarifies that the regulations at 28 C.F.R. § 35.130 directly execute the ADA's nondiscrimination mandate and give rise to a private right of action. (8/27/14)

State of Alabama Letter of Findings -- re: violations of Title II of the ADA in discriminating against and interfering with the rights of students with diabetes who use insulin and Glucagon (12/11/13) 

State of Colorado Peace Officers Standards and Training Board Settlement Agreement -- re: administration of licensing or certification services and provision of reasonable accommodation to qualified candidates for written examinations (3/19/08)

State of Idaho Settlement Agreement -- re: accessibility of the Idaho State Capitol's facilities, services, programs, and activities (5/18/15)

State of Louisiana Attorney Licensure System Settlement Agreement – re: bar admissions policies, practices, and procedures that impose unnecessary burdens on applicants with mental health disabilities (8/15/14)

State of Louisiana Attorney Licensure System Letter of Finding (Word) | PDF – re: violations of Title II of the ADA in discriminating against bar applicants with mental health disabilities by making unnecessary inquiries and imposing additional, unnecessary requirements and burdens (2/5/14)

Taxi Operated by [redacted] Settlement Agreement - re:  failure to provide taxi services to a person with vision impairments accompanied by a service animal (5/15/14)

The [REDACTED] Unified School District -- re: violation of the non-retaliation prohibition under the ADA, Title VI, and the EEOA (9/11/13)

Tidewater Community College Settlement Agreement – Resolves architectural barriers preventing students with disabilities access to the college’s programs, services and activities. The settlement agreement requires the college to make physical modifications to facilities and to implement a plan for the accessibility of sidewalks and curb cuts within their borders. (5/5/21)

Town of Bethlehem, Connecticut Settlement Agreement -- re: physical accessibility in two town facilities, including parking, entrances, signage, restroom facilities, and accessible routes (1/28/19)

Town of Gretna, VA, Settlement Agreement -- re: denial of zoning permit to a person seeking to serve individuals with disabilities in a private home (6/28/10)

Town of Lewisboro, NY, Settlement Agreement -- re: accessibility to services, programs, and activities by persons with disabilities (12/22/09)

Town of Rocky Hill, CT, Settlement Agreement -- re: reasonable modification of policies, practices, and procedures to enable a child with diabetes to participate in summer camp (5/1/12)

Town of Wolfeboro, NH, Settlement Agreement -- re: removal of physical barriers to provide full access to the town’s facilities by persons with mobility impairments and modification of policies, practices, and procedures to ensure the town’s programs, services, and activities are readily accessible and usable by individuals with disabilities (10/26/10)

Tulsa County Public Facilities Authority ("Expo Square") Settlement Agreement -- re: provision of accessible parking, availability of shuttle and transportation services and other physical changes to ensure that programs, services and activities at the Tulsa County Fairgrounds are readily accessible to and usable by persons with disabilities (5/12/11)

Unified Judicial System of Pennsylvania (UJS) –- Determination that the UJS, through the actions of its component courts, violated Title II of the ADA by at times prohibiting and at other times limiting or penalizing the use of disability-related medication to treat Opioid Use Disorder (OUD) by individuals under court supervision.  By requiring individuals with OUD to stop taking their prescribed OUD medication or otherwise discouraging use of such medication, the UJS, through the actions of its component courts, denied those individuals an equal opportunity to benefit from UJS services, programs, or activities—including probationary and treatment court supervision—because of their disability. On February 24 the Justice Department filed a complaint against the Unified Judicial System of Pennsylvania (UJS) for violating the ADA by prohibiting the use of lawfully prescribed medication to treat Opioid Use Disorder by individuals under court supervision. 

Letter of Findings (2/2/2022)
Complaint (2/24/22)

Union County, New Jersey Board of Elections Settlement Agreement -- re: provision of physically accessible polling places for individuals with mobility and vision disabilities (8/15/19)

University of Alabama at Birmingham Settlement Agreement -- re: agreement between US Attorney’s Office and state university to survey and bring into compliance architectural violations in its facilities (2/10/16)

University of Medicine and Dentistry of New Jersey, Medical School and School of Osteopathic Medicine Settlement Agreement - re: discriminatory exclusion of two applicants because they have Hepatitis B (3/8/13)

University of Rhode Island Settlement Agreement– Resolution of an allegation that a summer camp located in Rhode Island, refused to modify its medication administration practices and required that the Complainant’s son had a family member present at all times during the summer camp days to administer glucagon in the case of an emergency. The agreement includes implementation of an individualized assessment for considering reasonable accommodation requests; adoption of a non-discrimination policy; notice to the community of the non-discrimination policy; training of staff including the certified nurse professional on the ADA and diabetes specific topics; allowing the Complainant’s son to go to the summer camp session of his choose; and providing parents/guardians of children with diabetes with the forms to fill out to provide the summer camp with all information related to the child’s diabetes management.  (9/15/2020)

United States of America v. University of Michigan Consent Decree-- re: accessible seating in the university’s football stadium, modifications to ticketing policies, accessible parking, toilet rooms, accessible routes to and throughout the stadium, and other facilities and services at the stadium  (3/10/08)

Utah Department of Corrections Settlement Agreement -- re: effective communication for inmates who are deaf or hard of hearing (1/28/19)

Ventura County Transportation Commission Settlement Agreement -- Resolution of a compliance review found that a transportation planning agency, failed to make its intercity rail station located in Camarillo, California, readily accessible to and usable by individuals with disabilities, including individuals who use wheelchairs. The agreement includes hiring an Independent Licensed Architect to conduct a survey and identify all components of the station that are inaccessible or unusable by people with disabilities; sending the Department a list of violations identified; remedying the violations within three years; and completion of a written report with photographs showing remediation that will be sent to the Department for review. (3/15/2021)

Vermont Department of Corrections Settlement Agreement -- re: physical accessibility, provision of auxiliary aids and services, program access, and policy modifications to make Vermont Department of Corrections' facilities, programs, services and activities accessible to inmates with disabilities. (10/28/21)

Virgin Islands Bureau of Motor Vehicles Settlement Agreement – re:  modification of policies and procedures regarding vehicle registration and tinted windows for persons with a disability (11/2/15)

Virgin Islands Department of Public Works (VITRAN) Letter of Findings -- re: violations of Title II of the ADA by operating a fixed-route bus system that is not readily accessible to and usable by individuals with disabilities, and a complementary paratransit system, VITRAN Plus, that fails to provide service that is comparable to the level of designated public transportation services provide to individuals without disabilities using the system (11/14/14)

Virgin Islands Board of Elections Letter of Findings – re: violations of Title II of the ADA in discriminating against voters with disabilities by failing to select accessible facilities to be used as polling places (10/14/14)

The Volusia County School Board Settlement Agreement -- Resolution of allegations that the district punished students with disabilities for their disability-related behavior and denied them equal access to VCS’ programs and services through unnecessary removals from the classroom.  Under the agreement, VCS will revise and implement policies and practices to comply with the ADA, particularly those relating to attendance and removals, discipline, law enforcement involvement, and behavioral interventions and supports, provide staff training on the ADA, retain an outside behavioral supports consultant, and establish an ADA complaint procedure and tracking system. (8/2/21)

Wallingford Police Department Settlement Agreement -- re: effective communication for people who are deaf or hard of hearing in Wallingford, Connecticut under title II of the ADA (8/18/15)

The Washington State Department of Children, Youth, and Families’ Child Welfare Program Settlement Agreement – Resolution of two allegations that a child welfare agency failed or was failing to provide sign language interpreter services necessary for effective communication to parents who are deaf, including in the provision of services, during investigations resulting in the possible termination of parental rights, and during court-ordered treatments and counseling necessary for reunification with their children. The agreement includes creation, submission, and implementation of effective communication policies that guide the provision of auxiliary aides and services to constituents with communication disabilities; training staff; notice to the public of new effective communication policies; designation of an employee to serve as an ADA Coordinator; creation of a grievance procedure process and an auxiliary aid and service log; submission of report every business quarter to the Department for review; and $25,000 in compensatory damages for Complainant A; and $275,000 in compensatory damages for Complainant B. (4/16/2021)

Washington Metropolitan Airports Authority Settlement Agreement -- re: new construction, alterations, and program accessibility at Ronald Reagan National Airport's accessible parking facilities (10/31/07)

Washington State Health Care Authority Settlement Agreement -- re: an agreement to greatly improve method of administering sign language interpreters for Medicaid appointments (6/12/18)

City of Waukesha, WI Settlement Agreement – Resolution of an investigation regarding an inaccessible voting program for individuals with mobility and vision disabilities in Waukesha, Wisconsin. A compliance review found the City’s polling places contain barriers to access for people with disabilities. Under the agreement, the City will begin to remediate its voting program before its next election; employ temporary measures, such as portable ramps and signage; designate County personnel as Election Day Surveyors to review compliance at the polling places; train poll workers; survey polling places for accessibility; revise policies and procedures to select accessible polling places to be used in future elections; and to ensure that the City provide an accessible voting system. (4/7/2017)

Williams v. the City of New York

Statement of Interest of the United States of America | PDF
This Statement of Interest was filed to clarify that Title II of the ADA applies to "on the street" police encounters which are "services, programs or activities" covered by Title II of the ADA and therefore require that public entities, such as the NYPD, must provide auxiliary aids and services and make reasonable modifications to accommodate an individual's disability. (3/9/15)

XL Center Settlement Agreement -- re: barrier removal and modification of ticketing policies at an arena (6/28/13)

York County, PA Settlement Agreement  – Resolution of an investigation regarding an inaccessible voting program for individuals with mobility and vision disabilities in York County, Pennsylvania. A compliance review found the County often housed polling places in locations that contain barriers to access for people with disabilities. Under the agreement, York County will begin to remediate its voting program before its next election; employ temporary measures, such as portable ramps and signage; train poll workers; survey polling places for accessibility; revise policies and procedures to select accessible polling places to be used in future elections; and to ensure that the County provide an accessible voting system. (10/3/2019)

TITLE III

HIV/AIDS -- HIV/AIDS Litigation
Barrier-Free Health Care Initiative -- Access to Medical Care Litigation

United States v. 30 Hop Restaurant Consent Decree -- re: compliance with new construction requirements, including accessible routes between floors, at a multi-story restaurant and bar (9/19/16)

Complaint (9/19/16)

360 Federal Credit Union Settlement Agreement -- re: provision of auxiliary aids and services to ensure effective communication for individuals at a credit union (2/11/16)

441 Post Road, LLC d/b/a The Circle Settlement Agreement -- Resolution of an allegation that a hotel in Fairfield, Connecticut, has undergone alterations to its facility that are not readily accessible to and usable by individuals with disabilities to the maximum extent feasible, including parking, entrances, the lobby, the lobby toilet room, the lobby breakfast area, the outdoor patio, guest rooms, and the exterior guest room walkway.  The agreement includes physical access alterations.  (2/4/2020)

800 North Charles Street Limited Partnership, LLLP and Palamino Corporation (Donna's restaurant, Baltimore, MD) Settlement Agreement -- re: removal of architectural barriers, including installation of an inclined platform lift, in a restaurant (9/17/09)

1015 Folsom Night Club Settlement Agreement -- re: night club to allow individuals with allergies to bring in epi-pens (7/16/18)

Academy Express, LLC Settlement Agreement – Resolution of an allegation that a large, demand-responsive, over-the-road bus company, primarily engaged in the business of transportation, headquartered in Hoboken, New Jersey, failed to provide wheelchair-accessible bus service.  The agreement includes adoption of written policies and procedures, training of employees, posting a notice to the public about its accessible transportation service, revised vehicle pre-trip inspection procedures, revised procedures when a vehicle’s lift fails to function properly, $10,000 in compensatory damages for the individual, and $10,000 as a civil penalty.  (2/6/2020)

Addams Tavern Settlement Agreement -- re: removal of architectural barriers at a restaurant (4/5/18)

United States v. Advanced Eye Care Associates Consent Decree – re: provision of auxiliary aids and services to insure effective communication for patients at the eye care center (6/14/06)

Advanced Plastic Surgery Solutions Settlement Agreement -- re: denial of procedure by cosmetic and reconstructive surgeon because patient has HIV (12/6/17)

AdventHealth-Gordon Settlement Agreement -- Settlement agreement under Title III of the Americans with Disabilities Act to ensure effective communication for patients and companions who are deaf and hard of hearing.  Under the three-year agreement, the hospital will revise its policies, practices and procedures for providing auxiliary aids and services to patients and companions who are deaf or hard of hearing, and offer monetary relief to a patient and companion who were not afforded effective communication during the labor and delivery of the patient’s child. (1/4/22)

AFC Urgent Care Norwalk Settlement Agreement – Resolution of an allegation that a healthcare provider in Norwalk, Connecticut, refused to provide a school physical to a child with developmental disabilities.  The agreement includes adoption of a nondiscrimination policy; creation of a patient grievance process; posting of a notice of the nondiscrimination policy in the reception or waiting area and wherever a Patient’s Bill of Rights is required, as well as on the homepage of the healthcare provider’s website; providing training to all employees, staff, members, and other individuals who interact with patients that will include information on effective communication; and $2,500 in compensatory damages for the individual.  (10/3/2019)

Alliance Health & Human Services Settlement Agreement – Resolution of a compliance review following allegations that Alliance-operated skilled nursing facilities, denied individuals admission on more than 350 occasions because the prospective patients were being treated with buprenorphine or methadone, which are medications used to treat OUD. The agreement includes adoption of a non-discrimination policy, which will be posted on the website and at the reception desk and will include information on who to contact if inquiries exist regarding the admission or care of people with OUD; training staff on Title III of the ADA and OUD; creation of an admissions intake log that documents each prospective patient who has OUD and whether or not the patient is being prescribed MAT; submission of reports every six months to the Department for review; notice to the Department of any complaint received that relates to admission or care of a person with OUD; and $50,000 as a civil penalty (if Alliance-operated facilities comply with the terms of the agreement then the payment of $40,000 to the United States will be suspended and forgiven.) (12/29/2020)

AMC Entertainment Holdings, Inc. Settlement Agreement -- Resolution of an allegation that a movie theater in Riverside, California, failed to provide captioning devices that worked on several occasions to an individual with a hearing disability. The agreement includes submission of a plan to the Department for its review and approval to ensure that each captioning device and each audio description device at the movie theater is fully operational, available to patrons in a timely manner, and easily usable by patrons; adoption of a plan to maintain the devices; ensuring one staff member is always available to assist customers seeking or using captioning or audio description devices; posting signage to inform customers about the availability of captioning devices and to instruct customers on how to use them; training staff; submission of bi-yearly reports; and $1,500 in compensatory damages to the complainant. (11/12/2020)

Alexandria Country Day School Settlement Agreement – re: refusal to modify policies for effective diabetes care management in private school (6/1/11)

Alliance NY, LLC Settlement Agreement -- re: architectural accessibility of neighborhood businesses for persons with mobility impairments (9/30/14)

Alltour of America, Inc. Settlement Agreement– re: company must comply with all requirements of accessible service and operations, provide training to all employees and contractors about the requirements of the ADA, and file required annual reports (9/18/12)

Altamarea, LLC Settlement Agreement -- re: making goods and services at a restaurant available to people with disabilities (8/19/15)

AM2PM Childcare Learning Center Settlement Agreement– re: making reasonable modifications to ensure that children with disabilities, including Down syndrome, have full and equal opportunity to participate in and benefit from the center's programs (5/21/12)

United States v. AMC Entertainment, Inc, et al. Consent Order – re: consent decree (subject to court approval) to improve wheelchair and companion seating at AMC’s existing and acquired stadium-style theaters nationwide, establish design requirements for future construction theaters, and require payment of civil penalties and compensatory damages (11/23/10)

American Asia Express, Inc. Letter of Resolution – re: requirement that an over-the-road bus company file required annual reports with the Federal Motor Carrier Safety Administration (11/10/11)

American Hospitality Inn, Portland, OR, Settlement Agreement -- re: agreement requires the Inn to modify its policies and practices to require its employees to accept alternative identification other than a drivers license from persons with disabilities who cannot drive. The agreement includes employee training on guest identification and service animals and extends to other hotels under the same ownership (9/10/10)

American Institute of Certified Public Accountants Settlement Agreement -- re: provision of testing accommodations for individuals who are blind or have low vision (4/1/19)

AmericInn by Wyndham Settlement Agreement – Resolution of an allegation that a hotel in Griswold, Connecticut, has undergone alterations to its facility that are not readily accessible to and usable by individuals with disabilities to the maximum extent feasible, including parking, entrances, the breakfast area, the lobby, the indoor pool and the pool shower rooms, the hospitality room, the exercise room and unisex toilet room, the guest laundry room, the meeting room, toilet rooms, and designated accessible guest rooms.  The agreement includes physical access alterations.  (12/26/2019)

Angeles Institute, LLC Settlement Agreement – Resolution of an allegation that a nursing assistant training school in Arteria, California, refused to admit the complainant on the basis of the complainant’s disability because the school determined that only students who can hear are eligible to enroll in the program. The agreement includes adoption of a nondiscrimination policy; notice to the community of the policy; designation of an ADA Coordinator; posting the ADA Coordinator’s contact information on the website; implementation of an individualized assessment for considering reasonable accommodation requests; submission of an annual written report to the Department for review; $10,000 in compensatory damages for the complainant. (5/20/2020)

Anova Center for Education (ACE) Settlement Agreement -- re: discriminatory practice of unnecessary and inappropriate reliance on classroom exclusion and restraint to manage the behavior of children with disabilities in violation of Title III of the ADA (1/9/20)

Apple Tree Children's Center Settlement Agreement -- re: reasonable modifications of policies, procedures, and practices to allow children with disabilities, including children with Down Syndrome, an equal opportunity to attend the preschool in Norwalk, Iowa (4/3/13)

Aqua Turf Club Settlement Agreement – re: architectural barriers in a banquet facility, primarily in the toilet rooms (5/22/12)

Arizona v. Harkins Amusement Enterprises, Inc. Appellate Brief for the United States as Amicus Curiae supporting appellants and urging reversal – re: closed captions and video description as auxiliary aids in movie theaters (2/6/09)

Arizona Interscholastic Association, Inc. Settlement Agreement – re: providing appropriate auxiliary aids and services, including sign language interpreters, to persons who are deaf or hard of hearing who participate in interscholastic extracurricular activities (3/30/12)

