SETTLEMENT AGREEMENT BETWEEN

THE UNITED STATES OF AMERICA

AND

LINCOLN COUNTY, NEBRASKA

UNDER THE AMERICANS WITH DISABILITIES ACT

DJ 204-45-72



Settlement Agreement | Department of Justice Press Releases



BACKGROUND

SCOPE OF THE INVESTIGATION

The United States Department of Justice (Department) initiated this matter as a compliance review of Lincoln County, Nebraska under title II of the Americans with Disabilities Act of 1990 (ADA), 42 U.S.C. §§ 12131-12134, and the Department’s implementing regulation, 28 C.F.R. Part 35. Because the County receives financial assistance from the Department of Justice, the review was also conducted under the authority of section 504 of the Rehabilitation Act of 1973, 29 U.S.C. § 794, and the Department’s implementing regulation, 28 C.F.R. Part 42, Subpart G.

The review was conducted by the Disability Rights Section of the Department’s Civil Rights Division and focused on the County’s compliance with the following title II requirements:

As part of its compliance review, the Department reviewed the following facilities, which – because construction or alterations commenced after January 26, 1992 – must comply with the ADA’s new construction or alterations requirements: Courthouse and Noxious Weed Building.

The Department’s program access review covered those of the County’s programs, services, and activities that operate in the following facilities: Courthouse, Annex, Jail, Zoning and Planning Commission Office, Safety Building, Public Defenders Office, and Convention and Visitors Bureau.

The Department conducted a program access review of the following polling places: Harvest Christian Fellowship, Methodist Church, First Baptist Church, and Berean Church. This review was limited to the areas of the facilities used by the voting public: parking, the route from the parking area to the area used for voting, and the area used for voting.

The Department reviewed the County’s policies and procedures regarding voting and sidewalk maintenance to evaluate whether persons with disabilities have an equal opportunity to utilize these programs.

Finally, the Department reviewed the County Sheriff’s policies and procedures regarding providing effective communication to persons who are deaf or hard-of-hearing.

JURISDICTION

1. The ADA applies to the County because it is a “public entity” as defined by title II. 42 U.S.C. § 12131(1).

2. The Department is authorized under 28 C.F.R. Part 35, Subpart F, to determine the compliance of the County with title II of the ADA and the Department's implementing title II regulation, to issue findings, and, where appropriate, to negotiate and secure voluntary compliance agreements. Furthermore, the Attorney General is authorized, under 42 U.S.C. § 12133, to bring a civil action enforcing title II of the ADA should the Department fail to secure voluntary compliance pursuant to Subpart F.

3. The Department is authorized under 28 C.F.R. Part 42, Subpart G, to determine the County’s compliance with section 504 of the Rehabilitation Act of 1973, to issue findings, and, where appropriate, to negotiate and secure voluntary compliance agreements. Furthermore, the Attorney General is authorized, under 29 U.S.C. § 794 and 28 C.F.R. §§ 42.530 and 42.108-110, to suspend or terminate financial assistance to the County provided by the Department of Justice should the Department fail to secure voluntary compliance pursuant to Subpart G or to bring a civil suit to enforce the rights of the United States under applicable federal, state, or local law.

4. The parties to this Agreement are the United States of America and Lincoln County, Nebraska.

5. In order to avoid the burdens and expenses of an investigation and possible litigation, the parties enter into this Agreement.

6. In consideration of, and consistent with, the terms of this Agreement, the Attorney General agrees to refrain from filing a civil suit in this matter regarding all matters contained within this Agreement, except as provided in the section entitled “Enforcement and Implementation.”

ACTIONS TAKEN BY THE COUNTY

7. The County has a designated ADA Coordinator. Grievances are brought to the attention of the Coordinator who then, along with the County Board of Commissioners or designated attorneys, works towards a resolution of the matter.

8. The County conducted a self-evaluation in 1992 in order to ensure that the programs offered at County facilities are readily accessible to and usable by individuals with mobility impairments.

9. Based on the self-evaluation, the County made the following alterations after January 6, 1992, in order to ensure that the County Courthouse is readily accessible to and usable by individuals with mobility impairments:

a. Installed new sidewalk, curb cuts and accessible parking;

b. Corrected telephone height on pay phone;

c. Installed a new accessible drinking fountain;

d. Installed accessible toilet room on the first floor;

e. Completed indoor ramp connecting original courthouse to the annex.

10. Based on the self-evaluation, the County made the following alterations after January 6, 1992, in order to ensure that the County’s Noxious Weed Department is readily accessible to and usable by individuals with mobility impairments:

a. Created accessible parking;

b. Installed an accessible toilet room.

11. The County’s emergency 9-1-1 dispatch center has done or does the following:

a. Installed a Motorola Centercom Gold computer, which is equivalent to a TTY, at each 9-1-1 call station.

b. Developed a 10 week training program that includes training each call taker to use the Motorola Centercom Gold computer’s TTY capabilities to answer incoming calls from a TTY user, and to ensure that TTY calls are answered as quickly and handled as effectively as other calls received.

c. Monitors its incoming 9-1-1 TTY calls to ensure they are answered as quickly and accurately as other calls received.

d. Performs a yearly test of its computers’ and call takers’ TTY capabilities.

12. The County has set up some table-top voting equipment on accessible tables and within the reach ranges required by the Standards at some polling places.

13. Any absentee voter may cast his or her ballot in the office of the election commissioner or county clerk at any time between the close of the voter registration period and the close of polls on election day, or any time between thirty-five days prior to the election and the close of the polls on election day, or the ballots may be mailed to the office and counted if they arrive before the close of the polls on election day.

14. The County provides persons with disabilities an opportunity to participate in curbside voting at any polling place that does not have accessible parking, exterior route, entrance, and interior route to the voting area

REMEDIAL ACTION

NOTIFICATION

15. Within two months of the effective date of this Agreement, the County will adopt the attached Notice (Attachment A); distribute it to all agency heads; publish the Notice in a local newspaper of general circulation serving the County; post the Notice on its Internet Home Page; and post copies in conspicuous locations in its public buildings. It will refresh the posted copies, and update the contact information contained on the Notice, as necessary, for the life of this Agreement. Copies will also be provided to any person upon request.

16. Within three months of the effective date of this Agreement, and annually thereafter until the Agreement terminates, the County will implement and report to the Department its written procedures for providing information for interested persons with disabilities concerning the existence and location of the County’s accessible programs, services, and activities.

GRIEVANCE PROCEDURE

17. Within two months of the effective date of this Agreement, the County will adopt the attached ADA Grievance Procedure (Attachment B), distribute it to all agency heads, and post copies of it in conspicuous locations in each of its public buildings. It will refresh the posted copies, and update the contact information contained on it, as necessary, for the life of the Agreement. Copies will also be provided to any person upon request.

GENERAL EFFECTIVE COMMUNICATION PROVISIONS

18. Within two months of the effective date of this Agreement, the County will identify sources of qualified sign language and oral interpreters, real-time transcription services, and vendors that can put documents in Braille, and will implement and report to the Department its written procedures, with time frames, for fulfilling requests from the public for interpreters, real-time transcription services, and documents in alternate formats (Braille, large print, cassette tapes, etc.).

