Appendix 1-A

Newseum, Washington, D.C.

Architectural Findings and Remedial Measures

Throughout the Museum (including the Knight Conference Center)

Item Location Photo Findings 1991 Stds Citation 28 CFR pt 36 Remedial Measures 2010 Stds Citation 28 CFR pt 36
1 Public Toilet Room Entry Doors   The entry doors into all of the public use toilet rooms require more than the maximum allowable 5 pounds of force to open. §§ 4.1.3 (7) (b), 4.13.11 (2) (b) Adjust the closer so that the door opens with 5 pounds of force or less. [Completed] §§ 206.5.2, 404.2.9(1)
2 Public Toilet Rooms 1 There is less than 18 inches wide of maneuvering clearance on the latch, pull side of the entry door. §4.13.6 and Fig. 25 (a) – floor plan on left Relocate the trash cans and the safety guard dispenser to be outside of the maneuvering clearance on the pull side of the entry door. [Completed] §§ 206.5.2, 404.2.4, Fig. 404.2.4.1(a)[1]
3 All Public Toilet Rooms 2 None of the hot water supply or drain pipes on the designated accessible lavatories are insulated or otherwise configured to prevent contact. §§ 4.1.3 (11), 4.19.4 Provide insulation to water supply and drain pipes under lavatories to protect against contact. [Completed] §§ 213.3.4, 606.5
4 Women’s Toilet Rooms (Concourse, 2nd, 3rd, 4th and 7th Levels) 3 The toilet rooms in the listed locations have 6 or more stalls but lack an ambulatory stall that is 36 inches wide with an outward swinging, self-closing door and parallel grab bars. §§4.1.3 (11), 4.22.4 Provide a stall complying with § 604.8.2. §§ 213.3.1, 604.8.2
5 Women’s Toilet Rooms - except Level One near Group Ticketing Men’s Toilet Room on Level One adjacent to the Pulitzer Prize Photos 4, 5 The open end of the counter containing the lavatory fixtures is mounted between 27 inches and 80 inches above the finish floor with its leading edge protruding more than 4 inches into the circulation path. §§ 4.1.3 (2), 4.4.1 and Fig. 8 (a) Install a cane-detectable bracket to the open end(s) of the lavatory counter. §§ 204.1, 307.2, Fig. 307.2
6 All Newseum Stores 6, 33, 34, 35 The accessible portion of the counter is obstructed by the merchandise and the “cash wrap” service. § 7.2 and 28 C.F.R § 36.211 Remove merchandise blocking access to the lowered section of the counter. [Completed] §§ 227.3, 904.4.1, 28 CFR § 36.211
7 36, 37 Merchandise is displayed on tables set in front of other tables resulting in the required clear floor space at the second table being blocked by the first table. § 4.2.4.1 and Fig. 4 (a) Relocate tables so that the required clear floor space is available for each table. [Completed] §§ 227.3, 904.4.1
8 All Newseum Stores 38, 39, 40, 41, 42, 43 Some types of merchandise are displayed as high as 72 inches above the finish floor (i.e., the Will Shortz crossword books are displayed at 72 inches above the finish floor) and outside the reach range of a patron who uses a wheelchair or scooter. §§ 4.2.5, 4.2.6, Figs. 5 and 6 and 28 CFR § 36.202 Display some of each type of merchandise between 15 inches and 48 inches above the finish floor. [Completed] §§ 202, 308, Figs. 308.2.1, 308.3.1
9 Stanchions 44, 45 Stanchions have a strip that is 35 inches above the finish floor with a span that is more than 12 inches wide. § 4.4.1 and Fig. 8 (c) Either modify the stanchion so that the horizontal strip is 12 inches wide or less or change the stanchion to a “dual line” model that has 2 strips, with one strip no higher than 27 inches above the finish floor. §§ 204.1, 307.3, Fig. 307.3
10 Video Monitors on 2 Posts in Various Locations 46, 47 The space between the 2 posts is 43 inches above the finish floor with a span that is 27 inches wide, which is more than the 12 inches maximum width allowed. § 4.4.1 and Fig. 8 (c) Either block the open space between the 2 posts with an element that extends to the floor from the bottom of the monitor or add a horizontal bar or strip that is no higher than 27 inches above the finish floor between the 2 posts. §§ 106.5, 204.1, 307.3, Fig. 307.3

Concourse Level

Item Location Photo Findings 1991 Stds Citation 28 CFR pt 36 Remedial Measures 2010 Stds Citation 28 CFR pt 36
Protruding Objects
11

(a) Funny Pages” exhibit case

(b) “News in the Two Berlins” exhibit case

(c) “Fall of the Wall” exhibit case

48, 49 These exhibit cases are mounted between 27 inches and 80 inches above the finish floor with their leading edges protruding more than 4 inches into the circulation path. § 4.4.1 and Fig. 8 (a) Install a cane-detectable bracket at the open end(s) of these exhibits. §§ 204.1, 307.2, Fig. 307.2
Overhead Hazards
12 Berlin Wall Death Tower 52, 53 The bottom edge of the roof structure of the “Berlin Wall Death Tower” is 77½ inches above the finish floor, not the minimum 80 inches above the finish floor. §§ 4.1.3(2), 4.4.2, Fig. 8(a) Modify procedures to train staff to warn patrons with visual disabilities that the entry portal of the Berlin Wall Death Tower lacks the required vertical clearance (which is 80 inches or 6 feet, 8 inches) and to assist them to enter the Death Tower without walking into the bottom edge of the roof structure of the Death Tower entry portal. §§ 204.1, 307.4, Fig. 307.4
13 Learning Center 54, 55, 56 The double doors to the Learning Center are automatic doors but a patron using a wheelchair is unable to operate them because the actuator on the inside of the Learning Center is blocked by a recycling bin. § 36.211 Relocate the recycling bin so it does not block the actuator. [Completed] §§ 206.5.2, 404.2.4
14 Sports Theater 57 The entrance doors to the Sports Theater are double doors. Each leaf provides 29½ inches of clear width. At least one leaf must provide 32 inches of clear width with the door open 90 degrees, measured between the face of the door and the opposite stop. §§ 4.1.3 (7) (b), 4.13.4 These double doors are automatic doors. Program the door so that both doors open when the actuator is pushed. §§ 206.5.2, 404.2.3, Fig. 404.2.3(a)
15 “The Food Section” Restaurant 58, 59 The coffee cup lids are located more than the maximum of 54 inches above the finish floor required for a side reach. §§ 4.1.3 (13), 4.27.3, 4.2.6, Fig. 6 (b), 28 CFR § 36.202 Provide lids that are located no higher than 48 inches above the finish floor. [Completed] 28 CFR §§36.202, 308, Fig. 308.3.1
16 “The Food Section” Restaurant 60, 61, 62, 63 The tray drop off is located more than the required 34 inches above the finish floor. It is 37¾ inches above the finish floor. § 5.5, Fig.53 Lower the tray drop off to be no higher than 34 inches above the finish floor. [Completed – New drop area installed and staff trained to bus tables] §§ 227.4, 904.5.2