Arizona State University Settlement Agreement – re: accessibility of electronic book readers to individuals with vision disabilities (1/8/10)

Arlington-Mansfield Area YMCA Settlement Agreement -- re: YMCA refused to provide daily insulin injections to a child with type one diabetes, which left him unable to attend the summer day camp program, in violation of title III of the ADA (2/24/16)

Arrowhead Regional Medical Center Settlement Agreement -- re: provision of auxiliary aids and services, including sign language interpreters, to patients and companions who are deaf to ensure effective communication in a hospital (7/2016)

Arshad Pervez, M.D.: re: provision of auxiliary aids and services to ensure effective communication for patients at the professional office of a healthcare provider. (7/14/15)

Fire Artisan Pizza Settlement Agreement -- re: making goods and services at a restaurant available to people with disabilities (6/2/17)

Associated Foot & Ankle Centers of Northern Virginia, PC Settlement Agreement-- re: provision of auxiliary aids and services, including sign language interpreters, to persons who are deaf to ensure effective communication in specialty medical care offices (10/9/14)

Astria Health Settlement Agreement -- re: provision of auxiliary aids and services to ensure effective communication for patients at medical facilities operated by Astria Health (1/17/18)

Athena Health Care Systems Settlement Agreement -- eliminating discriminatory barriers to treatment on the basis of disability for individuals with Opioid Use Disorder (OUD), in particular with respect to the use of medically assisted treatment (9/16/19)

Atlanta's John Marshall Law School Settlement Agreement – re: agreement to cease using the Law School Admission Council electronic application process for the Fall 2012 application cycle unless it is accessible to and usable by applicants who are blind (4/26/11)

Atlantis Events, LLC Settlement Agreement -- re: agreement to provide interpreters or other aids to ensure effective communication when traveling to persons who are deaf (2/20/18)

Ault v. Walt Disney World Co. Objections of Amicus Curiae United States to Proposed Disney Class Action Settlement Agreement | PDF (3/12/09)

Aurora Health Care Settlement Agreement -- re: denial of medical treatment to two patients with HIV (7/21/17)

Autobuses Ejecutivos, L.L.C. DBA Omnibus Express, Houston, TX, Consent Agreement | Press Release  – re: failure to lease accessible vehicles and meet requirements that 50 percent of a private carrier's fleet be accessible (3/9/11)

Autobuses Zacatecanos, Inc. Letter of Resolution– re: requirement that an over-the-road bus company file required annual reports with the Federal Motor Carrier Safety Administration (11/22/11)

Bar-T Year Round Programs for Kids Settlement Agreement -- re: making reasonable modifications to ensure that children with disabilities, including children with Autism Spectrum Disorder, have the full and equal opportunity to participate in and benefit from Bar-T’s before and after school care programs and camp programs (10/10/17) 

Barnet Dulaney Perkins Eye Center, PC Amended Complaint -- On April 18, 2022, the Justice Department filed an amended complaint in the U.S. District Court for the District of Arizona to add American Vision Partners (AVP) as a co-defendant in the department’s lawsuit against Barnet Dulaney Perkins Eye Center (BDP). The amended complaint alleges that AVP and BDP discriminate in violation of Title III against patients who, because of their disabilities, need assistance transferring from their wheelchairs for eye surgery. AVP provides management, training, policies and guidance, staff, infrastructure, and technology to BDP and other eye care medical practices with nearly 80 facilities in Arizona, New Mexico, Nevada and Texas. In its original complaint, the department alleged that BDP required patients with disabilities who need transfer assistance to use and pay for third party medical transport and transfer assistance as a condition of surgery, in violation of the ADA. The amended complaint adds an allegation that AVP and BDP have also denied eye surgery outright to patients who need transfer assistance. (4/18/22)

Barter Foundation, Abingdon, VA, Settlement Agreement-- re: new construction, alterations, and removal of architectural barriers to provide access to historic theater facilities and surrounding grounds (10/22/08)

Beach Babies Learning Center, LLC Settlement Agreement – re: making reasonable modifications to ensure that children with disabilities, including autism, have full and equal opportunity to participate in and benefit from the center's programs (6/28/11)

The Beachcomber Resort Settlement Agreement -- re: settlement agreement requiring removal of architectural barriers in Avalon, NJ hotel (12/15/17)

Becker Paramount Fee LLC Settlement Agreement -- re: removal of architectural and communication barriers to provide access to guest rooms and common elements (11/27/06)

Beginning Montessori Academy Settlement Agreement– re: preschool required to provide children with disabilities, including autism, an equal opportunity to participate in all programs, services, or activities (5/17/11)

Beth Israel Deaconess Medical Center Settlement Agreement– re: compliance with new construction and alterations requirements and removal of architectural barriers to provide access to medical center facilities (10/22/09)

Bethesda Memorial Hospital Settlement Agreement– re: effective communication in a hospital setting (5/5/06)

Big Bear Marina Settlement Agreement -- re: refusal to rent a jet ski to a deaf family because of their deafness (5/29/13)

Bio-Medics, Orange, CA, Settlement Agreement-- re: modification of policies, practices, and procedures to permit individuals with disabilities to donate plasma (4/8/09)

Birdsall Ice Cream Co. Settlement Agreement -- re: voluntary compliance agreement requiring removal of architectural barriers in Mason City, IA restaurant (2/16/17)

Bistro Savannah Restaurant (Bistro) and Garibaldi's Restaurant Settlement Agreement– re: making goods and services at a restaurant available to people with mobility disabilities (2/8/08)

Blockbuster Inc. Settlement Agreement – re: equal access for persons with disabilities, including persons who use service animals (7/19/10)

Bloomington Montessori School Settlement Agreement -- re: alleged discrimination by failure to provide reasonable modifications for student with disabilities at private Montessori school facility (8/12/19)

Blue Smoke LLC Settlement Agreement -- re: settlement agreement requiring removal of architectural barriers in New York City restaurant (4/10/14)

Brookside Bar and Grill Settlement Agreement– Resolution of an allegation that a restaurant in Higganum, Connecticut, did not permit an individual to remain in the restaurant with her service animal.  The agreement includes modifying policies, practices, and procedures to permit the use of service animals by individuals with disabilities; training staff; and posting signage that says “Service Animal Welcome.” (2/16/2021)

Brookside Rehabilitation & Nursing Center Settlement Agreement – Resolution of an allegation that a nursing facility in Warrenton, Virginia, refused to accept an individual who was deaf because she needed sign language interpretive services and instead offered to provide only a message board for her to use.  The agreement includes providing Patients and Companions who are deaf or hard of hearing with appropriate auxiliary aids and services; maintaining a log in which requests for auxiliary aids and services will be documented; establishing a grievance resolution mechanism; training staff; notice to the community and staff of effective communication policy; submission of bi-yearly reports to the Department for review; $40,000 in compensatory damages to the aggrieved individual; and $50,000 in civil penalty to the United States. (4/20/2021)

Brown University Settlement Agreement -- Agreement to resolve an investigation into allegations that Brown University discriminated against students with mental health disabilities by not allowing students who took medical leave for mental health reasons to return to school even though they were ready to return to campus life, and by failing to make reasonable modifications to its leave policies. The settlement agreement requires the university to revise its undergraduate leave policies, reasonably modify its policies for undergraduate students with mental health disabilities seeking to return from medical leave, train faculty and staff on the ADA, and pay $684,000 to compensate aggrieved students. (8/10/21)

Buddy’s Pizza Settlement Agreement– Resolution of an allegation that a restaurant in Frankfort, Kentucky, failed to remove architectural barriers to access; including the entrance, the path of travel to the accessible entrance, signage, and in the toilet rooms.  The agreement includes physical access alterations, review by the Department of alterations in the form of a narrative report, and notifying the Department of future complaints. (4/22/2020)

Budget Saver Corporation D/B/A Budget Saver Motel Settlement Agreement – re: reasonable modification of policies, practices and procedures to permit full and equal access to hotel facilities by disabled guests who use service animals and not subjecting guests with service animals to the hotel's "pet policy" (1/27/12)

Bumble Bee Palace Infant and Toddler Care Center Settlement Agreement – re: modification of policies, practices, or procedures at a day-care center (9/22/06)

Burke Professional Center Condominium Association Settlement Agreement -- re: architectural accessibility of common areas for persons with mobility impairments (12/22/15)

Cabin Technologies, Inc. Settlement Agreement – Resolution of a compliance review found that a private transportation company, which operates a fixed route bus service between San Francisco and Santa Monica, California, required passengers who intend to travel in a wheelchair, or other mobility device, to reserve tickets further in advance of intended travel than any other passenger. The agreement includes designation of an employee to be in charge of ADA compliance; implementation of a complaint process; updating its website to include a non-discrimination statement, information on how an individual may contact Cabin if they believe that Cabin denied them accessible transportation, instructions on how to reserve accessible transportation; and indication of the reduction in time for reserving accessible transportation from 48 to 24 hours; and engaging in quarterly outreach to disability rights and independent living advocacy organizations in the San Francisco and Los Angeles areas. (11/15/2019)

California Aquatics Settlement Agreement – re: denial of membership to a high school student to participate in aquatic field trips based on her identification as a Type I diabetic (1/14/14)

Calvary Baptist Church and Hotel Salisbury Incorporated Settlement Agreement – re: removal of architectural and communication barriers to provide access to guest rooms and common elements (10/11/06)

Camelot Child Development Center Settlement Agreement -- re: a child care program excluding a child with Down syndrome from field trips, and threatening to expel her from the program, because of her developmental delays (11/27/13)

Camp Bravo Settlement Agreement – re: making reasonable modifications to policies, practices, or procedures, including administration of the emergency medication Diastat, to ensure that a child with epilepsy has full and equal opportunity to participate in a Maryland camp’s programs (6/24/15)

Camp Tree Tops Settlement Agreement -- re: reasonable modification of policies, practices, and procedures to enable a child with diabetes to participate in a residential summer camp (9/27/16)

Camp Winnewald Settlement Agreement -- re: refusal to modify policies for effective diabetes care management in a summer day camp (6/5/15)

Campus Inn and Bell Tower Hotels Settlement Agreement -- re: removal of architectural and communication barriers, alterations, and modifications to policies, practices and procedures to provide access to guest rooms and common elements (6/3/14)

Cardinal Coach Line Letter of Resolution – re: requirement that an over-the-road bus company file required annual reports with the Federal Motor Carrier Safety Administration (11/10/11)

Carilion Roanoke Memorial Hospital Settlement Agreement -- re: resolves complaints that Carilion Roanoke Memorial Hospital failed to provide effective communication, including sign language interpreters, to patients who are deaf or hard of hearing.  The Settlement Agreement requires the Respondent to modify its policies and procedures to provide effective communication, provide training to staff, and compensate the complainants with money damages.  (12/5/18)

Carl R. Bieber, Inc. D/B/A/ Bieber Tourways Settlement Agreement -- re: agreement requiring an over-the-road bus company comply with its obligation to make its fleet of buses for its fixed route service wheelchair accessible (8/9/17)

United States v. Carmine's Broadway Feast Consent Decree -- re: consent decree requiring removal of architectural barriers in multiple New York City locations of a restaurant chain (11/8/13)

Carmine's Broadway Feast Complaint (10/30/13)

Carnival Corporation Settlement Agreement -- re: removal of architectural and communication barriers to provide access on cruise ships (7/23/15)

Case Western Reserve University Letter of Resolution– re: accessibility of electronic book readers to individuals with vision disabilities (1/13/10)

Castles N' Coasters Inc. Settlement Agreement–  re: alterations and removal of architectural barriers in an amusement park and prohibition of waivers and releases that may single out individuals on the basis of disability (3/16/10)

CDL West 45th Street, LLC (Renaissance New York Hotel) Settlement Agreement -- re: removal of architectural and communication barriers to provide access to guest rooms and common elements (4/8/11)

Cedar Grill Restaurant Settlement Agreement -- re: voluntary compliance agreement requiring removal of architectural barriers in Cedar Falls, IA restaurant (7/19/17)

Central DuPage Hospital, Winfield, IL, Settlement Agreement– re: provision of appropriate auxiliary aids and services, including interpreters, for deaf and hard of hearing patients and companions where necessary to ensure effective communication at a hospital (10/6/08)

Chariot Transit, Inc. Settlement Agreement -- re: agreement to operate sufficient vehicles that are readily accessible to and useable by individuals with disabilities, including individuals who use wheelchairs (11/6/17)

Charlotte Radiology Settlement Agreement -- re: to ensure equal access to individuals with mobility impairments (8/13/18)

Charlwell Operating, LLC Settlement Agreement -- re: eliminating discriminatory barriers to treatment on the basis of disability for individuals with Opioid Use Disorder (OUD), in particular with respect to the use of medically assisted treatment (5/10/18)

Chatham University Settlement Agreement – re: removing physical barriers to access, requirements for alterations, and modifying policies and practices to continue to ensure that classes, programs, and services are accessible (12/9/08)

Children’s Choice Academy Settlement Agreement – Resolution of an allegation that a daycare in East Brunswick, New Jersey, denied admission to a child on the basis of his exposure to Hepatitis C and/or the perception that the child had Hepatitis B and/or HIV.  The agreement includes adoption of a non-discrimination policy, training of staff, review by the Department of any relevant policies or procedures, written notification to the Department of future complaints, and $5,000 in compensatory damages for the individual.  (12/17/2019)

Children’s House, Inc. Settlement Agreement -- re: making reasonable modifications to medication policies to accommodate a child with a disability in need of asthma medication (2/18/10)

The Circle Hotel Settlement Agreement – Resolution of an allegation that a hotel in Fairfield, Connecticut, has undergone alterations to its facility that are not readily accessible to and usable by individuals with disabilities to the maximum extent feasible, including parking, entrances, the lobby, the lobby toilet room, the lobby breakfast area, the outdoor patio, guest rooms, and the exterior guest room walkway.  The agreement includes physical access alterations.  (2/4/2020)

City Cab Settlement Agreement – re: transportation of customers and their service animals  (3/27/06)

City of Detroit Settlement Agreement -- reasonable modifications to policies, practices or procedures to ensure that children with disabilities, and their parents,  may participate in all of the programs, services, or activities provided by a city recreation center, including allowing mother to help pre-school aged son with a disability to use locker room designated for opposite gender. (4/4/16)

City of Española Settlement Agreement -- re: agreement bars employer from conducting medical examinations or making disability-related inquiries before a conditional offer of employment is made to applicants and requires employer to conduct training and designate an individual to address ADA compliance. (3/10/15)

City of Kerrville, TX, and Playhouse 2000 (Cailloux Theater) Settlement Agreement -- re: provision of companion fixed seats for the wheelchair seating locations; wheelchair seating locations that provide a choice of admission prices; a reservations policy; correction of other violations of the ADA Standards; and payment of compensatory damages (10/26/10)

City of NY and Richmond University Medical Center Statement of Interest (Word) | PDF -- re: failure to provide qualified sign language interpreters and other auxiliary aids and services to ensure effective communication  to mother who is deaf when her son was being treated in the hospital’s emergency room (9/26/16)

City of Parowan Settlement Agreement -- re: agreement bars employer from conducting medical examinations or making disability-related inquiries before a conditional offer of employment is made to applicants and requires employer to conduct training, designate an individual to address ADA compliance, and make its online employment opportunities website conform with the Web Content Accessibility Guidelines (WCAG) 2.0. (3/31/15)

CJ Spa Group, Inc. Settlement Agreement -- re: alleged exclusion of an individual with a disability from a spa because the individual was blind (7/9/19)

Claremore VFW and Auxiliary 2976 Settlement Agreement -- re: reasonable modification of policies, practices and procedures to ensure equal access to a lounge for individuals with disabilities who use service animals (2/6/18)

Claudio's Trips, Inc. Settlement Agreement -- re: accessible service and operations of an over-the-road bus company to ensure that persons with disabilities have available to them accessible transportation and services from trained employees and contractors (12/6/11)

Clifford B. Hearn, Jr. and Clifford B. Hearn, Jr., P.A. Settlement Agreement -- re: provision of sign language interpreters and other effective communication at an attorney's office (5/29/08)

Cobble Hill Restaurant Settlement Agreement -- re: voluntary compliance agreement requiring removal of architectural barriers in Cedar Falls, IA restaurant (6/6/17)

Cohen and Jaffe, LLC Settlement Agreement -- re: provision of appropriate auxiliary aids and services, including qualified interpreters, by a law office (6/30/06)

Cold Stone Creamery Settlement Agreement -- re: voluntary compliance agreement requiring removal of architectural barriers in Sioux City, IA restaurant (12/16/16)

College Square Mall, Cedar Falls, IA, Settlement Agreement– re: removal of architectural barriers at a shopping mall (6/29/07)

Colorado College Settlement Agreement -- re: Colorado College to improve access for persons with disabilities (8/3/06)

Colorado Cross-Disability Coalition v. Abercrombie & Fitch

Colorado Cross-Disability Coalition v. Abercrombie & Fitch Statement of Interest of the United States | PDF – supporting plaintiff's allegation that two Hollister stores located in the Denver area are in violation of title III of the ADA because the main entrances to the stores are not accessible even though it would be feasible to make them accessible. (6/24/11)

Colorado Cross-Disability Coalition v. Abercrombie & Fitch Statement of Interest of the United States | PDF – supporting plaintiffs' motion for summary judgment against Hollister stores nationwide that have entrances on raised porches.  The statement of interest argues that the raised porches violate title III because they violate the provisions of both the 1991 Standards and the 2010 Standards regarding public entrances and accessible routes.  It explains that the Department’s guidance to the 2010 Standards is entitled to deference and that the raised porches function as both entrance and part of the store and therefore must be accessible and must be located on an accessible route.  (6/26/12)

Colorado Rush Soccer Club Settlement Agreement – Resolution of an allegation that a private sports non-profit in Colorado, failed to provide auxiliary aids and services, including a qualified sign language interpreter, to ensure effective communication with an individual who is deaf.  The agreement includes adoption of a model assessment of communication needs and a Non-Discrimination policy; designation of an ADA contact person; creation of a one-page document for distribution outlining their obligations to provide appropriate auxiliary aids and services to participants with disabilities, the process for considering such requests from individuals with disabilities and include contact information for the ADA Contact Person; distribution of policy to staff; and annual reports to the Department.  (3/12/2020)