19. The County will take steps to ensure that all appropriate employees are trained and practiced in using a TTY and the Nebraska Relay Service to make and receive calls and that its TTY’s are maintained in good working order through test calls every six months for the life of this Agreement.

LAW ENFORCEMENT AND EFFECTIVE COMMUNICATION

20. Within two months of the effective date of this Agreement, the County will adapt for its own use and implement the Lincoln County Sheriff’s Office Policy Statement on Effective Communication with People Who are Deaf or Hard of Hearing [Attachment C] and distribute to all police officers the Guide for Law Enforcement Officers When in Contact with People Who are Deaf or Hard of Hearing [Attachment D].

21. Within two months of the effective date of this Agreement, the County will contract with one or more local qualified oral/sign language interpreter agencies to ensure that the interpreting services will be available on a priority basis, twenty-four hours per day, seven days a week, or make other appropriate arrangements (such as contracting directly with or hiring qualified interpreters).

22. Within one month of the effective date of this Agreement, the County will ensure that the jail is equipped with a working TTY (text telephone or TDD) and that it is made available to each police station or substation 24 hours a day and 7 days a week to enable persons who are deaf, hard of hearing, or who have speech impairments to make outgoing telephone calls.

VOTING

23. The County recognizes that some of its polling places are not readily accessible to and usable by persons with mobility impairments.

24. Many of the polling places are located in facilities operated by religious entities. However, some of the County polling places are owned or operated by other public entities subject to title II or by public accommodations subject to title III and, as such, are subject to the obligation to provide program access or remove barriers to accessibility under the ADA. This Agreement does not limit such future enforcement action against the owners or operators of these polling places by any person or entity, including the Department.

25. Within one month of the effective date of this Agreement, the County will notify the Harvest Christian Fellowship that the County is going to participate in a pilot program to make polling places accessible under the ADA in conjunction with the Nebraska Secretary of State and will provide temporary signage to be used to designate accessible parking as required by federal law on election days. The County will simultaneously send a courtesy copy of the notification to the Department.

26. Within one month of the effective date of this Agreement, the County will notify the Methodist Church that the County is going to participate in a pilot program to make polling places accessible under the ADA in conjunction with the Nebraska Secretary of State and will provide temporary signage to be used to designate accessible parking as required by federal law on election days. The County will simultaneously send a courtesy copy of the notification to the Department.

27. Within one month of the effective date of this Agreement, the County will notify the First Baptist Church that the County is going to participate in a pilot program to make polling places accessible under the ADA in conjunction with the Nebraska Secretary of State and will provide temporary signage to be used to designate accessible parking as required by federal law on election days. The County will simultaneously send a courtesy copy of the notification to the Department.

28. Within one month of the effective date of this Agreement, the County will request in writing that the First Baptist Church either provide at its entrance a minimum space between the two doors in series of 48 inches, plus the width of any door swinging into the space; or in the alternative, ensure that the second set of doors in series are fully opened during all voting hours. §§ 4.13.7 & Fig. 26. The request will specify that the remediation be completed by January 1, 2006. The County will simultaneously send a courtesy copy of the request to the Department.

29. Within one month of the effective date of this Agreement, the County will notify the Berean Church that the County is going to participate in a pilot program to make polling places accessible under the ADA in conjunction with the Nebraska Secretary of State and will provide temporary signage to be used to designate accessible parking as required by federal law on election days. The County will simultaneously send a courtesy copy of the notification to the Department.

30. Until all polling places in each precinct or voting district have accessible parking, exterior routes, entrances, and interior routes to the voting area, prior to each election, the County will identify and widely publicize to the public and to disability rights groups the most accessible polling place(s) for each precinct or voting district.

31. Within three years of the effective date of this Agreement, the County will develop and implement a way for persons who are blind or have low vision to vote independently and privately, whether through ballots and instructions in alternate formats (in-person and absentee), Braille templates and audio instructions, the provision of accessible voting machines, or some other method.

32. Starting three months from the effective date of this Agreement, when the County purchases or otherwise acquires new voting machines, one such newly-acquired machine per polling location will be the most accessible model for persons with disabilities (including those with mobility and visual impairments) that has been approved for County use by the applicable governing authority (e.g., State Secretary of Elections or other such official).

33. Starting three months from the effective date of this Agreement, when setting up its voting equipment, the County will ensure that the equipment’s accessibility to persons with disabilities is maximized, such as setting up table-top equipment on accessible tables and within the reach ranges required by the Standards, as shown in Attachment E.

34. Within the month prior to the next election that utilizes the County’s polling places, and at least once annually throughout the term of this Agreement, the County will train poll workers on the rights of people with disabilities and the practical aspects of assuring those rights. The training will cover, at minimum, the need to maintain the physical accessibility of polling locations; how to assist people, as necessary; and how to operate the voting equipment (particularly new, accessible equipment).

SIDEWALKS

35. Beginning no later than one month after the effective date of this Agreement, the County will provide curb ramps or other sloped areas complying with the Standards or UFAS at any intersection having curbs or other barriers to entry from a street level pedestrian walkway, whenever a new street, road, or highway is constructed or altered.

36. Beginning no later than three months after the effective date of this Agreement, the County will provide curb ramps or other sloped areas complying with the Standards or UFAS at all newly constructed or altered pedestrian walkways where they intersect a street, road, or highway.

PHYSICAL CHANGES TO FACILITIES

37. The elements or features of the County’s facilities that do not comply with the Standards, including those listed in this section, prevent persons with disabilities from fully and equally enjoying the County’s services, programs, or activities and constitute discrimination on the basis of disability within the meaning of 42 U.S.C. § 12132 and 28 C.F.R. §§ 35.149 and 35.150.

38. The County will comply with the cited provisions of the Standards when taking the actions required by this Agreement.

39. Within three months of the effective date of this Agreement, the County will install signage as necessary to comply with 28 C.F.R. § 35.163(b), after having surveyed all County facilities that are the subject of this Agreement for the purpose of identifying those that have multiple entrances not all of which are accessible.

Newly Constructed Facilities: In order to ensure that the following spaces and elements in County facilities, for which construction was commenced after January 26, 1992, are readily accessible to and usable by persons with disabilities, the County will take the following actions:

The County shall complete the following alterations to the Noxious Weed Building at 1621 East 10th Street, within two years of the effective date of this Agreement.


40. PARKING

a. There is no designated accessible parking. Provide signage and markings to designate accessible parking, including a sign designating at least one space as “van-accessible” mounted below the symbol of accessibility in a location that cannot be obscured by a vehicle parked in the space. Provide access aisles, at least 60 inches wide for cars and 96 inches wide for vans, adjacent to the accessible spaces. §§ 4.1.2(5)(b), 4.6.3, 4.3 & Fig. 9, 4.6.4.