Level 1

Item Location Photo Findings 1991 Stds Citation 28 CFR pt 36 Remedial Measures 2010 Stds Citation 28 CFR pt 36

Protruding Objects

17

(a) The speaker on the rear wall of the theater in the Pulitzer Prize Photos area

(b) The box displaying the camera that Charles Porter used to photograph the Oklahoma City bombing destruction.

(c) The holders for the “Front Pages” on the exterior of the Newseum on the Pennsylvania Avenue side. (d) “Fall of the Wall” exhibit case.

50, 51,64, 65, 66, 67, 68, 69, 70 These items are mounted between 27 inches and 80 inches above the finish floor with their leading edges protruding more than 4 inches into the circulation path. § 4.1.3 (2), 4.4.1 and Fig. 8 (a) Install a cane-detectable bracket at the open end(s) of the speaker. §§ 204.1, 307.2, Fig. 307.2
18 Public Women’s Toilet Room adjacent to Group Ticketing 71, 72, 73, 74 The side grab bar in the standard accessible stall is loose and does not provide the 250 pounds of structural strength from the forces and stresses set out in §4.26.3. §§ 4.1.3 (11), 4.22.4, 4.17.6, 4.26.3 Repair the side grab bar to provide the required minimum of 250 pounds of structural strength. [Completed] §§ 213.2, 604.5, 609.8
19 Public Women’s Toilet Room adjacent to Group Ticketing 7, 8 The center line of the toilet is 25¾ inches from the side wall and not the required 18 inches from the side wall. §§ 4.1.3 (11), 4.22.4, 4.17.3 and Fig. 30 (a) Either move the toilet or furr out the wall so that the center of the toilet is located 16 -18 inches from the side wall. §§ 213.2, 604.2, Fig. 604.2(a)
20 Drinking Fountain adjacent to Group Ticketing 9 The only wheelchair accessible drinking fountain on Level One is not a “hi-lo” fountain. § 4.1.3 (10) (a) Either install a hi-lo drinking fountain or a standard height drinking fountain complying with § 602.7 on Level One. [Completed] § § 211.2, 602.7
21 Public Men’s Toilet Room adjacent to Group Ticketing 10, 11, 12 The center line of the toilet is 26 inches from the side wall and not the required 18 inches from the side wall. §§ 4.1.3 (11), 4.22.4, 4.17.3 and Fig. 30 (a) Move the toilet so that the center of the toilet is located 16 inches-18 inches from the side wall. §§ 213.2, 604.2, Fig. 604.2(a)
22 Pay Phones adjacent to the Coat Check near Pulitzer Prize Photos 86, 87, 88, 89 The pay phone to the left lacks the required 27 inches high by 30 inches wide knee space and the higher pay phone with portable TTY below it is mounted with the portable TTY and the pay phone unit between 27 inches and 80 inches above the finish floor with their leading edges protruding more than 4 inches into the circulation path. §§ 4.1.3 (17) (a), 4.31.2, Fig. 44, §§ 4.1.3 (2), 4.4.1 and Fig. 8 (a) Modify the bottom of both of the pay phone units so that they can be raised up to be at least 27 inches above the finish floor. Install a cane-detectable bracket to the open end(s) of both pay phones. [Completed] §§ 217.2, 704.2.1.2, Fig. 704.2.1.2, 204.1, 307.2,
  Annenberg Theater (460 seats total)          
23 Area along the back of the cross aisle between the upper and lower seating areas 14 There only two, not the required minimum of six, wheelchair locations which are “an integral part of the fixed seating plan” as required. The area along the back of the cross aisle is not an “integral part of the fixed seating plan” and the companion seats provided there are not equivalent in size, quality, and comfort to the seating in the immediate area. § 4.33.3 Provide at least four additional wheelchair spaces that are an integral part of the fixed seating plan and are on an accessible route. Provide, also, at least one companion seat that is equivalent in size, quality, and comfort to the seating in the immediate area, for each of the four additional required wheelchair spaces. §§ 221.2.2, 802.1, Figs. 802.1.2, 802.1.3 §§ 221.3, 802.3
24 “Upper Annenberg” 15, 16, 17 Only two aisle transfer seats (seats EE2 and EE24) instead of the minimum of three aisle seats have folding armrests. § 4.1.3 (19) Provide at least one more aisle transfer seat, closest to an accessible route, either with a folding or with a retractable armrest on the aisle side. §§ 221.4, 802.4
25 The “Fourth Dimension”   People with mobility disabilities are denied participation in the “4D Experience” with seats that shake, and emit puffs of cool air and “rat tails.” § 36.202 (a) Convert the armrest on the aisle side to be a folding armrest or a retractable armrest and remove the handrails adjacent to seats 101 and 118 in Row D. 28 CFR § 36.202(a), § 802

Level 2, 3, 4, and 5

Item Location Photo Findings 1991 Stds Citation 28 CFR pt 36 Remedial Measures 2010 Stds Citation 28 CFR pt 36
Protruding Objects
26

(a) The “Chopper News” reader rail (Level 2)

(b) The “News in 100 Languages” monitor (Level 3)

(c) The “In Your Face” reader rail (Level 3)

(d) The “Covering Catastrophe – World Trade Center” reader rail (Level 4)

(e) The “Whiteboard Wizard” display in Tim Russert’s Office (Level 4)

(f) The “Tell Us What You Think” monitor (Level 4)

(g) The 3 computer monitors under the quotation from Oprah Winfrey (Level 4)

(h) The “Satellite Breakthrough” reader board Level 4)

(i) The “Great Ideas” brochure holder (Level 5)