Comfort Inn-Guilford Settlement Agreement -- Resolution of an allegation that a hotel in Guilford, Connecticut, refused to provide access to an individual with a disability using a service animal and failed to design and construct the hotel facility to be readily accessible to and usable by individuals with disabilities, including the hotel’s lobby, lobby toilet rooms, lobby breakfast area, guest rooms, parking facilities and accessible route to the lobby. The agreement includes adoption of a service animal policy, posting a notice of the policy, training staff, and written notification to the Department of future complaints.  (2/13/2020)

Commonwealth Health & Rehab Center -- re: provision of auxiliary aids and services, including sign language interpreters, to persons who are deaf to ensure effective communication at a skilled nursing facility (2/ 28/14)

Community First School (CFS) Corp. Settlement Agreement -- re: child care program refusing to provide reasonable modifications, including routine diabetes care management, to a child with type 1 diabetes in violation of title III of the ADA. The settlement agreement requires CFS to: evaluate each request for reasonable modification on an individualized basis, using objective evidence and current medical standards; where appropriate, train lay child care staff members to assist with routine diabetes care tasks; report to the United States; and pay $15,000 in compensatory damages to the aggrieved individuals and a civil penalty of $2,500. (2/3/20)

United States v. Compass Career Management L.L.C. Consent Decree -- re: career college’s failure to enroll applicant with HIV in licensed practical nursing program (4/27/15)

Complaint (4/27/15)

Concentra Health Services, Inc. Settlement Agreement – Resolution of an allegation that a national provider of urgent care and employee health services failed to provide auxiliary aids and services, including a qualified sign language interpreter, to ensure effective communication with a deaf patient. The agreement includes designation of a national ADA coordinator, provision of auxiliary aids and services free of charge at all patient facing facilities nationwide, adoption of a national effective communication policy, adoption of a model assessment of communication needs of patients and companions, training of staff nationwide, implementation of a grievance resolution mechanism for the investigation of complaints regarding effective communication, notice to the public of the availability of auxiliary aids and services free of charge, and $7,500 in compensatory damages for the individual.  (11/19/2019)

Concord Hospital Settlement Agreement -- re: provision of appropriate auxiliary aids and services, including interpreters, for deaf and hard of hearing patients and companions where necessary to ensure effective communication at a hospital (9/18/08)

Conway Lodging, Inc. (Comfort Suites, Conway, AR ) -- re: reasonable modification of policies, practices and procedures to permit use of service animals in a hotel (1/17/14)

United States v. Cotton's Restaurant Consent Decree-- re: consent decree requiring removal of architectural barriers in a restaurant (9/17/13)

Crowne Plaza Times Hotel Settlement Agreement -- re: removal of architectural and communication barriers to provide access to guest rooms and common elements (3/31/10)

Crystal City Shops and Underground Settlement Agreement -- re: architectural accessibility of shopping and business concourse for persons with mobility impairments (1/11/16)

State of Illinois v. CSL Plasma, Inc. Statement of Interest -- On May 17, 2022, the Department filed a Statement of Interest clarifying that blood plasma donation centers are “public accommodations” under Title III of the ADA. (5/17/22)

Culver's Restaurant of Cedar Falls Settlement Agreement -- re: voluntary compliance agreement requiring removal of architectural barriers in Cedar Falls, IA restaurant (11/29/16)

CVS Pharmacy, Inc. Settlement Agreement -- Web access settlement agreement to ensure that people with disabilities (including those who use screen readers and those who have difficulty using a mouse) can privately and independently get information about COVID-19 vaccinations and book their vaccination appointments online. (4/11/22)

Dairy Queen Restaurant Settlement Agreement -- re: voluntary compliance agreement requiring removal of architectural barriers in Sioux City, IA restaurant (3/28/17)

Danbury Hospital Settlement Agreement– Resolution of an allegation that a medical provider that provides wound care services in Danbury, Connecticut, denied an individual with a mobility disability full and equal access to services provided by the clinic because the clinic staff would not assist him in transferring onto the medical examination table and was told he would need to reschedule his appointment. The agreement includes adoption of a non-discrimination policy, posting the policy around all offices operated by the medical provider, training staff, $10,000 in compensatory damages to the aggrieved individual, and an annual report to the Department. (2/25/2021)

The Danbury Sports Dome, LLC Settlement Agreement – Resolution of an allegation that a summer camp in Danbury, Connecticut, refused to admit a child into its program due to food allergies. The agreement includes designation of an ADA coordinator, adoption of a non-discrimination policy, training of staff, establishment of a grievance procedure, review by the Department of any relevant policies and procedures, and written notification to the Department of future complaints. (6/6/2019)

United States v. Days Inn and Conference Center Tulsa (Oklahoma) Consent Decree -- re: alleged exclusion of a guest with a disability from lodging at a hotel because the guest had a service animal (2/6/15)

Complaint (1/23/15)

DC Trails Inc. Settlement Agreement -- re: accessible service and operations of an over-the-road bus company to ensure that persons with disabilities have available to them accessible transportation and services (12/5/14)

Deanna Jones v. National Conference of Bar Examiners – 5:11-cv-174 (D. Vt. 2011) Statement of Interest of the United States in Support of Plaintiff's Motion for Preliminary Injunction | PDF – re: obligation of testing entities to provide appropriate auxiliary aids and services for examinations subject to Section 309 of the ADA to best ensure that the examination results accurately reflect an individual with a disability's knowledge and skills rather than the individual's disability (7/20/11)

DeCamp Bus Lines Settlement Agreement -- re: requirement that an over-the-road bus company no longer require passengers with disabilities to provide advance notice to secure an accessible bus (5/29/13)

Deerfield Inn and Suites Settlement Agreement -- re: resolves complaint that the Deerfield Inn & Suites refused a room to a veteran with PTSD accompanied by a service dog.  The settlement agreement requires the respondent to permit access to individuals who use service animals and take the following actions: adopt and implement service dog policies; provide training on the service dog policy to employees and managers; post the service dog policy at the hotel, on its website, and in its advertising; and pay $5,000.00 in damages to the Complainant.  (10/21/19)

Dehouwer v. Marin Magnetic Imaging Settlement Agreement -- re: access to MRI equipment (7/21/06)

United States v. DeNunzio's Restaurant, Jeannette, PA, Consent Decree -- re: removal of architectural barriers (8/23/06)

Dentex Dental Mobile, Inc. Settlement Agreement -- re: discriminatory denial of dental care due to HIV and improper referral of a patient with HIV by mobile dental clinic in violation of Title III of the ADA (2/19/15)

Diva Nails Settlement Agreement -- Resolution of an allegation that a nail salon in Durham, North Carolina, refused to provide services to an individual with HIV.  The agreement includes adoption of a non-discrimination policy, training of staff, review by the Department of any relevant policies or procedures, annual reports to the Department, written notification to the Department of future complaints, and $7,500 in compensatory damages for the individual.  (6/16/2021)

Doctor's Associates, Inc (Subway Restaurants) Settlement Agreement-- re: removal of architectural barriers in a nationwide franchise (7/31/07)

Doctors’ Hospital at Renaissance, Ltd. Settlement Agreement -- re: provision of auxiliary aids and services, including sign language interpreters, to patients and companions who are deaf to ensure effective communication in a hospital (7/5/17)

Dolgencorp, LLC Settlement Agreement -- re: modification of policies, practices, and procedures to maintain access to designated accessible parking spaces, access to the store entrance and keep store aisles free of clutter to maintain accessible routes into and through all Dollar General stores in the state of Alabama (12/21/16)

Downers Grove Tattoo Company Settlement Agreement – Resolution of an allegation that an Illinois tattoo parlor denied tattoo services to a customer with HIV, including adoption of a non-discrimination policy, annual training of staff, review by the Department of any relevant policies or procedures, written notification of future complaints, and $10,000 in compensatory damages for the individual.  (12/5/19)

Dr. Bruce Berenson, M.D., P.A. Settlement Agreement -- re: modification of policies, practices and procedures to permit the use of a service animal by an individual with a disability at a doctor's office (8/7/12)

Dr. Hal W. Brown and Primary Care of the Treasure Coast, Inc. Settlement Agreement -- re: adoption of effective communication and non-retaliation policies in family medical practice (10/7/14)

Dr. Javier Rios – Resolution of an allegation that a doctor in Lake Elsinore, California, failed to provide auxiliary aids and services, including a qualified sign language interpreter, to ensure effective communication with an individual who is deaf.  The agreement includes adoption of a model assessment of communication needs of patients and companions, training of staff, maintenance of an auxiliary aid and service log, establish and maintain a list of qualified interpreters and establish internal procedures for ordering interpreting services that are consistent with the interpreter or interpreter agencies’ procedures, notice to community of the policy to provide auxiliary aids and services, annual reports to the Department, written notification to the Department of future additional complaints, $5,000 in compensatory damages for the individual, and $1,000 as a civil penalty.  (2/11/2020)

Dr. Peter Chang-Sing, M.D., F.A.C.C. Settlement Agreement -- re: provision of sign language interpreters and other auxiliary aids in a specialist medical practice (7/22/14)

Dragon City I, Inc. Settlement Agreement -- re: modification of policies, practices, and procedures to permit the use of a service animal by an individual with a disability in a restaurant (7/3/12)

Dream Team Hotel Associates LLC and Westin Management Company East (Westin New York Times Square) Settlement Agreement -- re: removal of architectural and communication barriers to provide access to guest rooms and common elements (4/14/11)

Duos Coffee & Ice Cream Settlement Agreement -- re: voluntary compliance agreement requiring removal of architectural barriers in Cedar Falls, IA restaurant (3/7/17)

Dynamic Tours & Transportation, Inc. Settlement Agreement -- re: company must comply with all requirements of accessible service and operations, provide training to all employees and contractors about the requirements of the ADA, and file required annual reports (10/11/12)

edX, Inc. Settlement Agreement -- re: improving the accessibility of its Massive Open Online Courses (MOOCs) on its website, Platform, and Mobile Applications to individuals with disabilities (4/1/15)

The Egg Factory Settlement Agreement -- re: voluntary compliance agreement requiring removal of architectural barriers in a Nampa, Idaho restaurant (9/13/17)

El Aguila Mexican Restaurant Settlement Agreement -- re: restaurant will allow service animals (8/21/18)

El Lagunero Bus Co. LLC Settlement Agreement -- re: accessible service and operations of an over-the-road bus company to ensure that persons with disabilities have available to them accessible transportation and services from trained employees and contractors (12/6/11)

Emstar Realty LLC and Emstar Operating LLC, New York, NY (W New York Hotel - The Court) Settlement Agreement -- re: removal of architectural and communication barriers and modifications to policies, practices and procedures to provide access to guest rooms and common elements (3/18/09)

Euro American Lodging, LLC and Macson USA, LLC Settlement Agreement - re: new construction violations at hotel and casino resort (10/27/06)

Experimental Aircraft Association, Inc. Settlement Agreement - re: modification of policies, practices, and procedures to allow the use of Segways and other power-driven mobility devices at outdoor air shows (11/12/13)

Fabco, Inc. Settlement Agreement -- re: reasonable modification of policies, practices and procedures to permit full and equal access to Fabco’s shoe stores by individuals with disabilities, including, without limitation, those who utilize wheelchairs  (4/13/15)

Family Dollar Store 5720, Sioux City, Iowa Settlement Agreement -- re: modification of policies, practices, and procedures to maintain access to designated accessible parking spaces, toilet rooms, access to the store entrance and keep store aisles free of clutter to maintain accessible routes into and through the store (9/22/17)

Family Dollar Stores of Rhode Island, LLC Settlement Agreement – Resolution of an allegation that a retail store chain in Rhode Island failed to maintain designated accessible features, including parking, entrances, and accessible routes to and within store facilities.  The agreement includes ensuring that employees do not block parking, access to entrance of the stores, or accessible routes; a survey of each stores accessible parking spaces; designated of an ADA Coordinator; training of staff; annual reports to the Department; and $7,500 as a civil penalty.  (9/23/2019)

Family & Internal Medicine of Dixwell Avenue Settlement Agreement – Resolution of an allegation that a medical provider in Hamden, Connecticut, was not accessible to people with disabilities. The agreement includes physical access alterations and bi-yearly reports to the Department. (3/9/2021)

Family YMCA of Greater Augusta Settlement Agreement -- - re: reasonable modification of policies, practices and procedures to allow the aide of a member with intellectual disabilities to accompany the member into the gym area without the aide also holding a Y membership (7/10/17)

Fairfax Nursing Center, Inc. Settlement Agreement: -- re: provision of auxiliary aids and services to ensure effective communication for companions of patient at skilled nursing facility (7/6/15)

Fill Building Associates, LLC Settlement Agreement -- re: removal of architectural barriers and compliance with alterations requirements at an office building housing physicians’ offices (5/5/17)

Flood’s Bar Settlement Agreement -- re: equal access for individuals with disabilities who use service dogs (11/1/18)

Floyd Medical Center Settlement Agreement -- re: failure to provide qualified sign language interpreters and other auxiliary aids and services to ensure effective communication in a hospital to patients and companions who are deaf (10/2/16)

Francis W. Parker School Settlement Agreement– Resolution of an allegation that a school in Chicago, Illinois, constructively expelled a student on the basis of behavior, on the basis of the child’s disability-related behavior, without providing any reasonable modification to its discipline policy. The agreement includes adoption of a disability non-discrimination policy; publication of the disability non-discrimination policy in the school’s handbooks; training staff; and submission of training materials and written policies to the Department for review and annual reports to the Department. (5/14/2020)

Franciscan St. James Health Settlement Agreement -- re: provision of auxiliary aids and services to ensure effective communication for patients at two hospitals (12/3/14)

Frank Martz Coach Company D/B/A/ Martz Trailways Settlement Agreement -- re: agreement requiring an over-the-road bus company only use wheelchair accessible buses for its fixed route service (1/3/18)

Fremantle Productions, Inc., and CBS Broadcasting Inc. regarding The Price Is Right Settlement Agreement – re: contestant eligibility criteria and selection, modifications to policies and practices, auxiliary aids and services, complaint process, outreach campaign, readily achievable barrier removal to television studio, website accessibility, compensatory damages, and civil penalty (9/20/11)

Frisbie Memorial Hospital, Rochester, NH, Settlement Agreement -- re: modification of policies, practices, and procedures to provide appropriate auxiliary aids and services to persons who are deaf or hard of hearing, ensuring effective communication and equal benefit from the goods, services, facilities, privileges, advantages, or accommodations afforded to other individuals (10/18/10)

Genesis Healthcare System Settlement Agreement -- re: primary care physician's discriminatory denial of care due to HIV and improper referral of patients with HIV in violation of title III of the ADA (1/15/15)

Glenwood Plaza, LLC Settlement Agreement -- re: architectural accessibility of neighborhood businesses for persons with mobility impairments (9/30/14)

Gold Strike Casino Resort, Tunica Resorts, MS, Settlement Agreement – re: new construction violations at a hotel and casino resort, including an entertainment venue, restaurants, and shops (5/2/07)

Golden Cab Corporation Settlement Agreement -- re: transportation of customers and their service animals (2/21/08)

Golden Corral Settlement Agreement -- re: architectural accessibility for persons with disabilities in a restaurant (10/19/15)

Golden Greek Restaurant & Pub Settlement Agreement – Resolution of an allegation that a restaurant in Dayville, Connecticut, failed to remove architectural barriers to access to be readily accessible to and usable by individuals with disabilities, including the restaurant’s parking, main entrances, accessible routes, bar, dining areas, carry out entrance, seating, signage, and toilet rooms. The restaurant also failed to alter its patio facilities to be readily accessible to and usable by individuals with disabilities to the maximum extent feasible. The agreement includes physical access alterations, adoption of a non-discrimination policy, training of staff, and review by the Department of relevant policies and procedures, and semi-annual reports to the Department.  (7/15/2019)

Good Neighbor Homes, Inc Settlement Agreement – Resolution of an allegation that company that operates more than 50 group homes throughout Virginia, failed to provide effective communication to a deaf individual who resides in one of the group homes, and frequently relied on the individual’s sister to interpret for her. The agreement includes providing appropriate auxiliary aids and services when needed; creation of an individualized assessment to determine what services will be required for effective communication; designation of an ADA Coordinator; maintaining a log in which requests for auxiliary aids and services will be documented; creation of a complaint resolution mechanism for the investigation of disputes regarding effective communication; updating a Resident’s record when an auxiliary aid or service is needed in order to alert staff to the existing need; monitoring the performance of each qualified interpreter; notice to residents and companions of the status of an interpreter when a need is determined to exist; notice to patients and companions of the effective communication policy on both the website and the resident’s handbook; notice to staff of new effective communication policy and training staff on the policy; maintaining training attendance sheet; submission of written report every six months to the Department for review; $225,000 in compensatory damages to the complainant’s sister; and $40,000 in compensatory damages to the complainant.; $50,000 in a civil penalty to the United States. (10/19/2020)

United States v. GPH Management and RFR Hotel Group regarding the Gramercy Park Hotel Consent Decree– re: removal of architectural and communication barriers to provide access to guest rooms and common elements (9/14/11)

Grady Memorial Hospital Settlement Agreement -- re: provision of auxiliary aids and services, including sign language interpreters, to persons who are deaf or hard of hearing to ensure effective communication at a hospital (1/12/16)

Grand Circle LLC, doing business as Grand Circle Travel Settlement Agreement -- re: policy modification to ensure full and equal enjoyment of travel and tour services -- no fees charged for stowing wheelchairs and other mobility devices to customers who transfer to seats during travel within the United States (9/13/12)

Granite Park LLC and Crossroads Hospitality Company LLC (Courtyard by Marriott Times Square) Settlement Agreement -- re: removal of architectural and communication barriers to provide access to guest rooms and common elements (10/12/07)

Great Chinese Buffet Settlement Agreement – re: modification of policies, practices, and procedures to permit the use of a service animal by an individual with a disability in a restaurant (8/8/11)

Great Lakes Surgical Associates Settlement Agreement – Resolution of an allegation that a healthcare provider in Michigan, refused to perform bariatric surgery because the patient had HIV. The agreement includes creation of a non-discrimination policy, notice on the website and in the office of the non-discrimination policy, designation of a Civil Rights Coordinator, adoption of a grievance procedure, training of staff, review by the Department of any relevant policies or procedures and of Compliance Reports, and $37,000 in compensatory damages for the individual.  (2/10/2021)

Great Vistas, LLC (Bluebeard's Castle Resort, St. Thomas, VI) Settlement Agreement -- re: removal of architectural barriers in hotel property and restaurants built before and after the ADA went into effect (2/1/12)

United States v. Greyhound Lines, Inc.