41. ENTRANCE

a. There is a step up to the main entrance making it inaccessible to persons using a wheelchair. Provide a ramp that has a slope no greater than 1:12 or provide stairs and a wheelchair lift that provides accessible clear floor or ground space for wheelchairs, a ground or floor surface that is stable, firm, and slip-resistant, and has accessible controls and operating mechanisms. §§ 4.1.2(1), 4.3.8, 4.5.2, 4.8, 4.11.

b. The door hardware at the main entrance is pinch type hardware. Provide hardware that is easy to grasp with one hand and does not require tight grasping, pinching, or twisting of the wrist to operate. Lever-operated mechanisms, push-type mechanisms, and U-shaped handles are accessible designs. §§ 4.1.3(7)(b), 4.13.9.

Altered Facilities: In order to ensure that the following spaces and elements in County facilities, for which alterations commenced after January 26, 1992, are readily accessible to and usable by persons with disabilities, the County will take the following actions:

The County shall complete the following alterations to the Courthouse at 312 North Dewey Street, within one year of the effective date of this Agreement.


42. UNISEX TOILET ROOM

a. The accessible toilet room is on the first floor. Provide directional signage in a prominent location at each floor, using the International Symbol of Accessibility, to direct persons with disabilities to the accessible first floor toilet room. §§ 4.1.3(16)(a), 4.1.6(1)(b), 4.30.1, 4.30.2, 4.30.3, 4.30.4, 4.30.5, 4.30.6.

43. FIRST FLOOR

a. The elevator control panel is inaccessible because it does not contain Braille control indicators. Provide the required Brailled designations for control buttons. §§ 4.1.6(1)(b), 4.1.3(5), 4.10.12(2), 4.30.

Program Access in Existing Facilities: In order to ensure that each of the County’s programs, services, and activities operating at a facility that is the subject of this Agreement, when viewed in its entirety, are readily accessible to and usable by persons with mobility impairments, the County will take the following actions:

44. The Parties agree that the technical requirements and, where appropriate, the scoping requirements of the Standards are used as a guide for determining whether a program or activity held in an existing facility is “readily accessible to and usable by” persons with disabilities and for determining what changes are necessary to make this program or activity accessible if it continues to be provided in the existing facility in question. See 28 C.F.R. §§ 35.150(b)(1), 35.151.


The County shall complete the following alterations to the Courthouse at 312 North Dewey Street, within one year of the effective date of this Agreement.

45. TREASURER OFFICE

a. The service counter is 41 1/2 inches above the finished floor. Provide a counter that is at least 36 inches wide and no more than 36 inches high, or provide access to services transacted at this counter through alternate means (e.g., by offering these services at an accessible location for individuals who use wheelchairs). § 7.2.

1. If providing equivalent facilitation, then: (a) no later than thirty (30) days after the effective date of this Agreement, notify appropriate staff in writing of the County’s policy regarding service to individuals with disabilities and (b) clearly and directly explain the County’s procedures with regard to accessibility issues.

46. COUNTY CLERK’S OFFICE

a. The service counter height is inaccessible. Provide a counter that is at least 36 inches wide and no more than 36 inches high, or provide access to services transacted at this counter through alternate means (e.g., by offering these services at an accessible location for individuals who use wheelchairs). § 7.2.

1. If providing equivalent facilitation, then: (a) no later than thirty (30) days after the effective date of this Agreement, notify appropriate staff in writing of the County’s policy regarding service to individuals with disabilities and (b) clearly and directly explain the County’s procedures with regard to accessibility issues.

47. FINE OFFICE

a. The service counter is 42 inches above the finished floor. Provide a counter that is at least 36 inches wide and no more than 36 inches high, or provide access to services transacted at this counter through alternate means (e.g., by offering these services at an accessible location for individuals who use wheelchairs). § 7.2.

1. If providing equivalent facilitation, then: (a) no later than thirty (30) days after the effective date of this Agreement, notify appropriate staff in writing of the County’s policy regarding service to individuals with disabilities and (b) clearly and directly explain the County’s procedures with regard to accessibility issues.

48. BAILIFF OFFICE

a. The service counter is 43 inches above the finished floor. Provide a counter that is at least 36 inches wide and no more than 36 inches high, or provide access to services transacted at this counter through alternate means (e.g., by offering these services at an accessible location for individuals who use wheelchairs). § 7.2.

1. If providing equivalent facilitation, then: (a) no later than thirty (30) days after the effective date of this Agreement, notify appropriate staff in writing of the County’s policy regarding service to individuals with disabilities and (b) clearly and directly explain the County’s procedures with regard to accessibility issues.

49. JURY ROOM

a. The door has twist-type hardware. Provide hardware that is easy to grasp with one hand and does not require tight grasping, pinching, or twisting of the wrist to operate. Lever-operated mechanisms, push-type mechanisms, and U-shaped handles are accessible designs. §§ 4.13.9.

50. CHILD SUPPORT OFFICE

a. The room sign is not accessible. Provide a sign, with raised characters and Braille, on the wall adjacent to the latch side of the door so that the centerline of the sign is 60 inches above the ground and so that a person can approach to within 3 inches of the signage without encountering obstructions or standing within a door swing. §§ 4.30.1, 4.30.4, 4.30.5, 4.30.6.

b. The service counter is 48 inches above the finished floor. Provide a counter that is at least 36 inches wide and no more than 36 inches high, or provide access to services transacted at this counter through alternate means (e.g., by offering these services at an accessible location for individuals who use wheelchairs). § 7.2.

1. If providing equivalent facilitation, then: (a) no later than thirty (30) days after the effective date of this Agreement, notify appropriate staff in writing of the County’s policy regarding service to individuals with disabilities and (b) clearly and directly explain the County’s procedures with regard to accessibility issues.

51. PROBATE/CIVIC/SMALL CLAIMS/JUVENILE OFFICE

a. The room sign is not accessible. Provide a sign with raised characters and Braille on the wall adjacent to the latch side of the door so that the centerline of the sign is 60 inches above the ground and so that a person can approach to within 3 inches of the signage without encountering obstructions or standing within a door swing. §§ 4.30.1, 4.30.4, 4.30.5, 4.30.6.

b. The service counter is 43 inches above the finished floor and a file cabinet is the only writing surface. Provide a counter that is at least 36 inches wide and no more than 36 inches high, or provide access to services transacted at this counter through alternate means (e.g., by offering these services at an accessible location for individuals who use wheelchairs). § 7.2.

1. If providing equivalent facilitation, then: (a) no later than thirty (30) days after the effective date of this Agreement, notify appropriate staff in writing of the County’s policy regarding service to individuals with disabilities and (b) clearly and directly explain the County’s procedures with regard to accessibility issues.

52. FLOOR 3

a. The required drinking fountain configuration is not provided. Provide one drinking fountain with access to the required knee space, floor clearances, and spout and control heights; also provide one drinking fountain which is accessible to those who have difficulty bending or stooping. §§ 4.15, 4.1.3(10)(a).

53. COURT ROOM

a. There are steps to the witness stand making it inaccessible to persons using a wheelchair. Provide a ramp that has a slope no greater than 1:12 or provide stairs and a wheelchair lift that provides accessible clear floor or ground space for wheelchairs, a ground or floor surface that is stable, firm, and slip-resistant, and has accessible controls and operating mechanisms, or provide access to services through alternate means (e.g., by offering these services at an accessible table for individuals who use wheelchairs). §§ 4.33.5, 4.3.8, 4.8, 4.11.