18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31 These items are mounted between 27 inches and 80 inches above the finish floor with their leading edges protruding more than 4 inches into the circulation path. § 4.1.3 (2), 4.4.1 and Fig. 8 (a) Install cane-detectable brackets on both end(s) of these items.
[27a Completed]
§§ 204.1, 307.2, Fig. 307.2

Level 3

Item Location Photo Findings 1991 Stds Citation 28 CFR pt 36 Remedial Measures 2010 Stds Citation 28 CFR pt 36
Protruding Objects
27 Pennsylvania Avenue Studio 91 The stanchions in front of the PA Avenue studio have a strip that is 35½ inches above the finish floor with a span that is more than 12 inches wide. § 4.1.3 (2), 4.4.1 and Fig. 8 (c) Modify the stanchion so that the horizontal strip is 12 inches wide or less or change the stanchion to a “dual line” model that has 2 strips with one strip no higher than 27 inches above the finish floor. §§ 204.1, 307.3, Fig. 307.3

Level 4

Item Location Photo Findings 1991 Stds Citation 28 CFR pt 36 Remedial Measures 2010 Stds Citation 28 CFR pt 36
28 The “Running from Danger” Theater   There are 2 benches of equal length in this room so the wheelchair locations are not “an integral part of the fixed seating plan” as required. § 4.33.3 Modify the front bench to be shorter so that there is a wheelchair space at the end of the bench similar to the configuration in the “Sidebar” theaters on Level 5. §§ 221.2.2, 802.1

Level 5

Item Location Photo Findings 1991 Stds Citation 28 CFR pt 36 Remedial Measures 2010 Stds Citation 28 CFR pt 36
29 Drinking Fountain   To achieve the minimum water stream height of 4 inches requires more than 5 pounds. §§ 4.1.3 (10) (a), 4.15.4, 4.27.4 Adjust the drinking fountain controls so that no more than 5 pounds is needed to get a water stream that is 4 inches high. [Completed] §§ 211.1, 602.3, 309.4, 602.6

Level 6

Item Location Photo Findings 1991 Stds Citation 28 CFR pt 36 Remedial Measures 2010 Stds Citation 28 CFR pt 36
30 Public Men’s Toilet Room 75, 76 The side grab bar in the standard accessible stall is 36 inches long. §§ 4.1.3 (11), 4.22.4, 4.17.6 and Fig. 30 (d) Install a 42 inches long side grab bar so that it is located 12 inches maximum from the rear wall and extends 54 inches minimum from the rear wall with the top of the bar between 33 inches and 36 inches above the finish floor. §§ 213, 603, 604.5.1, Fig. 604.5.1,§ 609.4.

Level 7 – The Knight Conference Center

Item Location Photo Findings 1991 Stds Citation 28 CFR pt 36 Remedial Measures 2010 Stds Citation 28 CFR pt 36
31 All Public Toilet Rooms in the Knight Conference Center 92

The underside of each lavatory basin has an abrasive surface.

The coat hook in the standard accessible stall is mounted with the top hook beyond the required high reach range.

§§ 4.1.3(11), 4.22.6, 4.19.4, 4.2.6 and Fig. 6.

Configure the apron at the front of the counter to protect against contact.

Lower the coat hook so that it is at least 24 inches from the side/corner wall and no higher than 48 inches above the finish floor.
[Completed]

§§ 213.3.4, 606.5 §§ 308.1, 604.8.3.
32 Public Men’s Toilet Room across from room #705 93 The standard accessible stall has no grab bars at the side and rear of the toilet as required. §§ 4.1.3(11), 4.22.4, 4.17.6, 4.26, Fig. 30 (a).

On the wall at the side of the toilet in the standard accessible stall install a 42 inches long grab bar that is located 12 inches maximum from the rear wall and extends 54 inches minimum from the rear wall.

On the wall at the rear of the toilet in the standard accessible stall install a 36 inches long rear grab bar so that it extends 12 inches from the center line of the water closet toward the side wall and 24 inches from the centerline of the water closet toward the open side.

§§ 213, 603, 604.5, Figs. 604.5.1 and 604.5.2
33 94 The standard accessible stall has a cross slope of more than 2% in front of both the toilet and the adjacent lower urinal. § 4.1.3 (11), 4.22.3, 4.3.7 Level out the floor so that it has no slopes greater than 2%. §§ 206.2.4, 403.3
34 93 The toilet paper dispenser is on the far side of the standard accessible stall not within reach under the side wall grab bar as required. §§ 4.1.3(11), 4.16.6, 4.22.7 and Fig. 30. Install a toilet paper dispenser that is between 7 – 9 inches in front of the water closet measured to the center line of the dispenser. Install the outlet of the dispenser at 15 – 48 inches maximum above the finish floor and not located behind the grab bar. §§ 213.3.2, 604.7, Fig. 604.7
35 Public Women’s Toilet Room adjacent to the Elevators 95 The clear floor spaces required at the sanitary napkin/tampon vending machine and at the paper towel dispenser are blocked by a portable trash receptacle. § 4.27.2 and Figs. 5 and 6 Relocate the trash receptacle so it no longer blocks the sanitary napkin/tampon vending machine and the paper towel dispenser. [Completed] §§ 205.1, 309.2
36 Protruding Objects/ Overhead Hazards 82, 83 3 electronic “reader boards” are mounted with their bottom edges at 68 inches above the finish floor not the minimum 80 inches above the finish floor. §§ 4.1.3(2), 4.4.2, Fig. 8(a) Relocate the reader boards so that the bottom edges are 80 inches above the finish floor. §§ 204.1, 307.4, Fig. 307.4

The Source Restaurant

Item Location Photo Findings 1991 Stds Citation 28 CFR pt 36 Remedial Measures 2010 Stds Citation 28 CFR pt 36
37 Sloped Walkway to Main Entrance 96, 97 A route with a running slope greater than 5% (1:20) constitutes a ramp and must comply with § 4.8 of the Standards. This walkway has a running slope greater than 5% (1:20) and lacks handrails. §§ 4.8.1, 4.8.5,4.26, Fig. 17 Install compliant handrails along both sides of the sloped walkway to the main entrance. §§ 206.1, 403.4, 303.4, 405.8, 505, Figs. 405.9.1 and 405.9.2
38 Throughout the Restaurant Entry Doors
 

The following entry doors require more than the maximum allowable of 5 pounds of force to open: · Each of the women’s toilet rooms on the second floor and on the “main” level ·