Press Release -- Over $3 Million Paid to Individuals in Disability Settlement With Greyhound (5/2/19)

Consent Decree -- re: agreement with nation’s largest provider of intercity bus transportation to remedy nationwide pattern or practice of ADA violations. Under the consent decree, Greyhound is required to pay compensation to certain victims of disability discrimination; hire an ADA Compliance Manager; provide annual in-person ADA training to employees and contractors who interact with the public; and provide technical training to all employees and contractors on the proper operation of the accessibility features of Greyhound’s fleet  (2/10/16)

Complaint (2/8/16)

Press Release -- Greyhound Lines to Resolve Americans with Disabilities Violations (2/8/16)

Grist Mill Market, LLC Settlement Agreement -- re: equal access for individuals with disabilities who use service dogs (4/9/19)

GPM Investments, LLC Settlement Agreement -- re:  ensuring that the sixth largest convenience store chain in the United States will permit individuals with disabilities accompanied by service dogs to enter its stores (4/1/19)

Gwinnett College Settlement Agreement -- re: forcing student with HIV to withdraw from a college medical assistant program (4/24/14)

Hamilton Initiative, LLC Settlement Agreement -- re: architectural accessibility of neighborhood businesses for persons with mobility impairments (9/30/14)

Hampton Inn, Charleston, SC, Settlement Agreement -- re: removal of architectural barriers to provide access to guest rooms and common elements (1/25/07)

Happy Joe's Pizza Settlement Agreement -- re: voluntary compliance agreement requiring removal of architectural barriers in Cedar Rapids, IA restaurant (3/28/17)

United States v. HCA Health Services of New Hampshire (Portsmouth Regional Hospital) Consent Decree – re: provision of appropriate auxiliary aids and services, including qualified sign language interpreters, for deaf and hard of hearing patients and companions where necessary to ensure effective communication at a hospital (11/23/10)

Harrisburg Millworks Settlement Agreement – Resolution of an allegation that a restaurant in Harrisburg, Pennsylvania, failed to alter its facilities to be readily accessible to and usable by individuals with disabilities, to the maximum extent feasible, including toilet rooms, dining areas, and seating. This agreement includes review by the Department of a narrative report and photos, submitted by the restaurant, showing that items within the agreement have been corrected and $6,000 as a civil penalty.  (3/26/2019)

The Hazelden Betty Ford Foundation Settlement Agreement -- re: inpatient rehabilitation facility to remove barriers to access for individuals with mobility impairments (6/28/19)

HealthEast, St. Paul, MN, Settlement Agreement -- re: providing effective communication and sign language interpreters in a health care setting (5/22/08)

HealthSource Saginaw Settlement Agreement - re: provision of auxiliary aids and services, including sign language interpreters, to patients who are deaf to ensure effective communication in an outpatient psychiatric clinic (4/18/16)

Hebaragi & Lemi, Inc. Letter of Resolution - re: requirement that an over-the-road bus company file required annual reports with the Federal Motor Carrier Safety Administration (11/10/11)

Henderson & Sons Funeral Home, Inc Settlement Agreement– Resolution of an allegation that a funeral parlor in Rome, Georgia, failed to provide a qualified sign language interpreter for an individual who is deaf during a funeral service. The agreement includes creation of a reasonable accommodation request process; training the staff on use of relay services; adoption and implementation of an effective communication policy; training of staff on the effective communication policy; maintaining a practice to provide auxiliary aids and services to individuals with disabilities during funeral services; submission of a written report the Department at the end of the agreement. (10/9/2020)

Henrico Police Athletic League Settlement Agreement -- re: eliminating discriminatory barriers to children with diabetes from a day care and summer camp program (10/7/19)

Highline Medical Center -- re: provision of auxiliary aids and services, including sign language interpreters, to persons who are deaf or hard of hearing to ensure effective communication at a hospital (8/22/17)

Hilton Hotels Corporation (Hilton New York and Towers) Settlement Agreement -- re: removal of architectural and communication barriers to provide access to guest rooms and common elements (10/12/07)

United States v. Hilton Worldwide, Inc. Consent Decree -- re: consent decree to enhance accessibility of hotels built after 1993, provide equal opportunity to reserve accessible guest rooms, improve information available about accessible guest rooms, and require dispersion of accessible guest rooms (11/9/10)

Historic Hilton Village Parlor Restaurant Settlement Agreement -- re: admitting individuals who use service animals into a restaurant (6/1/06)

Holiday Inn Columbus Ohio-Badrivishal, LLC Settlement Agreement -- On May 4, 2022, the United States entered into an agreement under Title III of the ADA with the Holiday Inn Express Hotels & Suites in Columbus, Ohio. Under the agreement, Badrivishal, LLC, the owner of the Hotel, will provide access for customers with disabilities, including those who use wheelchairs, by making physical modifications so that parking, entrances, public restrooms, service counters, drinking fountains, routes to and within buildings are accessible. It will also ensure that the rooms, including bathrooms, that are required and advertised as accessible to people who use wheelchairs are accessible. The agreement further requires the managers, front desk personnel, and reservations staff at the Hotel to undergo training regarding the ADA requirements to accommodate individuals with disabilities. Finally, the Hotel will pay $20,000 in damages to the couple harmed by the discrimination. (5/4/22)

Holy Spirit Tours, Inc. Settlement Agreement -- re: accessible service and operations of an over-the-road fixed route bus company to ensure that persons with disabilities have available to them accessible transportation and services from trained employees and contractors (11/17/2011)

Hospital for Special Care, New Britain, Connecticut Settlement Agreement -- re: reasonable modification of policies, practices, and procedures to enable a child with diabetes to participate in summer camp (5/27/12)

HRB Businesses of FL, Inc. Settlement Agreement -- re: providing effective communication, including sign language interpreters, for deaf or hard of hearing customers at a tax preparation business (3/18/10)

HRB Tax Group, Inc. (“H&R Block”) Settlement Agreement -- re: providing effective communication, including sign language interpreters for deaf or hard of hearing customers, for tax preparation services, programs, and courses at H&R Block offices nationwide (1/31/11)

The Hub Pub Settlement Agreement– Resolution of an allegation that a restaurant located in Grand Forks, North Dakota, failed to alter its facilities to be readily accessible to and usable by individuals with disabilities, to the maximum extent feasible. The agreement includes physical access alterations. (9/10/2020)

Hudson Sheraton Corporation, LLC (Sheraton Manhattan Hotel) Settlement Agreement -- re: removal of architectural and communication barriers to provide access to guest rooms and common elements (11/19/08)

Hy-Vee, Inc. Settlement Agreement – Web access settlement agreement to ensure that people with disabilities (including those who use screen readers and those who have difficulty using a mouse) can privately and independently get information about COVID-19 vaccinations and book their vaccination appointments online. (12/1/21)

Idaho Pizza Company Settlement Agreement -- re: voluntary compliance agreement requiring removal of architectural barriers in a Nampa, Idaho restaurant (3/6/18)

Il Pomod’Oro Restaurant & Pizzeria Settlement Agreement – Resolution of an allegation that a restaurant in East Lyme, Connecticut, failed to alter its facilities to be readily accessible to and usable by individuals with disabilities to the maximum extent feasible by individuals with disabilities, including the restaurant’s parking, entrances, accessible routes, dining areas, and toilet rooms.  The agreement includes physical access alterations. (7/29/2019)

Imperial Plaza Condominium Settlement Agreement -- re: removal of architectural barriers (6/30/16)

Indiana High School Athletic Association Settlement Agreement -- re: failure to provide reasonable modification to a student with a disability to enable her to compete on the swim team, in violation of Title III of the ADA (9/10/19)

United States v. Inova Health Care Services, Falls Church, VA, Consent Decree -- re: provision of auxiliary aids and services, including interpreters for deaf patients and companions at the Hospital (4/9/07)

IntelliTec Colleges Settlement Agreement -- re: removing physical barriers and requirements for new construction and alterations in leased facilities, and modifying policies and practices to ensure that classes, programs, and services are accessible (12/15/09)

Intermountain Health Services Settlement Agreement -- re: barrier removal at hospital facility (10/28/19)

The International Spy Museum Settlement Agreement -- re: access to exhibitions, public programs, and other offerings for people with hearing, vision, and mobility disabilities (6/3/08)

The Irish Democrat Settlement Agreement -- re: removal of architectural barriers at a brew pub (6/30/16)

The Irish Shanti Settlement Agreement -- re: voluntary compliance agreement requiring removal of architectural barriers in Cedar Falls, IA restaurant (2/9/17)

Jack Williams Stadium Settlement Agreement -- re: agreement to address physical accessibility of facility’s restrooms (12/22/17)

JCR Companies, Manager of 19 Companies that Manage 19 Building Owners Settlement Agreement – Resolution of an allegation that three building owners in Washington, D.C., failed to alter their facilities to be readily accessible to and usable by individuals with disabilities, to the maximum extent feasible.  Two of the buildings had steps at the entrances and one did not have enough space at the entrance for wheelchair users to open the door and go in on their own.  The agreement requires all 19 building owners to hire an architect to check their buildings in Washington, D.C., Maryland, and Virginia to make sure the buildings can be used by people with disabilities. (6/8/2021)

Jerry and Carolyn DeSpain Rental, LLC Settlement Agreement -- re: removal of architectural barriers, including installation of a ramp to the entrance, at a business property leased to a hearing aid center (11/13/14)

Jet Set Line, Inc. Settlement Agreement -- re: company must comply with all requirements of accessible service and operations, provide training to all employees and contractors about the requirements of the ADA, and file required annual reports (9/13/12)

Jo-Ann Stores, Inc. Settlement Agreement -- re: improving access at existing, altered, and newly constructed Jo-Ann stores (7/18/06)

Joe Black’s Bar and Grill Settlement Agreement– Resolution of an allegation that a restaurant located in Grand Forks, North Dakota, failed to alter its facilities to be readily accessible to and usable by individuals with disabilities, to the maximum extent feasible. The agreement includes physical access alterations. (9/10/2020)

Joe Louis Arena Settlement Agreement -- removal of architectural barriers to provide access to a sports and entertainment facility, including wheelchair seating locations, toilet rooms, and food/drink service as well as plan review and inspections of planned new Events Center. (8/6/14)

John Dempsey Hospital (part of the University of Connecticut Health Center) Settlement Agreement -- re: provision of auxiliary aids and services, including sign language interpreters, to patients who are deaf to ensure effective communication in a hospital that is part of a state university health center (1/3/17)

Johnson Enterprises, LLC, d/b/a McDonald's Settlement Agreement -- re: admitting service animals in a restaurant (2/10/06)

Joseph David Camacho, Esquire, Albuquerque, NM, Settlement Agreement – re: lack of effective communication in a law office (8/9/07)

Kaiser Foundation Health Plan of Washington Settlement Agreement – Resolution of allegations from several complainants that a healthcare system in Washington repeatedly failed to provide interpreters to patients who are deaf or deaf-blind, as well as evidence of systemic failures to provide interpreters when necessary, leading patients to delayed care and problems with communication. Such failures create a major barrier to safe and appropriate medical care.  The agreement includes a $1 million fund to pay claims to those patients whose rights were violated.  The healthcare system also agrees to update and improve procedures for evaluating the need for interpreters, contracting with interpreters, and training staff surrounding those procedures.  Under the settlement some of the changes include: consistent screening of patients for the need of interpreter services; contracting with two interpreter services companies per facility to better provide services; contracting with video interpreter services for those occasions when in-person interpretation is not possible.  The healthcare system also agreed to pay a $85,000 civil penalty.  (10/15/2021)

Kansas City Downtown Hotel Group, LLC Settlement Agreement – re: new construction, alterations, removal of architectural barriers, and accessibility to adjacent facilities (7/20/07)

United States v. Kaufman Realty Corporation Consent Decree -- re: leasing space to a non-profit organization that provides services to individuals with disabilities (3/15/06)

KinderCare Education, LLC Settlement Agreement -- re: agreement by owner of 1800 child care facilities to assist children with insulin dependent diabetes with routine daily care tasks including insulin administration by pen or syringe (9/25/18)

The Kroger Co. -- Web access settlement agreement to ensure that people with disabilities (including those who use screen readers) can privately and independently get information about COVID-19 vaccinations and book their vaccination appointments online. (1/28/22)

The Kroger Co. Settlement Agreement – Resolution of an allegation that a grocery store in Fostoria, Ohio, failed to modify its policy banning all backpacks to allow an individual with Type 1 diabetes, who carries a medical alert bag, to shop at the store. The agreement includes modifying policies to allow for reasonable accommodations for people with disabilities; adoption of a complaint resolution process; submission of a policy statement prohibiting discrimination on the basis of disability to the Department for review; creation of an ADA Administrator; training staff; and submission of a written report every six months to the Department for review. (4/8/2021)

LA Fitness Settlement Agreement – Resolution of an allegation that a fitness facility in Norwalk, Connecticut, failed to remove architectural barriers to access to be readily accessible to and usable by individuals with disabilities, including in the fitness equipment area, toilet rooms, locker rooms, pool area, and the Kids Klub.  The agreement includes physical access alterations and annual reports to the Department. (1/29/2021)

LaFrance Hospitality Settlement Agreement – Resolution of an allegation that a hotel management company located in Westport, Massachusetts, failed to make the showers readily accessible and usable by individuals with disabilities. The agreement includes physical access alterations and $20,000 in compensatory damages for the individual. (8/14/2020)

Lakers Aquatic Club, Inc. Settlement Agreement -- re: a swim club's failure to make reasonable modifications for a swimmer with a disability (11/1/15)

Landmark Hotel Group Settlement Agreement -- re: resolves complaint that hotel under Landmark’s management refused a room to a veteran with PTSD accompanied by a service dog.  The settlement agreement requires the respondent to permit access to individuals who use service animals and take the following actions: adopt and implement service dog policies; provide training on the service dog policy to employees and managers; post the service dog policy at all of Landmark’s hotels, on their websites, and in their advertising; and pay $1,000.00 in damages to the Complainant.  (10/24/19)

United States v. Larkin, Axelrod, Ingrassia & Tetenbaum, LLP Consent Decree -- re: modification of policies, practices, and procedures to permit the use of a service animal by an individual with a disability during meetings at a law firm (6/28/12)

United States v. Laurel Regional Hospital Consent Decree -- re: ensuring effective communication, including interpreters on-site/via videophone at a hospital (7/18/06)

Lawrence + Memorial Hospital Settlement Agreement – Resolution of an allegation that a hospital in New London, Connecticut, failed to provide auxiliary aids and services, including a qualified language interpreter, to ensure effective communication with an individual who is deaf.  The agreement includes adoption of a model assessment of communication needs of patients and companions, designation of an Assistive Device Point Person, training of staff, maintenance of an auxiliary aid and service log, implementation of a grievance resolution mechanism for the investigation of complaints regarding effective communication, notice to the community of the hospital’s policy to provide auxiliary aids and services, annual reports to the Department, written notification to the Department of future complaints, and $8,500 in compensatory damages for the individual.  (1/17/2020)

LBA Express, Inc. Settlement Agreement-- re: accessible service and operations of an over-the-road bus company to ensure that persons with disabilities have available to them accessible transportation and services from trained employees and contractors (12/8/11)

Learning Care Group, Inc. Settlement Agreement -- re: agreement by owner of 900 child care centers to assist children with insulin dependent diabetes with routine daily care tasks including insulin administration (3/20/18)

Learning Clinic Settlement Agreement -- re: reasonable modifications of policies, procedures or practices to allow a minor child to use a service animal at The Learning Clinic, a private school in Brooklyn, CT (3/25/13)

Legacy Tours, LLC Settlement Agreement -- Resolution of an allegation that a demand-responsive charter bus service in Clifton, New Jersey, failed to provide services to individuals with disabilities in either their fixed-route or demand-responsive operations.  The agreement includes implementation of a system for providing accessible services, notice to the community of accessible services, training staff on their obligations under the ADA and the procedures for providing accessible over-the-road bus services, and reporting to the Department of compliance with the agreement.  (3/16/2020)

United States v. LeHouillier & Associates, P.C. Consent Decree -- re: ensuring equal access to a law office for individuals with disabilities who are accompanied by service animals and providing for payment of compensatory damages and a civil penalty (3/29/10)

LeHouillier & Associates, P.C. Complaint (11/4/09)

Lehman College Center for the Performing Arts, Inc. Voluntary Compliance Agreement -- re: wheelchair seating locations, toilet rooms, and concession stands as well as the provision of a assistive listening system (11/14/14)

Lesley University Settlement Agreement -- re: reasonable modification policies, practices, and procedures to ensure full and equal enjoyment of meal plan and food services for students with celiac disease and other food allergies (12/20/12)

Lexington Chinese School Settlement Agreement -- re: provision of a non-discrimination policy and reasonable modification policies, practices, and procedures relating to students with disabilities, including a description, in both English and Chinese, of the process the school will us to provide reasonable modifications and/or auxiliary aids and services. (9/29/16)

Lincare, Inc. Settlement Agreement -- re: alleged discrimination by failure to provide a sign language interpreter for an appointment regarding the use of a medical device.   The agreement requires Lincare, a nationwide (800 centers in 48 states) supplier of oxygen, durable medical equipment and other respiratory care products and related services, to provide appropriate auxiliary aids and services, including sign language interpreting services, to individuals who are deaf or hard of hearing.  (6/5/19) 

Lincoln Center for the Performing Arts (Alice Tully Hall) -- re: removal of architectural barriers to provide access to a performing arts facility, including accessible routes to wheelchair seating locations, toilet rooms, and elevators (3/11/14)

United States v. Lincoln Center for the Performing Arts (Avery Fisher Hall) Consent Decree-- re: removal of architectural barriers to provide access to a performing arts facility, including wheelchair seating locations, toilet rooms, and food/drink service and retail areas (6/28/12)

Lil’ Einstein’s Learning Academy (LELA) Settlement Agreement -- re: child care programs refusing to provide reasonable modifications, including routine diabetes care management, to a child with type 1 diabetes in violation of title III of the ADA. The settlement agreement requires LELA to: evaluate each request for reasonable modification on an individualized basis, using objective evidence and current medical standards; where appropriate, train lay child care staff members to assist with routine diabetes care tasks; report to the United States; and pay $25,000 in compensatory damages to the aggrieved individuals and a civil penalty of $2,500.
(2/3/20)

Log Cabin Restaurant Settlement Agreement -- re: reasonable modification of policies, procedures and practices to permit use of service animals in a restaurant (1/11/07)

Lone Star Steakhouse & Saloon Settlement Agreement -- re: removal of architectural barriers at a brew pub (6/30/16)

John Longacre, et al Complaint -- re: removal of architectural barriers in a restaurant (4/25/16)

Los Angeles Film School LLC – Resolution of an allegation that a school in Los Angeles, California, denied an individual with PTSD access because of her with her service animal and was later told by the school that she could not be accompanied by her service animal while attending seven core classes located in a recording studio. The agreement includes adoption of a service animal policy, posting a notice of the policy on the website and in prominent locations around the school, training staff, $7,000 in compensatory damages to the Complainant, and $6,000 in a civil penalty to the United States. (11/30/2020)

LSAC: Department of Fair Employment & Housing (DFEH) v. Law School Admission Council, Inc. (LSAC)  

Opinion Granting in Part and Denying in Part Appeal of Best Practices Report – The District Court upheld most of the expert recommendations contained in the Best Practices Report.  Implementation of the surviving best practices will begin immediately for requests for testing accommodations on the December 2015 administration of the LSAT and later administrations.   (8/7/15)

Compensation Fund Distributed – On July 29, 2015, checks distributing the $6.73 million compensation fund created by the Consent Decree in this matter were sent to 2,695 individuals who requested testing accommodations on the LSAT and were eligible for an award from the fund.  Questions about the compensation fund should be directed to the Claims Administrator by email at info@lsacconsentdecree.com or by calling toll free at 1 (855) 382-6399 or (TTY) 1 (844) 553-1378.