1. If providing equivalent facilitation, then: (a) no later than thirty (30) days after the effective date of this Agreement, notify appropriate staff in writing of the County’s policy regarding service to individuals with disabilities and (b) clearly and directly explain the County’s procedures with regard to accessibility issues.

b. There are steps to jury box making it inaccessible to persons using a wheelchair. Provide a ramp that has a slope no greater than 1:12 or provide stairs and a wheelchair lift that provides accessible clear floor or ground space for wheelchairs, a ground or floor surface that is stable, firm, and slip-resistant, and has accessible controls and operating mechanisms, or provide access to services through alternate means (e.g., by offering these services at an accessible location for individuals who use wheelchairs). §§ 4.33.5, 4.3.8, 4.8, 4.11.

1. If providing equivalent facilitation, then: (a) no later than thirty (30) days after the effective date of this Agreement, notify appropriate staff in writing of the County’s policy regarding service to individuals with disabilities and (b) clearly and directly explain the County’s procedures with regard to accessibility issues.

c. The courtroom has no assistive listening system available. Provide an assistive listening system, with a minimum number of two receivers, and signage indicating the availability of a listening system. §§ 4.30.7(4), 4.33.

54. CLERK’S OFFICE

a. The service counter height is inaccessible. Provide a counter that is at least 36 inches wide and no more than 36 inches high, or provide access to services transacted at this counter through alternate means (e.g., by offering these services at an accessible location for individuals who use wheelchairs). § 7.2.

1. If providing equivalent facilitation, then: (a) no later than thirty (30) days after the effective date of this Agreement, notify appropriate staff in writing of the County’s policy regarding service to individuals with disabilities and (b) clearly and directly explain the County’s procedures with regard to accessibility issues.

The County shall complete the following alterations to the Courthouse Annex at 312 North Dewey Street, within one year of the effective date of this Agreement.

55. ALL OFFICES

a. The office room number signs are not accessible. Provide room number signage at each office with raised characters and Braille on the wall adjacent to the latch side of each office door so that the centerline of each sign is 60 inches above the ground and so that a person can approach to within 3 inches of the signage without encountering obstructions or standing within a door swing. §§ 4.30.1, 4.30.4, 4.30.5, 4.30.6.

56. UNISEX TOILET ROOM

a. The toilet room sign is not accessible because it is on the door. Provide a sign with raised characters and Braille on the wall adjacent to the latch side of the door so that the centerline of the sign is 60 inches above the ground and so that a person can approach to within 3 inches of the signage without encountering obstructions or standing within a door swing. §§ 4.30.1, 4.30.4, 4.30.5, 4.30.6.

b. The toilet paper dispenser is 42 inches above the finished floor. Provide a continuous paper flow dispenser that is beneath the side grab bar, does not interfere with its use, and has a paper outlet at least 9 inches above the floor. §§ 4.22.4, 4.17.6, 4.16.6 & Fig. 29(b).

c. The grab bars at the toilet area are inaccessible. Provide a side grab bar so that the end nearest the rear wall begins no more than 12 inches from the wall, it is at least 42 inches long, and the end farthest from the rear wall is located at least 54 inches from the rear wall. Provide a rear grab bar that is at least 36 inches long with the end closer to the side wall mounted at least 12 inches from the centerline of the toilet, i.e., no more than 6 inches from the side wall. §§ 4.22.4, 4.16.4 & Fig. 29.

57. COUNTY ATTORNEY’S OFFICE

a. The spherical door hardware configuration does not provide the required access. Provide door hardware with a shape that is easy to grasp with one hand and does not require tight grasping, tight pinching, or twisting of the wrist to operate, or provide access to attorney services through alternate means. § 4.13.9.

1. If providing equivalent facilitation, then: (a) no later than thirty (30) days after the effective date of this Agreement, notify appropriate staff in writing of the County’s policy regarding service to individuals with disabilities and (b) clearly and directly explain the County’s procedures with regard to accessibility issues.

b. The room signage is not accessible because it is mounted above the door. Provide room signage using raised characters and Braille on the wall adjacent to the latch side of the door so that the centerline of the sign is 60 inches above the ground and so that a person can approach to within 3 inches of the signage without encountering obstructions or standing within a door swing. §§ 4.30.1, 4.30.4, 4.30.5, 4.30.6.

c. The service counter is 42 inches above the finished floor. Provide a counter that is at least 36 inches wide and no more than 36 inches high, or provide access to services transacted at this counter through alternate means (e.g., by offering these services at an accessible location for individuals who use wheelchairs). § 7.2.

1. If providing equivalent facilitation, then: (a) no later than thirty (30) days after the effective date of this Agreement, notify appropriate staff in writing of the County’s policy regarding service to individuals with disabilities and (b) clearly and directly explain the County’s procedures with regard to accessibility issues.

58. ASSESSOR’S OFFICE

a. The service counter is 42 inches above the finished floor. Provide a counter that is at least 36 inches wide and no more than 36 inches high, or provide access to services transacted at this counter through alternate means (e.g., by offering these services at an accessible location for individuals who use wheelchairs). § 7.2.

1. If providing equivalent facilitation, then: (a) no later than thirty (30) days after the effective date of this Agreement, notify appropriate staff in writing of the County’s policy regarding service to individuals with disabilities and (b) clearly and directly explain the County’s procedures with regard to accessibility issues.

59. DRIVER’S LICENSE AND REGISTRATION

a. There is no counter or table that is accessible to persons with disabilities. Provide a counter that is at least 36 inches wide and no more than 36 inches high, or provide access to services transacted at this counter through alternate means (e.g., by offering these services at an accessible location for individuals who use wheelchairs). § 7.2.

1. If providing equivalent facilitation, then: (a) no later than thirty (30) days after the effective date of this Agreement, notify appropriate staff in writing of the County’s policy regarding service to individuals with disabilities and (b) clearly and directly explain the County’s procedures with regard to accessibility issues.

The County shall complete the following alterations to the Sheriff’s Office at 304 North Jeffers Street, within one year of the effective date of this Agreement.

60. PUBLIC ENTRANCE - SHERIFF’S OFFICE

a. The spherical door hardware configuration does not provide the required access. Provide door hardware with a shape that is easy to grasp with one hand and does not require tight grasping, tight pinching, or twisting of the wrist to operate. § 4.13.9.

b. The service counter is 40 inches above the finished floor. Provide a service counter that is at least 36 inches wide and no more than 36 inches high, or provide access to services transacted at this counter through alternate means (e.g., by offering these services at an accessible location for individuals who use wheelchairs). § 7.2.

1. If providing equivalent facilitation, then: (a) no later than thirty (30) days after the effective date of this Agreement, notify appropriate staff in writing of the County’s policy regarding service to individuals with disabilities and (b) clearly and directly explain the County’s procedures with regard to accessibility issues.