Each of the men’s toilet rooms on the second floor and on the “main” level ·

The private dining room

§§ 4.1.3 (7) (c), 4.13.11 (2) (b) Adjust the closer so that the door opens with 5 pounds of force or less; or install push-button door controls to engage the power operators without having to push the doors. §§ 206.5.2, 404.2.9(1)
39 Second Floor Toilet Rooms Permanent Room Identification Signs
98 The signs identifying the women’s and the men’s toilet rooms have letters that are indented, not letters that are raised 1/32nd of an inch. §§ 4.1.3 (16) (a), 4.30.4 Provide signs with raised letters that are 1/32nd of an inch above the background of the sign. [Completed] §§ 216.2, 703.1, 703.2, 703.3, 703.5
40   99 The signs identifying the women’s and the men’s toilet rooms do not have a Grade 2 Braille translation of the words on the sign. The backgrounds of the signs identifying the toilet rooms do not have an eggshell, matte, or other non-glare finish, as required. §§ 4.1.3 (16) (a), 4.30.4, 4.30.5 Provide Grade 2 Braille translation of the words on a sign with a matte, eggshell, or other non-glare finish. [Completed] §§ 216.2, 703.2, 703.3, 703.4, Figs. 703.3.1, 703.3.2, 703.4.1
41 Women’s Toilet Room on the Second Floor 100 The only trash can in this room has a lid that must be raised by operating a pedal that is 1 inches above the finish floor. §§ 4.22.7, 4.27.3, 4.2.5/6, Figs. 5 and 6 Provide a trash can without a lid. [Completed] §§ 205.1, 309.3, 308.2.1, Figs., 308.2.1, 308.3.1
42 101 The entry door lock requires tight grasping, tight pinching, and twisting of the wrist to operate. §§ 4.1.3 (7) (c), 4.13.9 Provide an entry door latch or locking mechanism that is operable with one hand and does not require tight grasping, pinching, or twisting of the wrist. §§ 206.5.2, 404.2.7, 309.4
43 “Main Level” (one level below street level) Toilet Rooms Permanent Room Identification Signs
102 The signs identifying the women’s and the men’s toilet room consist of a single letter that is not raised 1/32nd of an inch above the background of the sign. These single letters are raised 1 inch above the wall surface and they do not have a Grade 2 Braille translation of the words on the sign. §§ 4.1.3 (16) (a), 4.30.4 Install permanent room identification signage compliant with §§ 703.1, 703.2, and 703.5 of the 2010 ADA Standards. [Completed] §§ 216.2, 703.1, 703.2, 703.3, 703.4, 703.5, Figs. 703.3.1, 703.3.2, 703.4.1
44   103

Men’s toilet room: The coat hook is mounted at 65 inches above the finish floor.

Women’s toilet room: The coat hook is mounted at 64½ inches above the finish floor.

§§ 4.1.3(11), 4.22.7, 4.27.3, 4.2.6, Fig. 6(b) Provide a coat hook located at or below the maximum height of 48 inches. §§ 213.3.7, 308.2.1, 603.4. §§ 308.1, 604.8.3.
45 “Main Level” (one level below street level) Toilet Rooms Mirrors
104, 105

Men’s: The bottom of the reflecting surface is mounted at 41½ inches above the finish floor.

Women’s: The bottom of reflecting surface is mounted at 43 inches above the finish floor.

§ 4.1.3 (11), 4.22.6, 4.19.6 and Fig. 31 Move the existing mirrors down in both toilet rooms so that the bottom edge of the reflecting surface is no higher than 40 inches maximum above the finish floor or install a full length mirror in each of these toilet rooms. §§ 213.3.5, 603.3
46 Door to Outdoor Dining Terrace 106 The door threshold height is 2¾ inches and exceeds the maximum height of ½ inches permitted for a threshold at a swinging door. §§ 4.1.3(7) (c), 4.13.8, 4.5.2 Modify the threshold height to be no more than ½ inches in height and beveled at 1:2 maximum. §§ 206.5.2, 404.2.5
47 Elevator 107 Control panel: The car control button for the main entry floor (in this case, the number “1”) is not designated by a raised star to the left of the floor designation. §§ 4.1.3(5), 4.10.12 (2) Install an applied plate of a raised star immediately to the left of the call button labeled “1.” [Completed] §§ 206.6, 407.4.7.1, Table 407.4.7.1.3

[1] Unless specifically stated otherwise, figures are provided for informational purposes only.

Appendix 1-B
Newseum, Washington, D.C.

Effective Communication and Modifications of Policies, Practices, and Procedures

Findings and Remedial Measures

B-1 Auxiliary Aids and Services for Patrons Who Are Blind or Have Low Vision

Architecture, Interior Space, Exterior Exhibits

Item Component Photo Findings 1991 Regs and Stds Citation 28 CFR pt 36 Remedial Measures 2010 Regs and Stds Citation 28 CFR pt 36
48 Newseum’s Floor Plan 200, 201 The building’s floor plan is available only in print format. § 36.303 (a), (b)(2)-(4), and (c) Provide the floor plan in an accessible format (e.g., a tactile map, audio description). § 36.303 (a), (b)(2)-(4), and (c)
49 Front Pages Exhibit (exterior) 202

The exhibit’s layout and visual content is not presented in an accessible format.

The label content is only available in print format.

§ 36.303 (a), (b)(2)-(4), and (c)

Provide description in an accessible format (e.g., pre-recorded audio description, live description by staff) of the front pages and the layout of the exhibit.

Provide label text in alternate formats (e.g., audio labels).

§ 36.303 (a), (b)(2)-(4), and (c)
50 Ticket Counter 203 The visual information and images on the display monitors behind the ticket counter are not in an accessible format. § 36.303 (a), (b)(2)-(4), and (c) Provide description in an accessible format (e.g., pre-recorded audio description, live description by staff) for all ticket counter information. [Completed] § 36.303 (a), (b)(2)-(4), and (c)
51 Information Desk 204 Information describing the Newseum’s accessible features is only available in print format. § 36.303 (a),(b)(2)-(4), and (c) Provide information on the Newseum’s accessible features in an alternate format or formats (e.g., pre-recorded text, Braille, large print).
[Braille and large print completed]
§ 36.303 (a), (b)(2)-(4), and (c)

Auxiliary Aids and Services for Patrons Who Are Blind or Have Low Vision

Exhibits

Item Component Photo Findings 1991 Regs and Stds Citation 28 CFR pt 36 Remedial Measures 2010 Regs and Stds Citation 28 CFR pt 36
52
  • Great Hall of News
  • Pulitzer Prize Photographs Gallery
  • Gutenberg’s Art Work
  • The Berlin Wall Gallery
  • Comics
  • Pictures of the Year
  • Changing Exhibits Gallery (FBI Exhibit)
  • First Dogs
  • Digital News
  • Edward R. Murrow Story
  • Internet, TV and Radio Gallery
  • World News Gallery
  • Journalists Memorial
  • Special Exhibits (The President’s Photographer)
  • Inside Tim Russert’s Office
  • First Amendment Gallery
  • Five Freedoms Walkway
  • 9/11 Gallery
  • Great Books Gallery
  • News History Gallery
  • Don Bolles’ Car
  • Pennsylvania Avenue Terrace/U.S. Capitol View
  • Front Pages Gallery
  • Early News
205 (typical)

The visual content of the listed exhibits is not in an accessible format.