Compensation Fund Information & Notice – Information regarding the LSAC nationwide compensation fund can be found in the attached Notice and at www.LSACconsentdecree.com

Best Practices Report | PDF – This report contains recommendations – or “best practices” – from an expert panel convened pursuant to the Consent Decree that LSAC must implement.  LSAC appealed the Best Practices Report to the District Court.  The District Court denied that appeal for the most part and upheld the majority of the expert recommendations contained in the Best Practices Report, in an opinion issued on August 7, 2015.  Implementation of the surviving best practices will begin immediately for requests for testing accommodations on the December 2015 administration of the LSAT and later administrations.  (1/26/15)

Consent Decree | Press Release -- re: comprehensive reforms to LSAC’s testing accommodation policies and practices, creation of a nationwide compensation fund, and a permanent end to LSAC’s practice of flagging score reports of test takers with disabilities who received extended time as an accommodation (5/20/14)

U.S. Complaint | PDF | Press Release-- re: denial of testing accommodations and flagging test scores obtained with certain testing accommodations in violation of the ADA (10/19/12)

U.S. Motion to Intervene | PDF | Press Release re: intervention regarding denial of testing accommodations and flagging test scores obtained with certain testing accommodations in violation of the ADA (9/6/12)

U.S. Statement of Interest | PDF in Support of Plaintiff's Opposition to Defendant's Motion to Dismiss - explaining that the Department's regulation on examinations and courses is entitled to deference and that LSAC's policy of flagging test scores of individuals who receive disability-related testing accommodations violates the ADA (6/27/12)

LSAC: Law School Admission Council, Inc. Settlement Agreement – re: testing accommodations on the Law School Admissions Test (LSAT) for an individual with ADD, Learning Disability, and a physical disability (9/27/11)

LSAC: National Federation of the Blind, et. al. v. Law School Admission Council Settlement Agreement-- re: inaccessibility of the Law School Admission Council's website to blind individuals using screen reader technology (4/27/11)

Louisiana Tech University Settlement Agreement – re: the use of internet-based learning product for university course work allegedly inaccessible to student who is blind (7/23/13)

Lyft, Inc Settlement Agreement – Resolution of allegations that drivers for a nationwide demand-responsive transportation company denied people with disabilities rides if they had a mobility device or treated them poorly on account of their disability.  The agreement includes modification of the company’s wheelchair policy to specify that drivers are required to assist with the stowing of foldable or collapsible mobility devices used by individuals with disabilities and to include a statement that drivers cannot discriminate against an individual with a disability; notice of the wheelchair policy to the drivers; training the company’s Critical Response Line and Trust & Safety employees, as well as any other employees tasked with processing, investigating, or responding to complaints, on the wheelchair policy; if a driver is found to have violated the wheelchair policy or harassed an individual with disabilities because of a mobility device, the business relationship with the driver may be terminated or the company will respond in a manner consistent with its enforcement of Driver’s violations of other provisions in the company’s Terms of Service; if the company determines the wheelchair policy has been violated then the company shall refund the trip for the rider and issue an account credit; submission of reports to the Department; $30,000 in compensatory damages for one complainant 1; $4,000 each in compensatory damages for three additional complainants; and $40,000 in a civil penalty to the United States. (6/22/20)

The Lost Cuban Restaurant Settlement Agreement -- re: voluntary compliance agreement requiring removal of architectural barriers in Cedar Falls, IA restaurant (4/28/17)

Macomb County Prosecutor's Office Settlement Agreement -- re: refusal to provide a sign language interpreters to complainant asked to sign a summons and complaint in a matter for the MCPO (10/2/17)

United States v. Madison Square Garden, L.P., Rainbow Media Holdings, L.L.C., and Cablevision Systems Corp. Consent Decree -- re: removal of architectural barriers in a sports and entertainment venue (11/1/07)

Mandalay Bay Resort & Casino, Las Vegas, NV, Settlement Agreement -- re: new construction violations at a hotel and casino resort, including an entertainment venue, restaurants, and shops (5/2/07)

Marco Polo Restaurant and Tavern Settlement Agreement -- re: removing physical barriers in a restaurant (4/15/08)

Marriott Marquis, New York, NY, Settlement Agreement -- re: removal of architectural and communication barriers to provide access to guest rooms and common elements (7/10/08)

Massachusetts General Hospital Settlement Agreement -- Resolves complaint that the Hospital denied eligibility for a lung transplant to a patient because he was being treated with Suboxone, a medication prescribed for his recovery from opioid use disorder (OUD). The settlement agreement requires MGH to revise its non-discrimination policy to include OUD, conduct ADA training for transplant medial staff, and provide monetary relief to the complainant and his mother, who was his transplant support person. (7/30/2020)

Market Place Kitchen & Bar Settlement Agreement – Resolution of allegation that a restaurant in Newtown, Connecticut, failed to design and construct the facility to be readily accessible to and usable by individuals with disabilities, including the back-patio entrance and the exit, accessible routes, dining and bar areas, seating, and toilet rooms.  The agreement includes physical access alterations on existing areas; ensuring that future alterations made to the facility comply with all aspects of the ADA; creation of a policy setting forth procedures and protocols for ensuring equivalent bar service is available for patrons with disabilities at accessible tables in the bar area and at accessible tables adjacent to the bar area, including the availability to such patrons with disabilities of any promotions, specials or menus available only to bar patrons; training of staff on new policies; and bi-yearly certifications to the Department until full compliance is achieved, which will include complaints received during the reporting period alleging that the facility did not comply with the ADA and a narrative report with photos showing that the violations have been corrected.  (12/10/2019)

Matador Tours, Inc. Settlement Agreement -- re: operator of demand-responsive transportation service must comply with all requirements of accessible service and operations, provide accessible service with an alternative carrier with advance notice, training all employees and contractors about the requirements of the ADA, and file required annual reports (3/6/17)

Mayfair Hotel Settlement Agreement – re: removal of architectural and communication barriers to provide access to guest rooms and common elements (5/15/13)

McLean Hospital Settlement Agreement -- re: reasonable modifications of policies, practices, or procedures, to enable individuals with disabilities access to therapeutic services and residence services  (6/29/16)

McLeod Regional Medical Center, Florence, SC, Settlement Agreement -- re: effective communication in a hospital, including the provision of interpreters (7/10/06)

McNeese State University Settlement Agreement -- re: removing barriers to access, requirements for alterations and new construction, modifying policies and practices to make programs accessible and modifications to the University’s web site (9/10/10)

McQueen Historic Properties Voluntary Compliance Agreement -- re: voluntary compliance agreement requiring removal of architectural barriers in a Nampa, Idaho shopping center (3/19/18)

Meadowcrest Hospital Settlement Agreement -- re: effective communication in a hospital including provision of auxiliary aids and services (10/21/06)

Medbrook Medical Associates, Inc. Settlement Agreement -- re: providing effective communication for people who are deaf or hard of hearing  (12/8/08)

Medical Specialists of the Palm Beaches Settlement Agreement -- re: accessible medical equipment to ensure that persons who use wheelchairs are provided equal access to medical care; adopting a non-discrimination policy and training all employees about the requirements of title III of the ADA as they apply to health care facilities (9/28/12)

Megabus USA LLC and Megabus Northeast LLC ("Megabus") Settlement Agreement -- re: use of accessible vehicles in intercity bus service and providing online reservation services that allow passengers with disabilities to access schedule information and make reservations in the same manner and using the reservation system as other passengers (5/16/11)

Meijer, Inc. Settlement Agreement -- Web access settlement agreement to ensure that people with disabilities (including those who use screen readers and those who have difficulty using a mouse) can privately and independently get information about COVID-19 vaccinations and book their vaccination appointments online. (2/2/22)

Mercy College Settlement Agreement -- re: reasonable modification of policies, practices, or procedures to permit use of a service animal on all of the college's campuses by a disabled veteran college student (4/29/16)

Mercy Suburban Hospital Settlement Agreement -- re: hospital’s refusal to provide bariatric service to a patient because the patient has HIV (11/18/15)

Mesa General Contractors, Inc. Settlement Agreement– Resolution of allegation that a restaurant in Newtown, Connecticut, failed to design and construct the facility to be readily accessible to and usable by individuals with disabilities, including parking, signage, and accessible routes.  The agreement includes physical access alterations; ensuring future alterations comply in all respects with the ADA; and bi-yearly certifications to the Department until full compliance is achieved, which will include complaints received during the reporting period alleging that the facility did not comply with the ADA and a narrative report with photos showing the violations have been corrected. (12/10/2019)

Methodist LeBonheur Healthcare Settlement Agreement -- re: provision of appropriate auxiliary aids and services, including interpreters, for deaf and hard of hearing patients and companions where necessary to ensure effective communication at a hospital (9/24/07)

United States v. Metropolitan Opera, New York, NY, Consent Decree --  re:  alterations requirements, removal of architectural barriers, and ticketing policy to provide access to the Metropolitan Opera House (4/8/11)

Microtel Inns & Suites Settlement Agreement -- re: modification of policies, practices and procedures to permit the use of a service animal by an individual with a disability at Microtel Inns & Suites in Nashville, Tennessee (8/29/12)

Mid-America Center Settlement Agreement -- re: agreement requiring dispersed wheelchair and companion seating at a choice of admission prices and seating locations and modified ticketing policies providing equal access in new multi-purpose arena (5/5/16)

Midwest Plastic Surgery Settlement Agreement – Resolution of an allegation that a healthcare provider in Hinsdale, Illinois, declined to perform an elective surgery because the patient had HIV.  The agreement includes enforcement of the existing non-discrimination policy, notice on the website and in the office of the non-discrimination policy, training of staff, review by the Department of any relevant policies or procedures, maintenance of a file for each potential client that was not accepted as a patient and all those involved in the decision to not accept the individual for at least two years, and $25,000 in compensatory damages for the individual. (5/7/2020)

Migyanko v. Aimbridge Hospitality, LLC Statement of Interest (W.D. Pa.) -- On June 7, 2021, the Department filed a Statement of Interest to clarify that where an alleged barrier, the height of a hotel bed, is not addressed by the ADA Standards, the ADA’s general nondiscrimination provisions still apply, including making reasonable modifications where necessary to provide goods and services to people with disabilities.  (6/8/21)

Milford Plaza Settlement Agreement -- re: removal of architectural and communication barriers to provide access to guest rooms and common elements (9/27/13)

Mills College Settlement Agreement -- re: new construction, alterations, and barrier removal under title III at Mills College in Oakland, California (1/13/13)

Milwaukee Montessori School (Wisconsin) – re:  the failure to reasonably modify policies for and impermissible disenrollment of a young child whose disability caused him to stumble and fall more frequently than his peers. (9/29/14)

Milwaukee Montessori School (Wisconsin) Complaint (9/29/14)

Press Release

Modern Dental Professional, Indiana, P.C., d/b/a Monarch Dental Associates Settlement Agreement -- re: providing qualified sign language interpreters at dental offices (4/17/06)

United States v. The Moderne, the Ameritania, and the Amsterdam Court hotels, New York, NY, Consent Decree -- re: removal of architectural and communication barriers to provide access to guest rooms and common elements (5/6/09)

Monterey Airbus, Inc. Settlement Agreement -- re: purchase of new inaccessible vehicles by an airport shuttle, a private entity that is primarily engaged in the business of transporting people and that operates a fixed route transportation service (2/27/2018)

Moon Time Restaurant Voluntary Compliance Agreement -- re: voluntary compliance agreement requiring removal of architectural barriers in Coeur d’Alene, ID restaurant (6/8/17)

Motel 6 Operating L.P. Settlement Agreement – re: new construction, alterations and removal of architectural barriers (9/6/11)

Motel 6 Operating L.P. Second Extension -- re: new construction, alterations, removal of architectural barriers, and reservation system in lodging facilities (8/2/07)

Mount Vernon Ladies´ Association of the Union Settlement Agreement -- re: improving access to a historic estate and to its exhibitions and programs for individuals with disabilities (7/21/10)

Mountain Peak Dentistry Settlement Agreement – Resolution of an allegation that a medical provider in Lakewood, Colorado, failed to provide appropriate auxiliary aids and services for dental and periodontal appointments to a deaf individual whose primary means of communication is sign language. The agreement includes provision of auxiliary aids and services free of charge; adoption of a model assessment of communication needs of patients and companions; adoption of an effective communication policy; training staff; providing an annual report to the Department for review; $3,314 in compensatory damages to the individual; and $2,000 in a civil penalty to the United States. (2/26/2021)

Mountain States Health Alliance Settlement Agreement -- re: failure to provide qualified sign language interpreters and other auxiliary aids and services to ensure effective communication to parents who are deaf when their terminally-ill adult daughter was being treated in a hospital (12/13/16)

Mountain Valley Midget Football League Settlement Agreement -- re: reasonable modification of policy in order to permit a child, who has ocular albinism and is very sensitive to sunlight, to wear a tinted visor on his football helmet, which would block out the sunlight and permit him to play (3/19/12)

Mrs. K's Toll House Restaurant Settlement Agreement -- re: removal of architectural barriers to provide access to the restaurant, including wheelchair dining areas, toilet rooms, parking, pathways, and entrances (10/21/12)

Muse Hotel, New York, NY, Settlement Agreement -- re: removal of architectural and communication barriers to provide access to guest rooms and common elements (7/17/08)

United States v. National Amusements, Inc. Consent Decree -- re: consent order to provide lines of sight for persons who use wheelchairs that are comparable to those offered other patrons in stadium-style movie theaters (2/16/06)

National Association of the Deaf v. Harvard University

Statement of Interest of the United States | PDF
In this case, the plaintiff alleges that Harvard University violated the ADA and Section 504 by denying equal access to free online courses and lectures to individuals who are deaf or hard of hearing.  Specifically, the plaintiff alleges that Harvard failed to provide appropriate auxiliary aids, benefits and services, including captioning. The U.S. Department of Education, which enforces Section 504 against post-secondary institutions such as Harvard, is a signatory to the Statement of Interest.

National Association of the Deaf v. Massachusetts Institute of Technology (MIT)

Statement of Interest of the United States | PDF
In this case, the plaintiff alleges that MIT violated the ADA and Section 504 by denying equal access to free online courses and lectures to individuals who are deaf or hard of hearing.  Specifically, the plaintiff alleges that MIT failed to provide appropriate auxiliary aids, benefits and services, including captioning. The U.S. Department of Education, which enforces Section 504 against post-secondary institutions such as MIT, is a signatory to the Statement of Interest.

National Association of the Deaf, et al. v. Netflix

Statement of Interest in Opposition to Defendant Netflix's Motion for Judgment on the Pleadings | PDF -- concerning closed captioning of Netflix's "Watch Instantly" Internet streamed content under title III of the ADA. (5/15/12)

Statement of Interest of the United States | PDF -- opposing defendant's motion to dismiss and arguing that plaintiffs' lawsuit, which alleges that Netflix violated title III of the ADA by failing to provide closed captioning on the video programs offered through its streaming service, should not be dismissed because (1) the Federal Communication Commission does not have primary jurisdiction over such claims, and (2) plaintiffs have standing to sue under the ADA. (10/3/11)

National Board of Medical Examiners Settlement Agreement -- re: providing reasonable testing accommodations for professional licensing examinations required by the ADA for persons with disabilities  (2/22/11)

National Federation of the Blind et al and the United States of America v. HRB Digital LLC and HRB Tax Group, Inc. Consent Decree -- re: compliance with Web Content Accessibility Guidelines (WCAG) 2.0 AA for tax company's website and mobile applications (3/6/14)

National Federation of the Blind v. HRB Digital LLC and HRB Tax Group, Inc.

National Federation of the Blind v. HRB Digital LLC and HRB Tax Group, Inc. Motion to Intervene | Memorandum in Support of Motion of the United States to Intervene | National Federation of the Blind et al and the United States of America v. HRB Digital LLC and HRB Tax Group, Inc. Consent Decree -- re: intervention regarding discrimination against individuals with disabilities in the full and equal enjoyment of the goods and services of HRB Digital LLC and HRB Tax Group, Inc. provided through www.hrblock.com (11/25/13)

Complaint (12/11/13)

National Federation of the Blind of California v. Uber Technologies, Inc.