Within three months, the County shall notify the City of North Platte that the County has undergone a review to make its programs accessible under the ADA. The County shall request the City of North Platte to complete the following alterations to the City building located at 211 West 3rd Street, North Platte, Nebraska, because that is where the Lincoln County Planning Administrator is located. If the City of North Platte fails to complete the following alterations the County shall present an alternative plan within one year plus thirty (30) days from the effective date of this Agreement.

61. UNISEX TOILET ROOM

a. There is no directional signage to the accessible toilet room. Provide directional signage in a prominent location at the Zoning and Planning office, using the International Symbol of Accessibility, to direct persons with disabilities to the accessible unisex toilet room. §§ 4.30.1, 4.30.2, 4.30.3, 4.30.5.

b. The toilet room sign is not accessible because it is on the door. The County will request in writing that the City of North Platte provide a sign with raised characters and Braille on the wall adjacent to the latch side of the door so that the centerline of the sign is 60 inches above the ground and so that a person can approach to within 3 inches of the signage without encountering obstructions or standing within a door swing. §§ 4.30.1, 4.30.4, 4.30.5, 4.30.6.

c. Access to the mirror is obstructed due to its mounting height. The County will request in writing that the City of North Platte provide a mirror that is mounted with the bottom edge of the reflecting surface no higher than 40 inches above the finished floor. § 4.19.6.

d. Access to the required lavatory clear floor space is obstructed by a trash receptacle. The County will request in writing that the City of North Platte provide and maintain a minimum clear floor space of 30 inches by 48 inches in front of the lavatory, extending a maximum of 19 inches underneath the lavatory. §§ 4.1.3(11), 4.2.4, 4.22.6, 4.19.3, Fig. 32, and 28 C.F.R. § 36.211.

PROGRAM MODIFICATIONS

The County shall complete the following program modifications at the Safety Building at 715 South Jeffers Street, within one year of the effective date of this Agreement.

62. 2nd FLOOR OFFICE

a. The 2nd floor office is inaccessible to a person using a wheelchair for mobility. Within three months of the effective date of this Agreement, the County will implement and report to the Department its written plan regarding how the services in the office will be made accessible to persons with disabilities.

The County shall complete the following program modifications at the Public Defenders Office at 1020 South Dewey Street, within one year of the effective date of this Agreement.

63. PARKING

a. There are 15 total parking spaces. There is no designated accessible parking. Provide signage and markings to designate at least one accessible parking space, including a sign designating at least one space as “van-accessible” mounted below the symbol of accessibility in a location that cannot be obscured by a vehicle parked in the space. Provide access aisles, at least 60 inches wide for cars and 96 inches wide for vans, adjacent to the accessible spaces, or within three months of the effective date of this Agreement, implement and report to the Department a written plan regarding how the services will be made accessible to persons with disabilities. §§ 4.6.3 & Fig. 9, 4.6.4.

b. There is no accessible route from the parking lot to the main entrance. Provide an accessible route from the accessible parking spaces to the main entrance that is stable, firm, and slip resistant and that is consistently at least 36 inches wide, or within three months of the effective date of this Agreement, implement and report to the Department a written plan regarding how the services will be made accessible to persons with disabilities. §§ 4.3, 4.5.

64. ENTRANCE

a. The accessible entrance is locked. Provide an unlocked accessible entrance at all times during building operations, or, within 6 months of the effective date of this Agreement, provide a signal device in a prominent location for individuals who are hearing, sight, or speech impaired, as an alternate means for requesting entry, and an audible and visual signal to alert such individuals that an official is responding, or within three months of the effective date of this Agreement, implement and report to the Department a written plan regarding how the services will be made accessible to persons with disabilities. See Standards § 4.3.11.4. The County shall also provide informational signage adjacent to the signal so that the centerline of the sign is 60 inches above the finished floor and there are no obtruding objects to within 3 inches of the sign, or within three months of the effective date of this Agreement, implement and report to the Department a written plan regarding how the services will be made accessible to persons with disabilities. §§ 4.30.1, 4.30.2, 4.30.3, 4.30.5.

b. There is a step at the public entrance making it inaccessible to persons using a wheelchair. Provide a ramp that has a slope no greater than 1:12; or stairs and a wheelchair lift that provides accessible clear floor or ground space for wheelchairs, a ground or floor surface that is stable, firm, and slip-resistant, and has accessible controls and operating mechanisms; or within three months of the effective date of this Agreement, implement and report to the Department a written plan regarding how the services will be made accessible to persons with disabilities. §§ 4.3.8, 4.8, 4.11.

65. CONFERENCE ROOM

a. The toilet room is inaccessible. Provide a “standard” accessible toilet stall at least 60 inches wide and 59 inches deep (56 inches if toilet is wall mounted) such that all of the stall’s elements, including stall door, stall door hardware, water closet, size and arrangement, toe clearances, grab bars, controls and dispensers comply with the Standards, or within three months of the effective date of this Agreement, implement and report to the Department a written plan regarding how the services will be made accessible to persons with disabilities. §§ 4.17.3, Fig. 30(a), 4.22.4, 4.26, 4.27.

b. The spherical door hardware configuration does not provide the required access. Provide door hardware that is easy to grasp with one hand and does not require tight grasping, tight pinching, or twisting of the wrist to operate, or within three months of the effective date of this Agreement, implement and report to the Department a written plan regarding how the services will be made accessible to persons with disabilities. § 4.13.9.

The County shall complete the following program modifications at the Convention and Visitors Bureau at 219 South Dewey Street, within one year of the effective date of this Agreement.

66. PARKING

a. There is no designated accessible parking. Provide signage and markings to designate accessible parking, including a sign designating at least one space as “van-accessible” mounted below the symbol of accessibility in a location that cannot be obscured by a vehicle parked in the space, and provide access aisles, at least 60 inches wide for cars and 96 inches wide for vans, adjacent to the accessible spaces, or within three months of the effective date of this Agreement, implement and report to the Department a written plan regarding how the services will be made accessible to persons with disabilities. §§ 4.6.3 & Fig. 9, 4.6.4.

67. ENTRANCE

a. There is no accessible entrance because of three steps and a high threshold. Provide a ramp that has a slope no greater than 1:12; or provide stairs and a wheelchair lift that provides accessible clear floor or ground space for wheelchairs, a ground or floor surface that is stable, firm, and slip-resistant, and has accessible controls and operating mechanisms; or within three months of the effective date of this Agreement, implement and report to the Department a written plan regarding how the services will be made accessible to persons with disabilities. §§ 4.3.8, 4.8, 4.11.

68. OFFICES

a. The door width is 29 _ inches. Provide a door with a minimum clear opening of 32 inches measured from the face of the door to the opposite door stop with the door open 90 degrees, and so that the force required to open the door is not more than 5 pounds, and provide hardware that is easy to grasp with one hand and does not require tight grasping, pinching, or twisting of the wrist to operate; or within three months of the effective date of this Agreement, implement and report to the Department a written plan regarding how the services will be made accessible to persons with disabilities. §§ 4.13.5, 4.13.11(2)(b), 4.13.9.