Interactive touchscreen controls are not accessible.

The label content is only available in print format.

§ 36.303(a), (b)(2)-(4), and (c)

Provide description in an accessible format (e.g., pre-recorded audio description, live description by staff) of each exhibit and its features for patrons taking either walk-in or pre-arranged tours.

Provide tactile experiences with objects that convey the themes of these exhibits (e.g., a model of the Trade Tower antenna mast; Hanssen’s espionage tools and Ted Kacsynski’s cabin; the bullet- ridden truck used by Time photographers in the Balkans; raised-line versions of Pulitzer Prize winning photographs; a model of Thomas Paine’s trunk and writing kit; Don Bolles’ car)

Provide accessible interactive controls (e.g., audio touch screen controls, alternative keyboard controls).

Provide label text in alternate formats (e.g., audio labels).

§ 36.303 (a), (b)(2)-(4), and (c)

B-1 Auxiliary Aids and Services for Patrons Who Are Blind or Have Low Vision

Other Interactives

Item Component Photo Findings 1991 Regs and Stds Citation 28 CFR pt 36 Remedial Measures 2010 Regs and Stds Citation 28 CFR pt 36
53
  • Founding Partner-Sponsored Interactives:
  • ABC News
  • Hearst Corporation
  • New York Times
  • NBC News
  • Bancroft Family
  • Newseum
  • Annenberg Foundation
  • Freedom Forum
  • Bloomberg
  • Time Warner
  • Knight Foundation at Pennsylvania Avenue Studio
  • Knight Foundation at Newseum Studio
  • Cox
  • Comcast
  • News Corporation
  • Pulliam
  • Robert H. And Clarice Smith
  • Greenspun
206 (typical)

The visual content of the listed interactives is not provided in an accessible format.

Interactive touchscreen controls are not accessible.

§ 36.303(a), (b)(2)-(4), and (c)

Provide description in an accessible format (e.g., pre-recorded audio description, live description by staff) for each of the programs.

Provide accessible interactive controls (e.g., audio touch screen navigation, alternative keyboard controls).

§ 36.303(a), (b)(2)-(4), and (c)

B-1 Auxiliary Aids and Services for Patrons Who Are Blind or Have Low Vision

Other Interactives

Item Component Photo Findings 1991 Regs and Stds Citation 28 CFR pt 36 Remedial Measures 2010 Regs and Stds Citation 28 CFR pt 36
54
  • Ethics Center Table
  • Would you get involved with the story?
  • “Touch a Game”
  • “Be a Reporter” touch screen
  • “Be a Reporter” video
  • “Be a Reporter” activity
  • Newspaper pages in the building, at Pennsylvania Avenue Terrace
207 (typical)

The visual content of the listed interactives is not provided in an accessible format.

Interactive touchscreen controls are not accessible.

§ 36.303 (a), (b)(2)-(4), and (c)

Provide description in an accessible format (e.g., pre-recorded audio description, live description by staff) for each of the programs.

Provide accessible interactive controls (e.g., audio touch screen controls, alternative keyboard controls).

§ 36.303 (a), (b)(2)-(4), and (c)

Videos in Theaters

55
  • Videos include, but are not limited to:
  • 4-D “I-Witness: A 4-D Time Travel Adventure”
  • Orientation Theaters presentations
  • Sports Theater
  • Documentary Theater
  • Screen in ConcourseLearning Center
  • Pulitzer Prize Theater
  • Monitors in the Waiting Room for the 4-D theater
  • Knight Studio – Pennsylvania Avenue (Continued on next page)
208 (typical) The visual content of the listed videos is not provided in an accessible format. § 36.303 (a), (b)(2)-(4), and (c) Provide description in an accessible format (e.g., pre-recorded audio description, live description by staff) for each of the movies’ programs. § 36.303 (a), (b)(2)-(4), and (c)

B-1 Auxiliary Aids and Services for Patrons Who Are Blind or Have Low Vision

Videos in Theaters

Item Component Photo Findings 1991 Regs and Stds Citation 28 CFR pt 36 Remedial Measures 2010 Regs and Stds Citation 28 CFR pt 36
55
  • (Continued from previous page)
  • Internet, TV, Radio Theater
  • Big Screen Theater – The President’s Photographer
  • 45 Words
  • First Amendment Getting It Right
  • Hollywood: Fact or Fiction
  • Power of the Image
  • The Press and the Civil Rights Movement
208 (typical) The visual content of the listed videos is not provided in an accessible format. § 36.303(a), (b)(2)-(4), and (c) Provide description in an accessible format (e.g., pre-recorded audio description, live description by staff) for each of the programs. § 36.303 (a), (b)(2)-(4), and (c)

Website, Public Programs, and Printed Materials

56 Website Information 209 (typical) The visual content of website’s videos and slideshows is not in an accessible format. (12/12/12) § 36.303(a), (b)(2)-(4), and (c) Provide description in an accessible format (e.g., pre-recorded audio description, alt text) for each of the videos’ and slideshows’ programs. § 36.303 (a), (b)(2)-(4), and (c)
57
  • Public and School Programs include, but are not limited to:
  • Inside Media
  • Special Programs
  • The Future of News
  • Reel Journalism Spotlight Tour
  • Adult Team Building
  • Youth Group Programs
  • Teacher Orientation and Planning Sessions
210 (typical) The visual content of these programs is not provided in an accessible format. § 36.303(a), (b)(2)-(4), and (c) Provide description in an accessible format (e.g., pre-recorded audio description, live description by staff) for each of the public and school programs. § 36.303 (a), (b)(2)-(4), and (c)

B-1 Auxiliary Aids and Services for Patrons Who Are Blind or Have Low Vision

Website, Public Programs, and Printed Materials

Item Component Photo Findings 1991 Regs and Stds Citation 28 CFR pt 36 Remedial Measures 2010 Regs and Stds Citation 28 CFR pt 36
58 Printed Materials 211 (typical)

Other than the Newseum Visitors Guide, Newseum publications are only available in a standard print format.