Statement of Interest of the United States of America | PDF
The Statement of Interest was filed to clarify the scope of Title III as applied to private entities primarily engaged in providing specified public transportation services, including entities that operate a demand responsive system. (12/23/14)

National Museum of Crime and Punishment Settlement Agreement -- re: improving access for individuals with disabilities to a museum's building and its exhibitions, public programs, and website (1/13/15)

The Natural Epicurean Academy of Culinary Arts Settlement Agreement -- re: effective communication for individuals with disabilities who seek to participate in the Academy’s services, such as its professional chef training program (6/24/16)

United States v. NCL (Bahamas) Ltd. and NCL America, LLC Consent Decree -- re: auxiliary aids and services for guests who are deaf or hard of hearing on cruises and accessible bus transportation for travel between the airport, cruise ship, and hotel, and on shore excursions Consent Decree HTML (11/18/10)

United States v. Nederlander Organization Consent Decree -- re: comprehensive barrier removal in nine theaters in New York City (1/28/14)

Complaint (1/17/14)

United States v. New Century Travel, Inc. Consent Decree -- re: provision of accessible transportation on wheelchair equipped over-the-road buses, including the opportunity to book and receive timely confirmation of reservations  (7/7/08)

New England Orthopedic Surgeons – Resolution of an allegation that a medical provider in Springfield, Massachusetts, refused to perform a total joint replacement surgery on a patient because she was prescribed buprenorphine, a medication used to treat Opioid Use Disorder. The agreement includes maintaining a log that documents each patient or prospective patient receiving full-joint replacement surgeries, when the patient is on medication used to treat OUD and is denied any form of care; revising polices to be consistent with the agreement; training staff; submission of a draft non-discrimination policy and once approved, then posting the policy on the website and in the reception area; notice to the Department of any written or oral complaint alleging failure to provide total joint replacement on the basis of OUD treatments; and $30,000 to the United States to establish a settlement fund. (5/20/2021)

New Haven Center for Performing Arts, Inc. Settlement Agreement -- re: physical accessibility of the College Street Music Hall, including entrances, lobby, restroom facilities, auditorium, and accessible routes (4/12/19)

New London County 4-H Foundation Settlement Agreement– Resolution of an allegation that a summer camp located in New London, Connecticut, refused to train any members of its staff on the use and application of glucagon and denied a child with diabetes admission to the camp without conducting an individualized assessment. The agreement includes implementation of an individualized assessment for considering reasonable modification requests; adoption of a non-discrimination policy; notice to the community of the non-discrimination policy; allowing a layperson to assist in routine diabetes care tasks, when a parent or the child’s physician deem it appropriate; submission of draft policies regarding the camp’s obligation under Title III to the Department for review; training staff; submission of a yearly report to the Department for review; and $2,000 in compensatory damages to the complainant, on behalf of the complainant’s child. (2/8/2021)

Newseum, Inc. Settlement Agreeement -- re: improving access for individuals with disabilities to a museum’s building and its exhibitions, programs, and website (12/6/13)

NextGen Childcare Center, LLC Settlement Agreement– Resolution of an allegation that a childcare facility in Stallings, North Carolina, failed to provide toileting assistance to a child with a disability without providing any reasonable modification to its policy, instead the facility provided the parent with three options: place the child in a younger class with children that are not toilet trained, toilet train the child within approximately two weeks, or remove him from the school. The agreement includes adoption of a disability non-discrimination policy; publication of the disability non-discrimination policy in the school’s handbooks; modification of policies to include a process for considering reasonable modifications on the basis of disability; training staff; and submission of training materials and written policies to the Department for review and annual reports to the Department. (10/5/2020)

Nick's Travel & Tours Letter of Resolution -- re: requirement that an over-the-road bus company file required annual reports with the Federal Motor Carrier Safety Administration (11/10/11)

Night and Day Dental Settlement Agreement-- Resolves complaint that the respondent discriminated against a woman with HIV who was seeking routine dental care when it refused to accept her as a new patient because of her HIV status, and by requiring certain bloodwork results from patients with HIV before deciding whether to provide dental care. The settlement agreement requires the respondent to pay $30,000 to the victim of the discrimination, train staff on the ADA, develop and use a non-discrimination policy, and file periodic reports with the Department on implementation of the agreement. (6/17/21)

Nobel Learning Communities d/b/a Chesterbrook Academy Settlement Agreement -- reasonable modifications of toileting policy by child care provider to ensure equal opportunities for children with disabilities (11/13/19)

Complaint -- re: failure to make reasonable modifications to policies, practices, or procedures to ensure that children with disabilities, including Down syndrome, have full and equal opportunity to participate in and benefit from a day care center's programs (1/18/17)

U.S. Memorandum in Opposition to Defendant's Motion for a Stay and Partial Dismissal (Word) | (PDF) (5/1/17)

Nobel Learning Communities, Inc. Settlement Agreement -- re: ensuring nondiscrimination against children with autism and other disabilities by a large national network of private preschools, elementary schools, and secondary schools (1/14/11)

Nobu Associates, L.P. -- re: removal of architectural barriers and modification of policies, practices, and procedures in a restaurant (9/11/13)

North Canaan Elementary School Settlement Agreement -- re: remedying physical access to school playground facilities (11/1/17)

North Dakota State Union Settlement Agreement – Resolution of an allegation that the Sanford Health Athletic Complex in Fargo, North Dakota has alteration violations, including parking, accessible routes, signage toilet rooms, and adequate wheelchair spaces and companion seating in the assembly area.  The agreement includes remedying the physical access violations.  (1/27/2020)

North Florida OB/GYN Associates, P.A. Settlement Agreement -- re: gynecologist’s denial of tubal ligation to female patient because of her HIV status in violation of Title III of the ADA (1/7/16)

North Ft. Mitchell Dentistry Settlement Agreement – Resolution of an allegation that a dentistry practice in Fort Mitchell, Kentucky, did not have accessible parking spaces nor an accessible entrance, which created architectural barriers to access for an individual in a wheelchair. The agreement includes installation of a wheelchair lift at the rear entrance of the dentistry practice; creation of a van accessible parking space and access aisle; and submission of a narrative report to the Department that identifies modifications made to comply with the ADA. (4/20/2021)

Northland Germantown Falls LLC Settlement Agreement -- re: removal of architectural barriers to provide access to the leasing office of an apartment complex (6/6/10)

Norwich YMCA Settlement Agreement -- re: YMCA denied membership to a man with developmental disabilities because he resided at a facility for persons with intellectual and developmental disabilities (12/21/16)

NPC International, Inc. Settlement Agreement -- re: improving access at existing, altered and newly constructed Pizza Hut restaurants (3/27/06)

OC Kids Infant and Preschool Settlement Agreement -- re: reasonable modification of policies, practices, and procedures to enable a child with severe food allergy to attend school (9/21/17)

O.C. Medical Aesthetics, Inc. d/b/a South Coast MedSpa Settlement Agreement – Resolution of an allegation that a California provider of cosmetic medical procedures refused to provide laser hair removal services to a customer with HIV, including adoption of a non-discrimination policy, training of staff, review by the Department of any relevant policies or procedures, annual reports to the Department, written notification to the Department of future complaints, $12,000 in compensatory damages for the individual, and $6,000 as a civil penalty.  (1/28/2020)

Ocean Palms Beach Resort Settlement Agreement -- re: removal of architectural barriers to ensure an equal opportunity to enjoy accommodations (7/7/09)

Omaha Performing Arts Society Settlement Agreement -- re: the Orpheum Theater agreement requiring dispersed wheelchair and companion seating at a choice of admission prices and seating locations and modified ticketing policies providing equal access in altered theater (7/14/16)

Omni Hotels Management Corporation Settlement Agreement -- re: barrier removal at a hotel, including designated accessible guest rooms and toilet rooms (1/5/16)

Opticare Vision Centers Settlement Agreement – Resolution of an allegation that a health care provider located in Newport, Connecticut, failed to make the examination rooms readily accessible and usable by individuals with disabilities. The agreement includes physical access alterations and submission of a narrative report to the Department for review. (8/26/2020)

OPUS 465 and TRESCA Settlement Agreement -- re: removal of architectural barriers and modification of policies, practices and procedures to provide access to a restaurant, including dining and bar areas, toilet rooms, and entrance (2/25/15)

Orange Leaf Frozen Yogurt Restaurant Settlement Agreement -- re: voluntary compliance agreement requiring removal of architectural barriers in Cedar Falls, IA restaurant (1/23/17)

Overlake Medical Center Settlement Agreement -- re: re: provision of auxiliary aids and services, including sign language interpreters, to patients and companions who are deaf to ensure effective communication in a hospital (1/23/2017)

Ozark Entertainment, Inc (Mickey Gilley's Theatre and Mickey's Texas Café), Branson, MO, Settlement Agreement -- re: new construction and alterations at a live performance theatre, and barrier removal at a restaurant (8/30/07)

Pace University Letter of Resolution -- re: accessibility of electronic book readers to individuals with vision disabilities (1/13/10)

Pacific Gateway, LTD., and Marriott International, Inc. Settlement Agreement – re: failure to provide accessible hotel rooms with two double beds, failure to make reasonable modifications of policies to accommodate person with a disability, and removal of architectural barriers to provide access to guest rooms and common elements (7/6/11)

United States v. Pain Management Care, P.C. Consent Decree -- re: denial of medical treatment by pain management doctor because the patient has HIV (4/7/16)

Complaint (4/7/16)

The Palace of Auburn Hills Settlement Agreement -- re: barrier removal and modification of ticketing policies at an arena (8/23/13)

Palm Springs Art Museum Settlement Agreement -- re: access to exhibitions, public programs, and other offerings to deaf or hard-of-hearing individuals (3/22/18)

Paradise Realty Corporation and Da Vinci Hotel Corporation Settlement Agreement -- re: removal of architectural and communication barriers to provide access to guest rooms and common elements (11/14/06)

Paragon School of Artistic Gymnastics Settlement Agreement – Resolution of an allegation that a gymnasium in Norwood, New Jersey, refused to provide a reasonable modification to an individual with a disability who wanted to host a birthday party at the gymnasium. The agreement includes modification of policies necessary to afford children with disabilities the opportunity to participate in the facilities and services of the gymnasium; adoption of a reasonable accommodation policy and notice to the community of the policy; revision of its current part registration form that uniformly requires all children with disabilities to have a “shadow” regardless of the nature or extent of their disabilities; implementation of a process for an individual with a disability, his/her parents, or his/her guardians to request reasonable accommodations; implementation of an individualized assessment for considering reasonable accommodation requests; annual reports to the Department; $3,000 in compensatory damages for the child with a disability, $2,000 in compensatory damages for the parents of the child with a disability; and $1,000 as a civil penalty.  (10/11/2019)

Parco, Ltd. (Wendy’s restaurants, Cedar Rapids, IA) Settlement Agreement -- re: removal of architectural barriers in restaurants built before and after the ADA went into effect (8/20/09)

Park Central Hotel, New York, NY, Settlement Agreement -- re: removal of architectural and communication barriers to provide access to guest rooms and common elements (10/17/08)

Park School Settlement Agreement -- re: modifying policies and procedures for admissions and reasonable accommodations to ensure the school does not discriminate against applicants or students with disabilities (9/14/17)

Parlor City Ice Cream Settlement Agreement -- re: voluntary compliance agreement requiring removal of architectural barriers in Marion, IA restaurant (3/28/17)

Pawn Shop Settlement Agreement -- re: reasonable modification of policies, practices and procedures to ensure equal access to a pawn shop and tax service for individuals with disabilities, including veterans, who use service animals (7/24/18)

Peapod, LLC Settlement Agreement -- re: improving access for individuals with disabilities to an online grocery shopping and delivery service’s website and mobile applications (11/17/14)

Pearl Periodontics Colorado – Resolution of an allegation that a medical provider in Colorado, failed to provide appropriate auxiliary aids and services for dental and periodontal appointments to a deaf individual whose primary means of communication is sign language. The agreement includes provision of auxiliary aids and services free of charge; adoption of a model assessment of communication needs of patients and companions; adoption of an effective communication policy; training staff; providing an annual report to the Department for review; $3,314 in compensatory damages to the individual; and $2,000 in a civil penalty to the United States. (2/10/2021)

Peroutka and Peroutka, P.A. Settlement Agreement -- re: modification of policies, practices and procedures and provision of auxiliary aids and services to persons who are deaf to ensure effective communication at a law firm collection agency (1/3/13)

Peter Pan Bus Lines Settlement Agreement -- re: large motorcoach company’s obligations to train personnel regarding accessibility obligations, including not requiring advance notice for passengers using wheelchairs, requirement to conduct regular and frequent maintenance checks of wheelchair lifts, and proper securement of wheelchairs (8/2/17)

Philadelphia Freedom Valley YMCA – Rocky Run Branch Settlement Agreement -- re: YMCA denied a child an equal opportunity to participate in an after-school program and a summer day camp program because of her type 1 diabetes (5/19/16)

Phoenician Golf and Resort Settlement Agreement -- re: architectural barriers at a luxury resort, including with regard to its guest rooms, lobby ramps, table seating, restrooms, shops, conference rooms, golf club amenities, tennis club, and parking (11/21/13)

Phoenix International Raceway – re: accessibility of grandstand seating, toilet rooms, accessible route and parking at an arena (6/10/13)

United States v. Pikes Peak Wrestling League Consent Decree – re: wrestling league's failure to modify its policies, practices or procedures to allow a child who has dwarfism to “play down” one age division at a state wrestling championship so that he could compete with wrestlers closer to his weight and size (10/29/15)

Pikes Peak Wrestling League Complaint (10/29/15)

Pine Hills Kiddie Garden ("Pine Hills"), Fort Wayne IN, Settlement Agreement -- re: provision of equal opportunity for children with diabetes to participate in programs, services, or activities of a child care center (10/19/09)

The Place of Antiques Settlement Agreement -- re: equal access for individuals with disabilities, including veterans, who use service dogs (10/11/18)

Pony Baseball, Inc. Settlement Agreement -- re: reasonable modifications and auxiliary aids for participants in youth sports league (8/17/06)

Prime N Wine Settlement Agreement -- re: voluntary compliance agreement requiring removal of architectural barriers (11/20/17)

Princeton University Agreement -- re: reasonable modification policies, practices, and procedures relating to students with mental health disabilities, including requests for reasonable accommodations, withdrawals and leaves of absence (12/19/16)

Princeton University Letter of Resolution -- re: accessibility of electronic book readers to individuals with vision disabilities (3/29/10)

Professional Publications, Inc. Settlement Agreement -- re:  ensuring that this company, which provides on-line courses to prepare students for various licensure examinations, including professional engineering, architectural and designing examinations, will furnish appropriate auxiliary aids and services in the future (4/25/19)

Progressive Casualty Insurance Company Settlement Agreement – Resolution of an allegation that an insurance agency in Connecticut failed to provide account information in an accessible format to individuals who are blind or have low vision.  The agreement includes adoption of an auxiliary aids and services policy; posting a notice of the policy to the community; training staff; annual report to the Department describing all actions relating to compliance and noncompliance with the Agreement, including providing copies of policies and trainings, photographs of notices posted, any requests by customers for auxiliary aids or services, and a description of how those requests were addressed; and $1,000 in compensatory damages for the individual.  (1/16/2020)

ProHealth Care, Inc. Settlement Agreement – Resolution of an allegation that a hospital in Oconomowoc, Wisconsin, owned and operated by ProHealth, failed to provide auxiliary aids and services, including a qualified sign language interpreter, to ensure effective communication to two individuals who are deaf. The agreement includes revision of its effective communication policy to ensure consistency with ADA’s requirements, updating orientation and training materials to reflect the content of the revised effective communication policy, maintain attendance log for trainings, written notice to employees of the revised effective communication policy, $15,000 to Complainant 1 for compensatory damages, and $5,000 to Complainant 2 for compensatory damages. (4/22/2019)

ProHealth Physicians Settlement Agreement – Resolution of an allegation that a medical office leased by a physician group in West Hartford, Connecticut, failed to alter its facilities to be readily accessible to and usable by individuals with disabilities to the maximum extent feasible, including the medical practice’s waiting rooms, exam rooms, entrances, accessible routes, signage, and toilet rooms.  The agreement includes physical access alterations and semi-annual reports to the Department.  (5/7/2018)

ProMedica Health System Settlement Agreement -- re: provision of appropriate auxiliary aids and services, including qualified sign language interpreters, to persons who are deaf or hard of hearing to ensure effective communication (6/14/19)

Promedica Toledo Hospital Settlement Agreement -- re: provision of auxiliary aids and services to ensure effective communication for patient at a hospital (12/23/15)

Providence Holy Cross Hospital Settlement Agreement– Resolution of an allegation that a hospital located in Mission Hills, California, failed to provide effective communication to a patient who is deaf, and instead relied on his adult children to interpret for him over the course of several consecutive days and for important procedures including surgery. The agreement includes providing interpreters in a timely manner; providing a communication assessment form to the patient or companion who is deaf or hard of hearing at the time an appointment is scheduled or upon arrival to the hospital; recording the need for auxiliary aids and services on the medical record and taking appropriate steps to ensure the appropriate staff are aware of the need for effective communication; designation of an ADA Coordinator; creation of a complaint resolution mechanism for the investigation of disputes regarding effective communication; notice to patients and companions of the effective communication policy on both the website, the patient handbook, and the signage around the hospital; documentation of all requests for interpreters; training staff; $75,000 in compensatory damages for the complainant; $12,500 in compensatory damages for the complainant’s daughter; and $12,500 in compensatory damages for the complainant’s son. (8/28/2020)

Push My Swing, Inc., Camden, SC, Settlement Agreement -- re: admission of a child with a mobility disability to a day care center (9/14/08)

United States v. QuikTrip Corporation Consent Decree -- re: ensuring accessibility of hundreds of gas stations, convenience stores, truck stops, and travel centers; fueling and other types of assistance; independent licensed architect certification; website accessibility; compensatory damages fund for aggrieved individuals (7/15/10)

QuikTrip Corporation Complaint (7/15/10)

Quinnipiac University Settlement Agreement -- re: re: failure to consider modifications to university’s mandatory leave policy to allow student with depression to complete coursework while living off campus (12/19/14)

Rainbow River Child Development Center Settlement Agreement -- re: diabetes care management in a child care center (8/3/10)

Rainforest Café -- re: alterations violations at a restaurant, including toilet rooms and sales counter (1/26/15)

Ralph's Coach, Inc. Settlement Agreement -- re: accessible service and operations of an over-the-road bus company to ensure that persons with disabilities have available to them accessible transportation and services from trained employees and contractors (12/30/11)

Raynor Country Day School Settlement Agreement-- re: denied admission to a summer camp for two individuals as a result of their diabetes (7/1/08)