MISCELLANEOUS PROVISIONS

69. Except as otherwise specified in this Agreement, at three, six, nine, and 12 months after the effective date of this Agreement, and annually thereafter until the termination or expiration of the Agreement, the County will submit written reports to the Department summarizing the actions the County has taken pursuant to this Agreement. Reports may include:

a. detailed photographs showing measurements,
b. architectural plans,
c. work orders,
d. notices published in the newspapers,
e. copies of adopted policies, and
f. proof of efforts to secure funding/assistance for structural renovations or equipment.

70. Throughout the life of this Agreement, consistent with 28 C.F.R. § 35.133(a), the County will maintain the accessibility of its programs, activities, services, facilities, and equipment, and will take whatever actions are necessary (such as routine testing of accessibility equipment and routine accessibility audits of its programs and facilities) to do so. This provision does not prohibit isolated or temporary interruptions in service or access due to maintenance or repairs. 28 C.F.R. § 35.133(b).

71. Within 120 days of the effective date of this Agreement, the County will develop or procure a two-hour training program on the requirements of the ADA and appropriate procedures for interacting with persons with disabilities. The County will use the ADA technical assistance materials developed by the Department and will consult with interested persons, including individuals with disabilities, in developing or procuring the ADA training program.

72. Within one year of the effective date of this Agreement, the County will deliver its training program to all County employees who have direct contact with members of the public and meet one of the following specifications: a department head appointed by the Lincoln County Board of Commissioners or an employee working under such department head. Further, all other County employees (who have direct contact with members of the public) and elected officials will be requested to attend the aforementioned training program. At the end of the one year period, the County shall submit a copy of its training curriculum and materials to the Department, along with a list of employees trained and the name, title, and address of the trainer.

IMPLEMENTATION AND ENFORCEMENT

73. If at any time the County desires to modify any portion of this Agreement because of changed conditions making performance impossible or impractical or for any other reason, it will promptly notify the Department in writing, setting forth the facts and circumstances thought to justify modification and the substance of the proposed modification. Until there is written Agreement by the Department to the proposed modification, the proposed modification will not take effect. These actions must receive the prior written approval of the Department, which approval shall not be unreasonably withheld or delayed.

74. The Department may review compliance with this Agreement at any time. If the Department believes that the County has failed to comply in a timely manner with any requirement of this Agreement without obtaining sufficient advance written agreement with the Department for a modification of the relevant terms, the Department will so notify the County in writing and it will attempt to resolve the issue or issues in good faith. If the Department is unable to reach a satisfactory resolution of the issue or issues raised within 30 days of the date it provides notice to the County, it may institute a civil action in federal district court to enforce the terms of this Agreement, or it may initiate appropriate steps to enforce title II and section 504 of the Rehabilitation Act.

75. For purposes of the immediately preceding paragraph, it is a violation of this Agreement for the County to fail to comply in a timely manner with any of its requirements without obtaining sufficient advance written agreement with the Department for an extension of the relevant time frame imposed by the Agreement.

76. Failure by the Department to enforce this entire Agreement or any provision thereof with regard to any deadline or any other provision herein shall not be construed as a waiver of the Department's right to enforce other deadlines and provisions of this Agreement.

77. This Agreement is a public document. A copy of this document or any information contained in it will be made available to any person by the County or the Department on request.

78. This Agreement constitutes the entire agreement between the parties on the matters raised herein, and no other statement, promise, or agreement, either written or oral, made by either party or agents of either party, that is not contained in this written Agreement (including its Attachments), shall be enforceable. This Agreement does not purport to remedy any other potential violations of the ADA or any other federal law. This Agreement does not affect the County’s continuing responsibility to comply with all aspects of the ADA and section 504 of the Rehabilitation Act.

79. This Agreement will remain in effect for four years from the effective date of this Agreement, or until the parties agree that full compliance with this Agreement by the County has been achieved.

80. The person signing for the County represents that he or she is authorized to bind the County to this Agreement.

81. The effective date of this Agreement is the date of the last signature below.

For the City: For the United States:






By: ____________________________
JOSEPH R. HEWGLEY,
Chairman of the County Board of Commissioners










Date:_____12/22/03______________



R. ALEXANDER ACOSTA
Assistant Attorney General
Civil Rights Division

By:_____________________________
JOHN L. WODATCH, Chief
MARY LOU MOBLEY, Acting Deputy Chief
ELIZABETH BACON, Supervisory Attorney
SUSAN G. QUINN, Investigator
SHANA WEINER, Investigative Assistant
MICHELE ANTONIO MALLOZZI, Architect
U.S. Department of Justice
Civil Rights Division
950 Pennsylvania Avenue, N.W.
Disability Rights Section - NYA
Washington, DC 20530


Date:______2/27/04________________







ATTACHMENT A

Justice Department seal

NOTICE UNDER THE AMERICANS WITH DISABILITIES ACT


In accordance with the requirements of title II of the Americans with Disabilities Act of 1990, Lincoln County will not discriminate against qualified individuals with disabilities on the basis of disability in the County's services, programs, or activities.

Employment: The County does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under title I of the Americans with Disabilities Act (ADA).

Effective Communication: The County will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in the County’s programs, services, and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments.

Modifications to Policies and Procedures: The County will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all County programs, services, and activities. For example, individuals with service animals are welcomed in County offices, even where pets are generally prohibited.

Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a County program, service, or activity, should contact the office of Becky Rossell at 534-4350 as soon as possible but no later than 48 hours before the scheduled event.

The ADA does not require the County to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden.

Complaints that a County program, service, or activity is not accessible to persons with disabilities should be directed to Commissioner Hewgley in care of Lincoln County Clerk’s Office at 534-4350, Ext. 111.

The County will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.





ATTACHMENT B

Lincoln County

Grievance Procedure under
The Americans with Disabilities Act


This Grievance Procedure is established to meet the requirements of the Americans with Disabilities Act of 1990. It may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of services, activities, programs, or benefits by the County. The County’s Personnel Policy governs employment-related complaints of disability discrimination.

The complaint should be in writing and contain information about the alleged discrimination such as the name, address, and telephone number of the complainant and the location, date, and description of the problem. Alternative means of filing complaints, such as personal interviews or a tape recording of the complaint, will be made available for persons with disabilities upon request.

The complaint should be submitted by the grievant and/or his/her designee as soon as possible but no later than 60 calendar days after the alleged violation to:

Commissioner Joseph R. Hewgley
In Care of Lincoln County Clerk’s Office
County Courthouse
534-4350 Ext. 111

Within 15 calendar days after receipt of the complaint, Commissioner Hewgley or his designee will meet with the complainant to discuss the complaint and the possible resolutions. Within 15 calendar days of the meeting, Commissioner Hewgley or his designee will respond in writing, and where appropriate, in a format accessible to the complainant, such as large print, Braille, or audio tape. The response will explain the position of the County and offer options for substantive resolution of the complaint.

