ATTACHMENT C

 

CITY OF WILMINGTON, NORTH CAROLINA, POLICE DEPARTMENT'S

POLICY STATEMENT

REGARDING EFFECTIVE COMMUNICATION

WITH PEOPLE WHO ARE DEAF OR HARD OF HEARING

 

OVERVIEW

It is the policy of this law enforcement agency (Agency) to ensure that a consistently high level of service is provided to all community members, including those who are deaf or hard of hearing. This Agency has specific legal obligations under the Americans with Disabilities Act and the Rehabilitation Act. To carry out these policies and legal obligations, the Agency instructs its officers and employees as follows:

ON-CALL INTERPRETER SERVICES

TTY AND RELAY SERVICES

TECHNIQUES FOR OFFICERS TO COMMUNICATE EFFECTIVELY

TYPES OF AUXILIARY AIDS AND SERVICES

 

 

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