The large-print and Braille formats of the Guide are out of date (June 2008 for alternate formats; August 2012 for print format).

§ 36.303 (a), (b)(2)-(4), and (c)

Provide all printed materials in alternate formats (e.g., Braille, large print, electronic format).

Provide alternate formats concurrently with the publication of their print counterparts.

§ 36.303 (a), (b)(2)-(4), and (c)

Newseum Effective Communication and Modifications of Policies, Practices, and Procedures

B-2 Auxiliary Aids And Services for Patrons Who Are Deaf or Hard of Hearing

Item Component Photo Findings 1991 Regs and Stds Citation 28 CFR pt 36 Remedial Measures 2010 Regs and Stds Citation 28 CFR pt 36

Exhibits

59 Tim Russert’s Office 212 The audio content of the video is not in an accessible format. § 36.303 (a), (b)(1), (3) and (4), and (c) Provide the audio content of the video in an accessible format (e.g., captioned). [Completed] § 36.303 (a), (b)(1), (3) and (4), and (c)

Other Interactives

60
  • Founding Partner-Sponsored Interactives:
  • ABC News
  • Hearst Corporation
  • New York Times
  • Bancroft Family
  • Newseum
  • Annenberg Foundation
  • Freedom Forum
  • Bloomberg
  • Time Warner
  • Knight Foundation at Pennsylvania Avenue Studio
  • Knight Foundation at Newseum Studio
  • Cox
  • Comcast
  • News Corporation
  • Pulliam
  • Robert H. And Clarice Smith
  • Greenspun
213 (typical) The audio content of the listed interactives is not in an accessible format. § 36.303 (a), (b)(1), (3) and (4), and (c) Provide the audio content of the listed programs in an accessible format (e.g., captioned).
[Some captioning completed]
§ 36.303 (a), (b)(1), (3) and (4), and (c)

B-2 Auxiliary Aids And Services for Patrons Who Are Deaf or Hard of Hearing

Other Interactives

Item Component Photo Findings 1991 Regs and Stds Citation 28 CFR pt 36 Remedial Measures 2010 Regs and Stds Citation 28 CFR pt 36
61 Digital News 214 The onscreen text transcription of the audio is not synchronized with the program’s changing images so patrons who are deaf or hard of hearing cannot detect who is speaking. § 36.303 (a), (b)(1), (3) and (4), and (c) Provide the audio content of the program in an accessible format (e.g., captioned). [Completed] § 36.303 (a), (b)(1), (3) and (4), and (c)
62 “Touch a Game” 215 The audio content of two of the five games in this interactive ( “News Mania” and “Race for Your Rights”) is not provided in an accessible format. § 36.303 (a), (b)(1), (3) and (4), and (c) Provide the audio content of the programs in an accessible format (e.g., captioned). [Completed] § 36.303 (a), (b)(1), (3) and (4), and (c)
63 iPad in Digital News Revolution 216 The audio content of the video is not in an accessible format. § 36.303 (a), (b)(1), (3) and (4), and (c) Provide the audio content of the programs in an accessible format (e.g., captioned).
[removed]
§ 36.303 (a), (b)(1), (3) and (4), and (c)
64 “First Amendment Timeline/Race for Your Rights” (3 screens) 217 The audio content of the portion of the interactive called “Race for Your Rights” is not in an accessible format. § 36.303 (a), (b)(1), (3) and (4), and (c) Provide the audio content of the programs in an accessible format (e.g., captioned). [Completed] § 36.303 (a), (b)(1), (3) and (4), and (c)

B-2 Auxiliary Aids And Services for Patrons Who Are Deaf or Hard of Hearing

Other Videos

Item Component Photo Findings 1991 Regs and Stds Citation 28 CFR pt 36 Remedial Measures 2010 Regs and Stds Citation 28 CFR pt 36
65 Great Hall of News Screen 218 (typical) The audio content of the videos describing the exhibits or the Newseum’s history (e.g., “G-Men and Journalists,” “Knight Brothers,” and “This Week in History”) in this collection is not in an accessible format. § 36.303 (a), (b)(1), (3) and (4), and (c) Provide the audio content of the videos’ programs in an accessible format (e.g., captioned). [Completed] § 36.303 (a), (b)(1), (3) and (4), and (c)
66 Orientation Theaters #1 and #2 (What’s News?) 219 The listed theaters do not have the required assistive listening system. (47 seats) §§36.303, 4.1.3(19) (b), 4.30.7(4), 4.33.7

Provide an assistive listening system for each theater.

Provide a minimum of 2 receivers (both of which must be hearing-aid compatible) for each system.

Provide signage to notify patrons that a system is available in each theater.

§§ 36.303, 216.10, 219.1, Table 219.3,703.7.2.4, 706
67 Orientation Theater #3 (Museum Orientation Video) 220 The theater does not have the required assistive listening system. (47 seats) §§36.303, 4.1.3(19) (b), 4.30.7(4), 4.33.7

Provide an assistive listening system.

Provide a minimum of 2 receivers (both of which must be hearing-aid compatible) for the system.

Provide signage to notify patrons that a system is available.

§§ 36.303, 216.10, 219.1, Table 219.3,703.7.2.4, 706
68 Sports Theater 221 The theater does not have the required assistive listening system. (47 seats) §§36.303, 4.1.3(19) (b), 4.30.7(4), 4.33.7

Provide an assistive listening system.

Provide a minimum of 2 receivers (both of which must be hearing-aid compatible) for the system.

Provide signage to notify patrons that a system is available.

§§ 36.303, 216.10, 219.1, Table 219.3,703.7.2.4, 706
69 Documentary Theater 222 There is no signage indicating the availability of an assistive listening system. §§36.303, 4.1.3(19) (b), 4.30.7(4) Provide signage to notify patrons that a system is available. §§ 36.303, 703.7.2.4

B-2 Auxiliary Aids And Services for Patrons Who Are Deaf or Hard of Hearing

Other Videos

Item Component Photo Findings 1991 Regs and Stds Citation 28 CFR pt 36 Remedial Measures 2010 Regs and Stds Citation 28 CFR pt 36
70 Learning Center 223

The public programs presented in the Center do not have the required auxiliary aids and services (e.g., sign language and oral interpreters, real-time captioning).