If the response by Commissioner Hewgley or his designee does not satisfactorily resolve the issue, the complainant and/or his designee may appeal the decision within 15 calendar days after receipt of the response to Commissioner Joseph R. Hewgley, In Care of Lincoln County Clerk’s Office. Richard Birch, a North Platte Attorney, will hear the matter unless he is not available or has conflict of interest, then Doug Stack, a North Platte Attorney, will hear the matter.

Within 15 calendar days after receipt of the appeal, one of the designated attorneys will meet with the complainant to discuss the complaint and possible resolutions. Within 15 calendar days after the meeting the designated attorney will respond in writing, and, where appropriate, in a format accessible to the complainant, with a recommendation concerning the complaint.

All written complaints received by Commissioner Hewgley or his designee, appeals to an outside attorney or his designee, and responses from these two offices will be retained by the County for at least three years.




ATTACHMENT C

LINCOLN COUNTY SHERIFF-POLICY AND PROCEDURE MANUAL

POLICY/PROCEDURE: 159


SUBJECT: EFFECTIVE COMMUNICATION WITH PEOPLE WHO ARE DEAF OR HARD OF HEARING

I
POLICY

It is the policy of the Lincoln County Sheriff’s Office to ensure that a consistently high level of service is provided to all community members, including those who are deaf or hard of hearing. The Lincoln County Sheriff’s Office has specific legal obligations under the Americans with Disabilities Act and the Rehabilitation Act.

II To carry out these policies and legal obligations, the Lincoln County Sheriff’s Office instructs its employees as follows:

1. People who are deaf or hard of hearing are entitled to a level of service equivalent to that provided hearing persons.

2. The Lincoln County Sheriff’s Office will make every effort to ensure that its employees communicate effectively with people who are deaf or hard of hearing.

3. Effective communication with a person who is deaf or hard of hearing involved in an incident whether as a victim, witness, suspect, or arrestee is essential in ascertaining what actually occurred, the urgency of the matter, and type of situation.

4. Various types of communication aids known as “auxiliary aids and services” are used to communicate with people who are deaf or hard of hearing. These include use of gestures or visual aids to supplement oral communication; an exchange of written notes; use of a computer or typewriter; use of assistive listening devices (to amplify sound for persons who are hard of hearing); or use of qualified oral or sign language interpreters.

5. The type of aid that will be required for effective communication will depend on the individual’s usual method of communication, and the nature, importance, and duration of the communication at issue.

6. In many circumstances, oral communication supplemented by gestures and visual aids, an exchange of written notes, use of a computer or typewriter, or use of an assistive listening device may be effective. In other circumstances, qualified sign language or oral interpreters are needed to communicate effectively with persons who are deaf or hard of hearing. The more lengthy, complex, and important the communication, the more likely it is that a qualified interpreter will be required for effective communication with a person whose primary means of communication is sign language or speech reading. For example:

a. If there has been an incident and the Lincoln County Sheriff’s Office employee is conducting witness interviews, a qualified sign language interpreter may be required to communicate effectively with someone whose primary means of communication is sign language.

b. If a person is asking an officer for directions to a location, gestures and an exchange of written notes will likely be sufficient to communicate effectively.

7. To serve each individual effectively, primary consideration should be given to the communication aid or service that works best for that person. Employees must ask persons who are deaf or hard of hearing what type of auxiliary aid or service they need. Employees must defer to those expressed choices, unless there is another equally effective way of communicating, given the circumstances, length, complexity, and importance of the communication, as well as the communication skills of the person who is deaf or hard of hearing.

8. The Lincoln County Sheriff’s Office is not required to provide a particular auxiliary aid or service if doing so would fundamentally alter the nature of the law enforcement activity in question, or if it would cause an undue administrative or financial burden. Only the Lincoln County Sheriff’s Office head or his or her designee may make this determination. For example:

a. If the Lincoln County Sheriff’s Office has limited financial resources and providing a particular auxiliary aid would cost a large sum of money, the Agency head may determine that it would be an undue financial burden (note: the Lincoln County Sheriff’s Office’s budget as a whole must be considered). In this situation, the most effective means of communication that does not involve an undue burden must be used.

9. The input of people who are deaf or hard of hearing who are involved in incidents is just as important to the law enforcement process as the input of others. Employees must not draw conclusions about incidents unless they fully understand and are understood by all those involved, including persons who are deaf or hard of hearing.

10. People who are deaf or hard of hearing must never be charged for the cost of an auxiliary aid or service needed for effective communication.

B. On Call Interpretive Services

1. The Lincoln County Sheriff’s Office will maintain a list of sign language and oral interpreting services that are available (on-call 24 hours per day) and willing to provide qualified interpreters as needed. Each of these services will be chosen after having been screened for the quality and skill of its interpreters, its reliability, and other factors such as cost. The Lincoln County Sheriff’s Office will update this list annually.

2. A qualified sign language or oral interpreter is one who is able to interpret effectively, accurately, and impartially, both receptively and expressively, using any necessary specialized vocabulary. Accordingly, an interpreter must be able to sign to the deaf individual (or interpret orally to the person who does not use sign language) what is being said by the hearing person and to voice to the hearing person what is being signed or said by the deaf individual. The interpreter must be able to interpret in the language the deaf person uses (e.g., American Sign Language or Signed English) and must be familiar with law enforcement terms and phrases. Because a qualified interpreter must be able to interpret impartially, a family member, child, or friend of the individual who is deaf may not be qualified to render the necessary interpretation because of factors such as professional, emotional, or personal involvement, or considerations of confidentiality. Additionally, although a “qualified” interpreter may be certified, a certified interpreter is not necessarily “qualified,” if he or she is not a good communications match for the deaf person (e.g., where the deaf person uses Signed English and the interpreter uses American Sign Language) or the situation (e.g., where the interpreter is unfamiliar with law enforcement vocabulary). Certification is not required in order for an interpreter to be “qualified.”

C. TTY and Relay Services

1. In situations when a non-disabled person would have access to a telephone, employees must provide persons who are deaf or hard of hearing the opportunity to place calls using a text telephone (TTY, also known as a telecommunications device for deaf people, or TDD). Employees must also accept telephone calls placed by persons who are deaf or hard of hearing through the Telecommunications Relay Service.

D. Techniques for Deputies fo Communicate Effectively

1. Employees must review and have a working knowledge of Guide for Law Enforcement Officers When In Contact With People Who Are Deaf or Hard of Hearing. This document reviews how officers should communicate effectively in the types of situations officers will encounter. These situations include:

a. Issuing a noncriminal or motor vehicle citation
b. Communicating with a person who initiates contact with an employee
c. Interviewing a victim or critical witness to an incident
d. Questioning a person who is a suspect in a crime
e. Making an arrest or taking a person into custody
f. Issuing Miranda Warnings to a person under arrest or in custody
g. Interrogating a person under arrest or in custody.

E. Procedures for Obtaining Auxiliary Aids and Services

1. Employees must utilize the following auxiliary aids, when available, to communicate effectively:

a. Use of gestures
b. Use of visual aids
c. Exchange of written notes
d. Use of computers or typewriters
e. Use of assistive listening devices
f. Use of teletypewriters (TTY’s)
g. Use of qualified oral or sign language interpreters

This POLICY/PROCEDURE is to be used in conjunction with all relevant existing Office POLICIES/PROCEDURES, Rules and Regulations.