Ready to Work, LLC Settlement Agreement -- On March 17, 2022, the United States executed a settlement agreement with Ready to Work, a not-for-profit residential, work, and social services program for individuals who are homeless.  The agreement resolves a complaint under Title III of the Americans with Disabilities Act (ADA) that Ready to Work discriminated against an individual with opioid use disorder (OUD) by denying her admission to its residential, work, and social services program because she uses a prescribed medication to treat her OUD.  The agreement requires Ready to Work to adopt non-discrimination policies, train staff on its non-discrimination obligations, and report on compliance. Ready to Work will also pay $7,500 in damages to the complainant. (3/17/22)

Redhika Corp. (Country Inn and Suites, Fort Wayne, IN) Settlement Agreement-- re: reasonable modification of policies, procedures and practices to permit use of service animals in a hotel (4/2/07)

The Red River Valley Fair Association Settlement Agreement – Resolution of an allegation that an operator of a fairground in West Fargo, North Dakota, failed to modify its policy prohibiting outside food and drink as necessary to afford a child with diabetes the full and equal opportunity to enjoy the goods, services, facilities, privileges, advantages, and accommodations of the fairground. The Agreement includes modification of policies to allow individuals with disabilities to obtain an exception to the fairground’s general prohibition against outside food and drink, notice to staff of policy changes, and training staff. (10/28/2019)

Reed College Letter of Resolution -- re: accessibility of electronic book readers to individuals with vision disabilities (1/13/10)

United States v. Renaissance Mobile Battle House Hotel and Spa Consent Decree -- re: architectural barriers at an extensively renovated historic hotel in Mobile, AL, including at its entrance areas, accessible routes, spas, swimming pool, and other common use areas as well as its guest rooms (10/14/14)

Renaissance Mobile Battle House Hotel and Spa Complaint (10/14/14)

Resorts Casino Hotel -- re: alterations violations and barrier removal at a hotel and casino, including parking, designated accessible guest rooms, and toilet rooms (posted 11/25/14)

RHM-88, LLC and M&C Hotel Interests, Inc. (Millennium Hotel New York, United Nations) Settlement Agreement -- re: removal of architectural and communication barriers to provide access to guest rooms and common elements (6/8/12)

Rider University Settlement Agreement -- re: re: reasonable modifications at a private university for students with disabilities on the basis of food allergies (2/21/19)

Ridgewood Preparatory School, Incorporated Settlement Agreement -- re: private school allegedly refused to enroll a child with spina bifida in its prekindergarten and kindergarten programs, refused to provide reasonable modifications, failed to remove architectural barriers in existing facilities, and failed to construct new facilities so that they are accessible. (7/30/20)

Rite Aid Corporation Settlement Agreement -– Web access settlement agreement to ensure that people with disabilities (including those who use screen readers and those who have difficulty using a mouse) can privately and independently get information about COVID-19 vaccinations and book their vaccination appointments online. (11/1/21)

Rite Aid of Michigan, Inc. Settlement Agreement -- re: pharmacist’s denial of flu shot to customer because of his HIV status. (2/4/14)

Ritz Carlton, Inc. Settlement Agreement -- re: architectural barriers at a hotel and resort, including with regard to its guest rooms, accessible routes, ramps, restrooms, spa, restaurants, pool lifts, and parking (12/1/15)

Riverside Medical Clinic Settlement Agreement -- Resolution of an allegation that a medical provider in Riverside County, California, failed to provide effective communication to a patient who is deaf, specifically by repeatedly declining to provide the patient auxiliary aids and services other than video remote interpreting (VRI) services even though the medical provider’s VRI failed to work, and required the patient to provide her own interpreter appointments. The agreement includes the designation of an ADA coordinator, written notice to employees and public of the effective communication policy, training staff, maintenance of a complaint log, maintenance of an attendance log for trainings, submission of yearly report to the Department, $5,000 to Complainant for compensatory damages, and $1,000 as a civil penalty. (6/3/2020)

Riverview 8 Cinemas Settlement Agreement – Resolution of an allegation that a movie theater in Southbury, Connecticut, failed to design and construct the facility to be readily accessible to and usable by individuals with disabilities, including the facility’s parking, exits, accessible routes, dining areas, seating, signage, and toilet rooms. The agreement includes physical access alterations, providing a minimum of seven hearing aid compatible receivers, providing signage, and bi-yearly reports to the Department. (11/22/2019)

Roberts Riverwalk Hotel Settlement Agreement -- re: removal of architectural barriers at a hotel (8/26/19)

United States v. Robin Singh Educational Services,Inc., d/b/a Testmasters Consent Decree -- re: consent order to ensure effective communication, including with interpreters, for students of prep course for LSAT and other exams (6/21/06)

Roger Williams Medical Center Settlement Agreement -- re: furnishing appropriate auxiliary aids and services including interpreters for deaf patients, family members, and companions at a hospital (5/24/07)

Rolling Hills Dentistry and 53 North Street, LLC Settlement Agreement– Resolution of an allegation that a dental office in Danbury, Connecticut, lacked an accessible patient toilet room and a further allegation that the facility in which the dental office is located lacked an accessible entrance.  The agreement includes physical access alterations and review by the Department of bi-yearly reports. (4/28/2020)

United States v. Rosa Mexicana Consent Decree- re: consent decree requiring removal of architectural barriers in multiple New York City locations of a restaurant chain (2/12/13)

Rosita's Luxury Tours, Inc. Letter of Resolution -- re: requirement that an over-the-road bus company file required annual reports with the Federal Motor Carrier Safety Administration (11/10/11)

Royal American Tours Letter of Resolution -- re: requirement that an over-the-road bus company file required annual reports with the Federal Motor Carrier Safety Administration (11/10/11)

Ruffing Montessori School U.S. Motion to Intervene -- re:  intervention regarding disenrollment of child diagnosed with autism spectrum disorder in violation of Title III the ADA (3/2/16)

Sachem Central School District Statement of Interest | PDF -- re: violating Title II of the ADA by refusing to allow a child’s service animal to accompany the child at school or school-related functions (12/23/15)

Saint Joseph Hospital and SCL Health Letter of Resolution -- re: access to healthcare and healthcare facilities for individuals with disabilities who use service dogs, including veterans with PTSD (7/31/18)

Sakura Japanese Steak House and Sushi Bar Agreement -- re: voluntary compliance agreement requiring removal of architectural barriers in Cedar Falls, IA restaurant (10/31/16)

Save the Bay Settlement Agreement -- Resolution of an allegation that a summer camp denied a child the opportunity to participate in the program on the basis of his Type I Diabetes and denied the Complainant equal access to programs that are offered to parents of children without disabilities.  The agreement includes modification of policies necessary to afford its summer camp services and facilities to people with disabilities; implementation of a process to evaluate and institute reasonable modification requests; adoption of a non-discrimination policy; notice to parents, guardians, and the community of the non-discrimination policy; training of staff; report to the Department documenting its compliance with the agreement; and $2,500 in compensatory damages.  (3/19/2020)

Scheels All Sports, Inc. Settlement Agreement – Resolution of an allegation that a sporting goods store in Overland Park, Kansas, refused to allow an individual with Down Syndrome to ride on the store’s Ferris wheel without an adult because of an existing policy and practice to require guests with disabilities to ride with an adult companion. The agreement includes policy changes; revision of the existing Ferris Wheel Policy as it relates to individuals with disabilities; training staff; submission of a copy of the attendance log for the training and an annual report to the Department for review; and $1000 in compensatory damages to the complainant. (6/3/2021)

Seasons of Coeur d’Alene Restaurant Voluntary Compliance Agreement -- re: voluntary compliance agreement requiring removal of architectural barriers in Coeur d’Alene, ID restaurant (6/8/17)

Selma Medical Associates, Inc. Settlement Agreement -- re: eliminating discriminatory barriers to treatment on the basis of disability for individuals with opioid use disorder (OUD) (1/31/19)

Bhupinder S. Mangat, M.D. and Seminole Neurology Associates, P.A. Settlement Agreement -- re: provision of auxiliary aids and services to ensure effective communication for patients at the professional office of a healthcare provider (12/1/17)

Shanghai Cottage at Fairhope, Inc. Settlement Agreement -- re: modification of policies, practices, and procedures to permit the use of a service animal by an individual with a disability in a restaurant (3/7/12)

Sheraton Atlantic City Hotel and Convention Center Settlement Agreement -- re: new construction violations at a hotel and convention center, including parking, designated accessible guest rooms, restaurants and bars, and spa (10/17/14)

Sheraton Grand Sacramento Hotel Settlement Agreement -- re: reasonable modification of policies, practices and procedures to permit full and equal access to hotel facilities by disabled guests who use service animals and not subjecting guests with service animals to the hotel’s “pet policy” (7/14/10)

Sherwood 48 Assoc. and Renaissance Hotel Mgmt. Co., LLC (Millennium Broadway Hotel) Settlement Agreement -- re: removal of architectural and communication barriers to provide access to guest rooms and common elements (4/8/11)

Shoney's LLC Settlement Agreement-- re: admitting individuals who use service animals into a restaurant  (12/12/06)

Shopsmith, Dayton, OH, Settlement Agreement -- re: ensure effective communication with customers who are deaf or hard of hearing including provision of appropriate auxiliary aids and services, including qualified interpreters, for live presentations (12/1/08)

SLO Safe Ride Settlement Agreement-- re:  accessibility obligations of a private demand responsive transportation service in San Luis Obispo, California (11/30/18)

South Carolina Department of Corrections Settlement Agreement -- re: equal access to programs and services, and to ensure effective communication and auxiliary aids and services to inmates with hearing disabilities in South Carolina Department of Corrections’ prison facilities (3/29/18)

South Florida Baptist Hospital Settlement Agreement -- re: furnishing appropriate auxiliary aids and services where necessary to ensure effective communication at a hospital (5/5/06)

Southern California Permanente Medical Group and Kaiser Foundation Hospitals -- Resolution of an allegation that a healthcare provider in Los Angeles, California, failed to provide auxiliary aids and services, including a qualified sign language interpreter, to ensure effective communication with an individual who is deaf. The agreement includes modification of policies to meet the communication needs of patients and companions; designation of one or more Diversity Coordinator/s, who shall provide appropriate assistance regarding immediate access to appropriate auxiliary aids and services necessary for effective communication, including qualified interpreters; training of staff; maintaining an auxiliary aid and service log; implementation of a grievance resolution mechanism for the investigation of complaints regarding effective communication; development and continuance of contracts with at least one interpreter agency that can provide qualified on-site interpretation services and data collection on interpreter response time; notice to the community of the healthcare provider’s policy to provide auxiliary aids and services; annual reports to the Department; written notification to the Department of future complaints; $17,000 in compensatory damages for the individual; and $3,250 as a civil penalty. (2/7/2020)

Southern Illinois University Settlement Agreement -- re: university's failure to reasonably modify its policies in order to accommodate a student with chronic fatigue syndrome (8/12/15)

Southern New Hampshire Medical Center Settlement Agreement -- re: provision of appropriate auxiliary aids and services, including qualified sign language interpreters, for deaf and hard of hearing patients and companions where necessary to ensure effective communication at a hospital (7/15/10)

Spirit Tours, Inc. Letter of Resolution -- re: requirement that an over-the-road bus company file required annual reports with the Federal Motor Carrier Safety Administration (11/10/11)

Spotsylvania Regional Medical Center Settlement Agreement -- re: provision of auxiliary aids and services, including sign language interpreters, to persons who are deaf or hard of hearing to ensure effective communication at a hospital (12/1/17)

Srinivas Mukkamala, M.D., P.L.C. -- re: provision of auxiliary aids and services to ensure effective communication for patients at the professional office of a healthcare provider (7/14/15)

Scott Johnson v. Starbucks Corporation Statement of Interest (Word) | PDF -- re: responding to the Court's invitation to file an amicus brief and clarifying that Section 904.4.1 of the 2010 ADA Standards for Accessible Design does not require public accommodations to provide "clear" space on sales and services counters (2/25/19)

Sterling Urgent Care Clinic Settlement Agreement -- re: provisions to ensure effective communication to patients and companions who are deaf or hard of hearing (10/16/17)

St. Francis Hospital and Medical Center Resolution Agreement -- re: the HHS Office for Civil Rights and the US Attorney’s Office for the District of Connecticut provision of auxiliary aids and services to ensure effective communication for deaf and hard of hearing patients at St. Francis Hospital and Medical Center patients at St. Francis Hospital and Medical Center (2/13/15)

St. Joseph Hospital of Nashua, NH, and SJ Physician Services, Inc. Settlement Agreement -- re: agreement requires hospital and related off site medical practices to ensure effective communication, including through the provision of qualified sign language interpreters, with deaf and hard of hearing persons (9/10/10)

St. Mary’s Duluth Clinic Health System Settlement Agreement -- re: furnishing appropriate auxiliary aids and services including interpreters for deaf patients and companions at a hospital (7/3/08)

United States v. Starline Tours of Hollywood, Inc. Consent Decree-- re: accessible service and operations of a tour bus company to ensure that persons with disabilities have available to them accessible transportation and services from trained employees (7/26/12)

Starline Tours of Hollywood, Inc. Complaint (7/16/12)

Stop & Shop Supermarket Company LCC Settlement Agreement – re: in-accessible store check-out aisles and failure to keep at least one staffed accessible check-out aisle open during store hours at some stores (10/15/18)

Subway of Cazenovia, LLC Settlement Agreement -- re: architectural accessibility of neighborhood businesses for persons with mobility impairments (9/30/14)

Sunstone 42nd Street, LLC Settlement Agreement -- re: removal of architectural and communication barriers to provide access to guest rooms and common elements (12/14/06)

Super 8 Hotel Settlement Agreement – Resolution of an allegation that a hotel in Lisbon, North Dakota, refused to provide lodging to an individual with a disability using a service animal.  The agreement includes adoption of a service animal policy, posting of a notice of the policy, training of staff, written notification to the Department of future complaints, and $1,000 in compensatory damages for the individual.  (1/27/2020)

SuperShuttle International, Inc. -- re: failure to permit the use of a service animal by an individual with a disability on a shared ride and requiring a person with a service animal to pay a surcharge (6/5/13)

Swarthmore College Settlement Agreement -- re: removing physical barriers to access, requirements for alterations, and modifying policies and practices to continue to ensure that classes, programs, and services are accessible (11/19/07)

Swedish Edmonds Hospital Settlement Agreement -- re: provision of auxiliary aids and services, including sign language interpreters, to persons who are deaf or hard of hearing to ensure effective communication at a hospital (10/10/14)

Swedish Medical Center First Hill Hospital Settlement Agreement– Resolution of three allegations that a hospital located in Seattle, Washington, failed to provide effective communication, including sign language or tactile interpreters during medical appointments or care, surgical consultations, surgery, and/or pre- and post-operative surgical portions of the patient ’s medical care. The agreement includes providing interpreters in a timely manner; providing a communication assessment form to the patient or companion who is deaf, hard of hearing, or deaf-blind at the time an appointment is scheduled or upon arrival to the hospital; recording the need for auxiliary aids and services in a log and taking appropriate steps to ensure the appropriate staff are aware of the need for effective communication; designation of an ADA Communication Services Designee; creation of a complaint resolution mechanism for the investigation of disputes regarding effective communication; notice to patients and companions of the effective communication policy on both the website, the patient rights publication, intranet, and the signage around the hospital; documentation of all requests for interpreters; training staff; submission of bi-yearly compliance reports to the Department for review; $50,000 in compensatory damages for the first complainant; $10,000 in compensatory damages for the first complainant’s companion; $15,000 in compensatory damages for the second complainant; $15,000 in compensatory damages for the third complainant; and $50,000 in civil penalty to the United States. (11/25/2020)

Sylvan Learning Centers, L.L.C. Settlement Agreement -- re: provision of appropriate auxiliary aids and services, including sign language interpreters, where necessary to ensure effective communication (9/27/07)

Tawsty Flower Bed and Breakfast Settlement Agreement – Resolution of an allegation that a bed and breakfast in Lewisburg, Pennsylvania, refused to allow an individual with a disability to book a room with her service animal.  The agreement includes adoption of a service animal policy, posting a notice of the policy, training staff, $100 in compensatory damages for the individual, and $200 as a civil penalty.  (9/10/2019)

Taxi Operated by [redacted] Settlement Agreement - re:  failure to provide taxi services to a person with vision impairments accompanied by a service animal (5/15/14)

Teachers Test Prep, Inc. Settlement Agreement -- re: failure to make online courses accessible to individuals who are deaf or hard of hearing in violation of title III of the ADA (6/27/18)

Thomas Jefferson University Hospitals, Inc. Settlement Agreement -- re: imaging facilities to ensure equal access to services whether by appointment or walk in (4/18/19)

Ticketmaster Settlement Agreement-- re: access to accessible seats, companion seats, and accessible ticketing policies (1/3/06) 

Time to Rise, Inc. Settlement Agreement -- re: reasonable modifications for participants with diabetes at a summer camp program. (11/9/18)

Times Square Hotel Owner, LLC and Times Square Operating Lessee, LLC (Doubletree Guest Suites Times Square) Settlement Agreement -- re: removal of architectural and communication barriers to provide access to guest rooms and common elements (10/12/07)

Toddlers 'N Tots Settlement Agreement re: making reasonable modifications to policies, practices, or procedures, including administration of Diastat, to ensure that a child with epilepsy has full and equal opportunity to participate in a daycare center's programs. (8/16/12)

Tornado Bus Company, Dallas, TX, Settlement Agreement | Press Release -- re: regarding failure to purchase accessible vehicles, meet requirements that 50 percent of a private carrier’s fleet be accessible, train employees on interacting with disabled passengers, and establish a wheelchair lift maintenance program (9/27/10)

Total Lifetime Care Health and Fitness Center Settlement Agreement --  re:  reasonable modification of policy in order to accommodate a fitness center member with a disability and allow a non-member to accompany her during her workout (5/3/12)

United States v. Town Sports International, Inc. Consent Decree-- re: provision of reasonable modifications in policies, practices, and procedures when necessary to ensure safe participation in program for campers with diabetes (3/30/06)

Tramcon, Inc., D/B/A St. Thomas Skyride and Paradise Point Settlement Agreement -- re: new construction and barrier removal of tramway and associated mall and entertainment facilities (4/27/11)

Transportes Rivas, Inc. Settlement Agreement -- re: accessible service and operations of an over-the-road bus company to ensure that persons with disabilities have available to them accessible transportation and services from trained employees and contractors (12/6/11)

Travel Inn Settlement Agreement -- re: hotel service animal policy (4/26/06)

Travelodge, Dalton, GA, Amended Settlement Agreement – re: reasonable modification of policies, procedures and practices to permit use of service animals by guests with disabilities in the motel (7/27/07)

Tropicana Atlantic City Corp. Settlement Agreement -- re: alterations violations and barrier removal at a hotel and casino, including parking, designated accessible guest rooms, and toilet rooms (12/23/14)

Trump Taj Majal Casino Hotel Settlement Agreement -- re: : alterations violations and barrier removal at a hotel and casino, including parking, buffet and toilet rooms (7/22/15)

Tufts Medical Center Settlement (TMC) Settlement Agreement  Resolves compliance review of physical and communication access to hospital facility.  The settlement agreement requires the respondent to remove barriers at public and common use areas, provide additional accessible patient rooms, and improve effective communication for individuals who are deaf or hard of hearing by adding new policies and procedures.  (2/28/20)

Twin Cities Avanti Stores, LLC, dba Oasis Markets Settlement Agreement -- re: removal of architectural barriers at convenience stores and gas stations (7/10/06)

United States v. Uber Technologies, Inc.: The complaint alleges that Uber violated the Americans with Disabilities Act (ADA) by charging “wait time” fees to passengers who, because of disability, take longer than two minutes to get in their Uber car. Passengers with disabilities may need additional time to enter a car for various reasons. A passenger may, for example, use a wheelchair or walker that needs to be broken down and stored in the car. Or a passenger who is blind may need additional time to safely walk from the pickup location to the car itself. The United States requests that Uber modify its policies, practices, and procedures, including its wait time fee policy, to comply with the ADA and its implementing regulation, provide ADA training to its employees, award monetary damages to harmed individuals, and pay a civil penalty. If you believe you have been a victim of disability discrimination by Uber because you, or someone you were traveling with, were charged wait time fees, please contact the Justice Department at 833-591-0425 (toll-free), 202-305-6786, or send an email to Uber.Fee@usdoj.gov

The United States opposed Uber’s motion to dismiss the Complaint, arguing that, contrary to Uber’s arguments, Uber is a covered transportation company under Title III of the ADA and that the United States’ Complaint plausibly alleges that Uber violates Title III of the ADA and its implementing regulations by charging discriminatory wait time fees to people with disabilities who, because of disability, need more than two minutes to board an Uber vehicle.