The classroom does not have the required assistive listening system.

§§ 36.303 (a), (b)(1), (3) and (4), and (c),4.1.3(19) (b), 4.30.7(4), 4.33.7

Provide appropriate auxiliary aids, such as sign language and oral interpreters or real-time captioning.

Provide an assistive listening system.

Provide a minimum of 2 receivers (both of which must be hearing-aid compatible) for the system.

Provide signage to notify patrons that a system is available.

§§ 36.303 (a), (b)(1), (3) and (4), and (c), 216.10, 219.1, Table 219.3, 703.7.2.4, 706
71 Pulitzer Prize Theater 224 The theater does not have the required assistive listening system. §§36.303, 4.1.3(19) (b); 4.30.7(4), 4.33.7

Provide an assistive listening system.

Provide a minimum of 2 receivers (both of which must be hearing-aid compatible) for the system.

Provide signage to notify patrons that a system is available.

§§ 36.303, 216.10, 219.1, Table 219.3,703.7.2.4, 706
72 Waiting Room Monitors /4-D Movie 225 The audio content of some videos in this collection (e.g., LL Cool J) are not in an accessible format. § 36.303 (a), (b)(1), (3) and (4), and (c) Provide the audio content of the videos’ programs in an accessible format (e.g., captioned). [Completed] § 36.303 (a), (b)(1), (3) and (4), and (c)
73 I-Witness: A 4-D Time Travel Adventure” 226 The transcript of this 13-minute video is ineffective because patrons cannot simultaneously read the transcript and view the screen action. § 36.303 (a), (b)(1), (3) and (4), and (c) Provide the audio content of the video’s programs in an accessible format (e.g., captioned). § 36.303 (a), (b)(1), (3) and (4), and (c)
74 “Be a Reporter” – Video 227 The audio content of the video is not in an accessible format. § 36.303 (a), (b)(1), (3) and (4), and (c) Provide the audio content of the video’s programs in an accessible format (e.g., captioned). [Completed] § 36.303 (a), (b)(1), (3) and (4), and (c)

B-2 Auxiliary Aids And Services for Patrons Who Are Deaf or Hard of Hearing

Other Videos

Item Component Photo Findings 1991 Regs and Stds Citation 28 CFR pt 36 Remedial Measures 2010 Regs and Stds Citation 28 CFR pt 36
75 Knight Studio – Newseum 228

The program broadcast via telephone receivers outside the studio is inaccessible.

The studio does not have the required signage for an assistive listening system.

§§36.303, 4.30.7(4)

Provide the audio content of the receivers’ programs in an accessible format (e.g., captioned).

Provide a sign indicating the availability of the assistive listening system with appropriate signage.

§§ 36.303, (a), (b)(1), (3) and (4), and (c), and 703.7.2.4
76 Internet, TV, Radio Theater 229

The videos’ audio content is not in an accessible format.

The theater does not have the required assistive listening system. (55 seats)

§§ 36.303 (a), (b)(1), (3) and (4), and (c), 4.1.3(19) (b), 4.30.7(4), 4.33.7

Provide the audio content of the videos’ programs in an accessible format (e.g., captioned).

Provide an assistive listening system.

Provide a minimum of 3 receivers (two of which must be hearing-aid compatible) for the system.

Provide signage to notify patrons that a system is available.

§§ 36.303 (a), (b)(1), (3) and (4), and (c) 216.10, 219.1, Table 219.3, 703.7.2.4, 706
77 Big Screen Theater – The President’s Photographer 230

The transcript of this 15-minute video is not adequate for effective communication of the program. Patrons cannot read the transcript and simultaneously view the complex screen action.

The theater does not provide an assistive listening system. (120 seats)

§§ 36.303 (a), (b)(1), (3) and (4), and (c), 4.1.3(19) (b), 4.30.7(4), 4.33.7

Provide auxiliary aids that make the audio content accessible (e.g. captioning). [Completed]

Provide an assistive listening system.

Provide a minimum of 5 receivers (two of which must be hearing-aid compatible) for the system.

Provide signage to notify patrons that a system is available.

§§ 36.303 (a), (b)(1), (3) and (4), and (c) 216.10, 219.1, Table 219.3, 703.7.2.4, 706
78

45 Words, First Amendment

Getting It Right

Hollywood: Fact or Fiction

231 (typical) The captions on these videos are ineffective because they are very difficult to read due to placement and light washing up from the video images. § 36.303 (a), (b)(1), (3) and (4), and (c) Redesign or reposition the captions so they are visible. [Completed] § 36.303 (a), (b)(1), (3) and (4), and (c)

B-2 Auxiliary Aids And Services for Patrons Who Are Deaf or Hard of Hearing

Website and Public Programs

Item Component Photo Findings 1991 Regs and Stds Citation 28 CFR pt 36 Remedial Measures 2010 Regs and Stds Citation 28 CFR pt 36
79 Website Information 232 (typical) The audio content on the Newseum website (e.g., videos) is inaccessible. § 36.303 (a), (b)(1), (3) and (4), and (c) Provide the audio content of the website’s programs in an accessible format (e.g., captioned). § 36.303 (a), (b)(1), (3) and (4), and (c)
80

Public and School Programs include, but are not limited to:

  • Inside Media
  • Special Programs
  • The Future of News
  • Reel Journalism Spotlight Tour
  • Adult Team Building
  • Youth Group Programs
  • Teacher Orientation and Planning Sessions
233 (typical) Auxiliary aids and services are not available for public programs. § 36.303 (a), (b)(1), (3),and (4), and (c) Provide appropriate auxiliary aids (e.g., captioning, sign language and oral interpreters, real-time captioning) for programs. [Completed; information included in all marketing for Newseum programs] § 36.303 (a), (b)(1), (3) and (4), and (c)

Newseum Effective Communication and Modifications of Policies, Practices, and Procedures

B-3 Modification of Policies, Practices, and Procedures for Patrons With Mobility Disabilities

Exhibits

Item Component Photo Findings 1991 Regs and Stds Citation 28 CFR pt 36 Remedial Measures 2010 Regs and Stds Citation 28 CFR pt 36
81 TV Timeline 234 Objects in the top row of the exhibit cases are set back in their cases at a height of approximately 64 inches above the finish floor. They are out of the view of patrons who use wheelchairs or are of short stature. § 36.302 (a) Relocate the objects to the front of the cases so that they can be viewed from below; or provide images of the objects within the exhibit space (e.g., on video, on an electronic tablet). § 36.302 (a)

Other Interactives

82
  • Founding Partner Interactives
  • ABC News
  • Hearst Corporation
  • New York Times
  • NBC News
  • Bancroft Family
  • Newseum
  • Annenberg Foundation
  • Freedom Forum
  • Knight Foundation at Pennsylvania Avenue Studio
  • Comcast
  • Pulliam
  • Robert H. and Clarice Smith
  • Greenspun
  • ABC News
  • New York Times
  • Newseum
235, 236 (typical) The uppermost navigation button on each of the listed interactives is above the maximum reach range of 54 inches. §§ 36.302 (a), 4.1.3(13), 4.27.3, 4.2.6, fig. 6(b)

Reposition all control buttons at no higher than 48 inches above the finish floor
or

Mount a single monitor that presents all of the programs with control buttons at no higher than 48 inches above the finish floor.

§§ 36.302 (a), 205.1, 308.2, 308.3, 309.3

B-3 Modification of Policies, Practices, and Procedures for Patrons With Mobility Disabilities

Other Interactives

Item Component Photo Findings 1991 Regs and Stds Citation 28 CFR pt 36 Remedial Measures 2010 Regs and Stds Citation 28 CFR pt 36
83 Ethics Center Table 237 The moving controls of the interactive travel are beyond the 24-inch maximum depth for side reach range over an obstruction. §§ 36.302 (a), 4.1.3(13), 4.27.3, 4.2.6 fig. 6(c) Modify the interactive so that all the moving components remain within 24 inches from the edge of the table. [Completed] §§ 36.302 (a), 308.3.2, 309.3
84 “Express Yourself” in Digital News Interactives Space (3rd floor carrels by the Digital Media display; 4th floor First Amendment exhibit) 238

Two identical interactives are located in carrels with fixed seating that obstructs the clear floor space in front of the interactives.

Another version of the same interactive is wall-mounted on a different floor. The uppermost control button of the interactive is above the maximum reach range of 54 inches.

§§ 36.302 (a), 4.1.3(13), 4.2.4, 4.27.3, 4.2.6, fig. 6(b)

Provide at least one of the two interactives with the required clear floor space and control buttons no higher than 48 inches above the finish floor. Provide signage at the remaining inaccessible interactive directing patrons to the accessible one.

Lower the interactive so that all controls are no higher than 48 inches above the finish floor.

§§ 36.302 (a), 216.3, 305, 308.2, 308.3, 309.3, 703.5

B-3 Modification of Policies, Practices, and Procedures for Patrons With Mobility Disabilities

Other Interactives

Item Component Photo Findings 1991 Regs and Stds Citation 28 CFR pt 36 Remedial Measures 2010 Regs and Stds Citation 28 CFR pt 36
85
  • Journalism Memorial Touch Screens
  • World Press Freedom
  • News in 100 Languages (2 wide rectangular screens)
  • News in 100 Languages (1 tall rectangular screen)
  • “First Amendment Timeline”
  • Race for Your Rights” (3 screens)
239 (typical) The uppermost control button on each of the listed interactives is above the maximum reach range of 54 inches. §§ 36.302 (a), 4.1.3(13), 4.27.3, 4.2.6, fig. 6(b) Provide at least one interactive of each type with all control buttons at no higher than 48 inches above the finish floor. If there is more than one version of any of the interactives, provide signage at the inaccessible versions directing patrons to the accessible ones; identify the accessible version with the international symbol of accessibility. §§ 36.302 (a), 216.3, 308.2, 308.3, 309.3 703.5
86 “Share Your Thoughts About 9/11” 240 The stylus used to enter comments into the interactive requires tight grasping, pinching, and twisting of the wrist to operate. § 36.302 (a) Provide an alternative method to give comments that do not require tight grasping, pinching, and twisting of the wrist to operate. § 36.302 (a)
87 News History Timeline Newspaper Pull-out Drawers 241 (typical)

Drawers with artifacts require more than the maximum allowable of 5 pounds of force to pull out for viewing.

The drawers’ pull hardware is not accessible because it requires tight pinching and grasping to operate.

§§ 36.302 (a), 4.1.3(13) 4.27.4

Provide drawers that require no more than 5 pounds of force to operate.

Provide drawers that have hardware that does not require tight pinching and grasping to operate.

§§ 36.302 (a), 205, 309.4
88

News History Timeline Touchscreen at “1750” on timeline

News History Timeline Touchscreen at “1830” on timeline

242 The control buttons in the top row of the listed interactive – which must be reached over a drawer, with the monitor screen angled away from the patron – are above the maximum height of 46 inches and beyond the maximum depth of 24 inches horizontally required for side reach over an obstruction. §§ 36.302 (a), 4.1.3(13), 4.27.3, 4.2.6, fig. 6(c) Provide at least one interactive with all control buttons at no higher than 46 inches above the finish floor and no deeper than 24 inches beyond the edge of the obstruction (the top of which can be no higher than 34 inches above the finish floor). §§ 36.302 (a), 308.3.2, 309.3

B-3 Modification of Policies, Practices, and Procedures for Patrons With Mobility Disabilities

Videos in Theaters

Item Component Photo Findings 1991 Regs and Stds Citation 28 CFR pt 36 Remedial Measures 2010 Regs and Stds Citation 28 CFR pt 36
89 Today’s Front Pages (2 screens) 243 The control buttons in the top row of each interactive are above the maximum reach range of 54 inches. §§ 36.302 (a), 4.1.3(13), 4.27.3, 4.2.6,fig. 6(b) Provide at least one interactive with control buttons no higher than 48 inches above the finish floor. §§ 36.302 (a), 308.2, 308.3, 309.3
90 Big Screen Theater – The President’s Photographer 244 At the end of the video, text on the screen directs patrons to exit via the 4th floor, which requires negotiating steps. §§36.302(a), 4.33.3 Provide exit directions for patrons seated on both levels who cannot use stairs. For example, “Viewers in the first four rows should proceed to the 4th floor exit. Viewers in the last four rows should proceed to the 5th floor exit.” [Completed] §§36.302(a)