Complaint (11/10/21)

Opposition to Defendant’s Motion to Dismiss Complaint (2/4/22)

Udolf 631 Settlement Agreement – Resolution of an allegation that the owner of a professional office building in West Hartford, Connecticut, currently being used as a medical office building, failed to design and construct the building to be readily accessible to and usable by individuals with disabilities, including the facility’s parking, entrances, accessible routes, signage, and toilet rooms.  (5/14/2018)

United States v. Two Men and a Truck Consent Decree -- re: moving company’s refusal to complete move of customer with Hepatitis-C (1/28/16)

Complaint (1/28/16)

U.S. and Education Management Corporation, Pittsburgh, PA, Settlement Agreement-- re: making various educational campuses accessible to individuals with disabilities (7/23/08)

U.S. Rental Car Operating Subsidiaries of Enterprise Holdings, Inc. Settlement Agreement -- re: ensuring that persons with disabilities have access to rental cars with adaptive devices in a timely manner (10/7/14)

United States of America v. Corral of Westland, LLC d/b/a Golden Corral Restaurant, Kirit Patel and Shakuntla Patel Consent Decree - re: denying a family access to a restaurant because the family's children have a genetic skin disorder that is not contagious (7/31/13)

United States of America v. Corral of Westland, LLC d/b/a Golden Corral Restaurant, Kirit Patel and Shakuntla Patel Complaint (2/27/13)

United States v. Dr. Chibuike Anucha, MD, PC -- Alleged discrimination against an individual with HIV by OB/GYN doctor who refused to provide routine medical services.  The consent decree requires the doctor to pay $37,500 to the complainant and a $5,000 civil penalty, take (and provide his staff with) training on the ADA and the OB/GYN care of patients with HIV, implement a non-discrimination policy, and provide reports to the department.

Consent Decree (2/17/22)
Complaint (1/14/21)

United States v. Dr. Umaima Jamaluddin, MD -- Alleged discrimination against an individual with HIV by OB/GYN doctor who refused to provide routine medical services.  The consent decree requires the doctor to pay $37,500 to the complainant and a $5,000 civil penalty, take (and provide her staff with) training on the ADA and the OB/GYN care of patients with HIV, implement a non-discrimination policy, and provide reports to the department.

Consent Decree (2/17/22)
Complaint (1/14/21)

United States of America v. Inova Health System Consent Decree-- re: consent decree to provide appropriate auxiliary aids and services, including sign language interpreters, to persons who are deaf or hard of hearing at a hospital (3/30/11)

United States of America v. Towne Realty, Inc. and The Riverside Theater Foundation Consent Decree -- re: provision of wheelchair and companion seating and a ticketing policy that is advertised on the theater website (3/1/11)

United States v. Automated Petroleum & Energy Co. Inc. Settlement Agreement -- re: Title III settlement agreement--removal of architectural barriers in convenience stores/gas stations (3/23/06)

Union Parish Detention Center Settlement Agreement -- re: detainee with HIV held in isolated, segregated housing (3/22/18)

University of California at Berkeley Letter of Findings (Word) | PDF-- re: failure to make publically available online content accessible to individuals with hearing, vision or manual disabilities, in violation of title II of the ADA (8/30/16)

University of Chicago Settlement Agreement -- re: increasing access to people with physical disabilities (7/17/06)

University of Southern California Hotel Settlement Agreement– Resolution of allegation that a hotel in Los Angeles, California, failed to alter its facilities to be readily accessible to and usable by individuals with disabilities, to the maximum extent feasible, which led to an insufficient number of accessible guest rooms with mobility features, an inaccessible registration counter, and an online reservation system that does not comply with the ADA.  The agreement includes submission of architectural plans for the newly designed accessible guest rooms with mobility features to the Department; renovation of the newly designated accessible guest rooms; construction of a new, or alter existing, registration counter; updating the online reservation system to include accessible rooms as an option for booking, a description of the accessibility features of such rooms, and a description of the accessibility features of the hotel generally; and annual reports to the Department. (2/21/2020)

UPS Store #1217 Settlement Agreement – Resolution of an allegation that a UPS Store in Riverside, Connecticut, refused to provide service to an individual with a disability using a service animal.  The agreement includes adoption of a service animal policy, posting a notice of the policy, training of staff, written notification to the Department of future complaints, and $1,000 compensatory damages for the individual. (5/24/2018)

Utah College of Massage Therapy Settlement Agreement – re: provision of auxiliary aids and services at a massage therapy college (7/9/07)

Valley Hope AssociationSettlement Agreement -- re: drug rehab center protecting rights of individuals with HIV (10/6/17)

Julian Vargas and American Council of the Blind v. Quest Diagnostics Clinical Laboratories, Inc. et al. (C.D. Cal.) Statement of Interest -- On September 20, 2021, the Department filed a Statement of Interest clarifying that Title III of the Americans with Disabilities Act requires that public accommodations provide auxiliary aids and services so that individuals with disabilities can fully and equally enjoy all of their services.  Defendants provide healthcare and diagnostic testing services and require patients to use an electronic, self-service kiosk to check in, input personal information, choose where to wait, and perform other tasks.  No staff are allegedly present in the check-in area, so patients with vision impairments must ask strangers for assistance or bring companions.  The Statement of Interest explains that Title III prohibits public accommodations from treating individuals with disabilities differently because of the absence of auxiliary aids and services, including failing to provide effective communication with regards to services offered through visual and electronic means like the self-service kiosks.  Additionally, the Statement of Interest explains that the Title III regulation, 28 C.F.R. § 36.307 (which states that a public accommodation need not alter its inventory to include accessible or special goods), applies only to the goods and inventory of a public accommodation and not its services, such as the services provided through the self-service kiosks. (9/20/21)

Victorian Palace Hotel, Branson, MO, Settlement Agreement -- re: barrier removal to provide accessible guest rooms and provide access at the entrances, parking lot, and pool (8/8/06)

Vinarc, LLC Settlement Agreement -- re: compliance with alterations requirements and removal of architectural barriers (6/29/16)

VIP's Jet Tours Corp./Pegasus Transportation Settlement Agreement -- re: company must comply with all requirements of accessible service and operations, provide training to all employees and contractors about the requirements of the ADA, ensure that all lifts are maintained as required, and file required annual reports (9/20/12)

Viscount Hotel Group, LLC Settlement Agreement -- re: removal of architectural barriers to provide access to guest rooms and common elements (1/17/07)

Vonlane, LLC Settlement Agreement -- re: provision of accessible bus transportation services (2/13/18)

Wade W. Han, M. D. and Florida Ear Nose Throat and Facial Plastic Surgery Center -- re: provision of auxiliary aids and services, including sign language interpreters, to persons who are deaf to ensure effective communication in specialty medical care offices (4/18/14).

Wallace Theater Corporation (Wallace Corp.) Settlement Agreement -- re: removing physical barriers to access in a movie theater (1/15/08)

Walls Transportation Tours, Inc. Settlement Agreement -- re: accessible service and operations of an over-the-road bus company to ensure that persons with disabilities have available to them accessible transportation and services from trained employees and contractors (1/5/12)

Walmart Stores, Inc. Settlement Agreement -- re: equal access for persons with disabilities, including persons who use service animals (1/16/09)

Water Street Seafood Company Settlement Agreement -- re: architectural accessibility of neighborhood businesses for persons with mobility impairments (9/30/14)

Watson Charter Services, Inc. Settlement Agreement -- re: accessible service and operations of an over-the-road bus company to ensure that persons with disabilities have available to them accessible transportation and services from trained employees and contractors (12/6/11)

Webster Bank, N.A. Settlement Agreement -- re: modification of policies, practices and procedures and provision of auxiliary aids and services to persons who are deaf to ensure effective communication at a bank (11/24/15)

Wells Fargo & Company Settlement Agreement– re: denial of effective communication, architectural barriers in retail locations, failure to make reasonable modifications, other types of disability discrimination, and a claims process to pay damages to individuals (5/31/11)

West End YMCA, Ontario, CA, Settlement Agreement – re: modification of policies, practices, or procedures at YMCA child care programs (8/6/07)

Westgate Smoky Mountain Resort Settlement Agreement -- re: new construction, alterations, and barrier removal under title III at Westgate Smoky Mountain Resort in Gatlinburg, Tennessee (11/13/12)

West Point Tours, Inc. --  re: accessible service and operations of a fixed – route over-the-road transportation provider to ensure that persons with disabilities have available to them accessible transportation and services from trained employees and contractors (7/5/17)

Whatcom County Sheriff’s Office Settlement Agreement– Resolution of an allegation that a law enforcement agency in Washington, failed to provide a qualified ASL interpreter during an encounter with deputies before and after arrest, even when the deputies were aware from previous encounters that the individual was deaf. The agreement includes the provision of auxiliary aids and services free of charge; adoption of a model assessment of communication needs of patients and companions; adoption of an effective communication policy and auxiliary aids and services request log; providing a Field Communication Assessment Form to individuals who are deaf or hard of hearing who come into contact with employees of the office, unless doing so would compromise safety; training staff; posting signs that advise individuals who are deaf or hard of hearing of the availability of appropriate auxiliary aids and services; modification of handcuffing policies for those who are deaf or hard of hearing; designation of an ADA Coordinator, creation of a grievance process; providing an bi-yearly report to the Department for review; and $60,000 in compensatory damages to the complainant. (5/10/2021)

When Pigs Fly BBQ Pit Settlement Agreement – re: reasonable modification of policies, practices and procedures to ensure equal access to a restaurant for customers with disabilities who use service animals (1/18/18)

Wildwood Inn Settlement Agreement – re: reasonable modification of policies, practices and procedures to permit full and equal access to hotel by disabled guests who use service animals, and not subjecting guests with service animals to inquiries into the details of a person’s disability in connection with their use of a service animal or to demands for documentation relating to certification, training, or licensure of the service animal (7/2/19)

William Beaumont Hospital Settlement Agreement -- re: provision of auxiliary aids and services, including sign language interpreters, to patients and companions who are deaf to ensure effective communication at 3 hospitals and 31 affiliated health care facilities (11/13/19)

Winn Dixie Stores, Inc. Statement of Interest | PDF -- re: title III coverage of the website of a chain of grocery/pharmacy stores (12/12/16)

Winston Motor Sports Settlement Agreement -- re: moving barriers to accessibility at an existing automobile racetrack (1/19/06)

World Fresh Market, LLC., St. Thomas, US VI, Settlement Agreement -- re: reasonable modifications in policies. practices, and procedures, to permit the use of service animals by people with disabilities in a supermarket (4/16/08)

Wyndham Southbury Hotel -- re: settlement agreement requiring removal of architectural barriers in Southbury, CT hotel (10/20/17)

XL Center - re: barrier removal and modification of ticketing policies at an arena (6/28/13)

XOXXOX Charter Bus Service, Inc. Settlement Agreement - re: requirement that an over-the-road bus company file required annual reports with the Federal Motor Carrier Safety Administration (11/10/11)

Yavapai Regional Medical Center, Prescott, AZ, Settlement Agreement-- re: modification of policies, practices, and procedures to provide appropriate auxiliary aids and services, including sign language interpreters, to patients who are deaf or hard of hearing at a medical center (5/1/11)

YMCA of Metro Chicago Settlement Agreement -- re: YMCA of Metro Chicago has agreed to administer the emergency medicine glucagon to program enrollees with diabetes who have requested it.  The settlement agreement resolves a complaint of discrimination filed on behalf of a child with type 1 diabetes who was not able to participate independently in a YMCA swimming program because the YMCA initially refused to administer glucagon (12/21/16)

YMCA Middle Tennessee Settlement Agreement– Resolution of an allegation that an after-care school program in the Middle District of Tennessee, asked a child not to return for the next school year, on the basis of the child’s disability-related behavior without providing any reasonable modification to their program in order to meet the needs of the child.  The agreement includes modification of policies necessary to afford its childcare services and facilities to children with disabilities; consultation with a child’s parent(s) or guardian(s) before a child is suspended or terminated from the childcare program on behavioral grounds; adoption of a non-discrimination statement and notice to the community of the non-discrimination statement; designation of one individual in each county that the childcare program operates in, who is authorized to receive and review requests for modifications to policies, practices, and procedures in respect to childcare services; implementation of a process for parents or guardians to request reasonable accommodations; training staff; and submission of written policies and procedures to the Department for review. (2/19/2020)

YMCA of Reading and Berks County, PA Settlement Agreement -- re: alterations violations and barrier removal at a YMCA, including parking, swimming pool lift, and toilet room (10/17/16)

YMCA of the Triangle Settlement Agreement -- re: reasonable modification of policies, practices and procedures, including administration of emergency medication, Glucagon, to afford children with type 1 diabetes equal access to child care programs and summer camps (7/27/16)

Young Shakespeare Players East Settlement Agreement -- re: exclusion of a child with a peanut allergy from participation in a theater company, and another child for advocating on that child’s behalf (12/18/17)

Youth and Family Services, Incorporated Settlement Agreement -- Resolution of an allegation that a child care provider in Rapid City, South Dakota, refused to accommodate a child with certain aspects of the child’s diabetes management, without providing any reasonable modification to their program in order to meet the needs of the child. The agreement includes modification of policies necessary to afford its childcare services and facilities to children with disabilities; designation of a layperson to assist with diabetes management if a child’s parent(s) or guardian(s) or a health professional deem it appropriate; training specific members of the staff to provide routine diabetes management tasks if needed; designation of an individual who will have responsibility for monitoring compliance with the Agreement; adoption of a non-discrimination statement and notice to the community of the non-discrimination statement; implementation of a process for parents or guardians to request reasonable accommodations and an individualized assessment process for each request; training staff; submission of written policies and procedures to the Department for review; and $2,000 to Complainant for compensatory damages. (6/8/2020)

Youth Fitness and Fun, LLC Settlement Agreement – re: making reasonable modifications to policies, practices, or procedures to ensure that children with disabilities have full and equal opportunity to participate in and benefit from a gymnastics academy's programs (4/5/18)

Youth Services International, Inc. [2nd] Settlement Agreement -- re: auxiliary aids and services to ensure effective communication in juvenile justice facilities (7/11/06)

Zavala Plus, LLC Letter of Resolution -- re: requirement that an over-the-road bus company file required annual reports with the Federal Motor Carrier Safety Administration (11/10/11)

SECTION 504

Argenyi v. Creighton University

Statement of Interest of the United States of America | PDF in opposition to Creighton’s Partial Motion for Summary Judgment, regarding the applicable standard to obtain compensatory damages under Section 504 of the Rehabilitation Act of 1973, and Creighton’s erroneous reliance on academic deference in relation to compensatory damages. (7/15/13)

Marytza Golden v. Indianapolis Housing Agency

Statement of Interest of the United States | PDF -- re: the proper interpretation of Section 504 and the ADA with respect to an employer’s obligation to consider a request for additional, unpaid leave as a reasonable accommodation and its obligation to evaluate whether an employee who seeks such an accommodation is qualified (5/19/16)

Department of Justice/Department of Health and Human Services Agreement with Massachusetts Department of Children and Families -- On November 17, 2020, the Departments of Justice and Health and Human Services reached an agreement to resolve findings that the Massachusetts Department of Children and Families discriminated against parents with disabilities in the administration of its child welfare program in violation of Title II of the ADA and Section 504 of the Rehabilitation Act.  This agreement is the first Department of Justice settlement to address disability discrimination by a state child welfare agency. (11/19/20)

Settlement Agreement (11/19/20)
Letter of Findings (2/2/15)

New York City Police Department Statement of Interest | PDF -- re: disqualification of police officer candidate solely because of his epilepsy under Title I of the ADA and Section 504 of the Rehabilitation Act. (6/29/15)

Prakel, et al. v. the State of Indiana, et al.

Statement of Interest of the United States of America | PDF in support of Plaintiffs’ Motion for Partial Summary Judgment.  The United States argues that judges of Indiana’s Dearborn Circuit Court and Dearborn Superior Court No. 1 violated Title II of the ADA and Section 504 by failing to provide qualified interpreters to a spectator of criminal proceedings, were deliberately indifferent to the spectator’s federally protected rights entitling the spectator to compensatory damages, and engaged in association discrimination against the criminal defendant, the spectator’s mother.  (1/8/14)