ATTACHMENT D


Justice Department seal

GUIDE FOR LAW ENFORCEMENT OFFICERS

When In Contact With People Who Are Deaf or Hard of Hearing



As a law enforcement officer, you can expect to come into contact with people who are deaf or hard of hearing.

Title II of the Americans with Disabilities Act (ADA) of 1990 prohibits State and local government from discriminating against an individual with a disability. Municipal and State police and county sheriff departments are bound by this Federal law. Your office has adopted a more detailed policy regarding law enforcement officers’ communication with people who are deaf of hard of hearing. You should become familiar with this policy.

What does title II require of you when interacting with persons who are deaf or hard of hearing? Among other things, your communication with such an individual must be as effective as your communication with hearing people.

How do you communicate? Provide aids or services as necessary to ensure that the deaf or hard of hearing individual understands what you are saying and that you understand him or her. These can include:

- use of qualified sign language or oral interpreters
- for people who are hard of hearing, speaking loudly and clearly, and use of assistive listening devices (to amplify sound)
- use of gestures or visual aids to supplement oral communication
- an exchange of written notes
- or use of a computer or typewriter.

What method of communication should you use? The law requires you to give primary consideration to the individual’s preference. Ask how the person wishes to communicate.

For example, some people who are deaf do not use sign language and may need to use a different aid or rely on lipreading. In one-on-one communication with an individual who lip reads, an officer should face the individual directly, and should ensure that the communication takes place in a well-lighted area.

Honor the individual’s choice unless it would significantly interfere with your law enforcement responsibilities or you are confident that other means of communicating, that may be easier to provide, are just as effective. Remember that deaf or hard of hearing persons must be able to understand you as well as those who do not have hearing impairments.

DO NOT ask a family member or friend to interpret for a deaf individual unless it is urgent to communicate immediately and that is the only option. If the deaf person requests that arrangement and the other person agrees, however, you can proceed.

How do you know when you are communicating clearly to an individual who is deaf or hard of hearing? Ask the person to summarize what you are saying. Test his or her understanding.

If the person uses sign language, what kinds of communication require an interpreter? Consider the length, importance, and complexity of the communication, as well as the context.

- In a simple encounter, such as checking a driver’s license or giving directions, a notepad and pencil or perhaps gestures will normally be sufficient.

- During interrogations and arrests, a sign language interpreter will often be necessary.

- If the legality of a conversation will be questioned in court, such as where Miranda warnings are issued, a sign language interpreter may be necessary. You should be careful about
misunderstandings in the absence of a qualified interpreter. A nod of the head may be an attempt to appear cooperative in the midst of misunderstanding, rather than consent or a confession of wrongdoing.

- In general, if an individual who does not have a hearing disability would be subject to police action without interrogation, then an interpreter will not be required, unless one is necessary to explain the action being taken.

Example: An officer clocks a car on the highway driving 15 miles above the speed limit. The driver, who is deaf, is pulled over and issued a noncriminal citation. The individual is able to understand the reasons for the citation, because the officer exchanges notes and points to information on the citation. A sign language interpreter is not needed.

Example: An officer responds to an aggravated battery call and upon arriving at the scene observes a bleeding victim and an individual holding a weapon. Eyewitnesses observed the individual strike the victim. The individual with the weapon is deaf, but the officer has probable cause to make a felony arrest without an interrogation. An interpreter is not necessary to carry out the arrest.
Example: An officer responds to the scene of a domestic disturbance. The husband says the wife has been beating their children and he has been trying to restrain her. The wife, who is deaf, requests an interpreter. The officer begins by exchanging notes but the woman’s responses indicate a lack of comprehension and poor grammar. An interpreter is necessary to carry out any arrest. In this situation, it would be inappropriate to use a family member to assist with communication, even if it is offered.

Do you have to take a sign language interpreter to a call about a violent crime in progress or a similar urgent situation involving a person who is deaf? No. An officer's immediate priority is to stabilize the situation. If the person being arrested is deaf, the officer can make an arrest and call for an interpreter to be available later at the booking station.

Contact numbers for your local sign language interpreters:

___________________________________________________

___________________________________________________

___________________________________________________




ATTACHMENT E

VOTING ACCESSIBILITY SURVEY

Citations are to ADA Standards for Accessible Design, 28 C.F.R. Part 36, Appendix A.

Name and address of polling location:___________________________________________________________________

Name, title, and phone number of individual conducting survey: _______________________________________________

ITEM

TECHNICAL REQUIREMENTS

MODIFICATIONS NEEDED

Parking 1 per 25 spaces is accessible, up to 100 spaces; 1 per 50 to 101-200 spaces. 1 in 8 accessible spaces, but not less than 1, must be van accessible. 4.1.2(5)(a)
Reserved sign vertical so not obscured by parked vehicles, using Int’l Symbol Accessibility. If van space, add “van-accessible” sign 4.6.4
Width of vehicle space at least 96". 4.6.3
Car access aisles at least 60" 4.1.2(5)(a); van access aisle at least 96". 4.1.2(5)(b).
Surface of aisle stable, firm, slip resistant. 4.6.3, 4.3.6, 4.5.1
Slope of space and access aisle no more than 1.50 in all directions (no built-up curb ramp intrusion). 4.6.3
On shortest accessible route of travel to accessible entrance. 4.6.2
Aisle is part of accessible route to entrance. 4.6.3, 4.3
Curb Ramps Slope no more than 1:12. 4.7.2
Width at least 36", not including flared sides. 4.7.3
Accessible Exterior Route At least 36" wide. 4.3.3
Cross slope no more than 1:50. 4.3.7
Route free of stairs, curbs without ramps, abrupt changes of level greater than 1/4". 4.3.8, 4.5.2
Slope no more than 1:20 4.3.7 or complies with requirements of ramps. 4.8.1
Accessible route surfaces stable, firm, slip resistant. 4.3.6, 4.5.1
Directional signs indicate accessible route and accessible entrance (when not all entrances are accessible), using Int’l Symbol Accessibility. 4.1.2(7), 4.1.3(8)(d), 4.30.7
Route free of objects (e.g., pay phones, trees) that have leading edges between 27"-80" and that project > 4" into route. 4.4.1
Exterior stairs built so that person who is blind/has low vision will not hit head (e.g., cane detectable barrier such as planter within 27 inches of ground). 4.4.2
Ramps Running slope no more than 1:12; rise for any run a maximum of 30". 4.8.2
Cross slope no more than 1:50. 4.8.6
Surface stable, firm, slip resistant. 4.8.6, 4.5
Clear width between handrails at least 36". 4.8.3
Level landing at top and bottom of ramp and each ramp run. 4.8.4
Landing at least as wide as ramp and at least 60" long. 4.8.4(1), (2)
Where ramp changes direction, landing of at least 60"W x 60"L. 4.8.4(3)
Edge protection if drop off (i.e., 2" curb, wall, railings, projecting surfaces). 4.8.7
Handrails if ramp over 6" high or over 72" in length. 4.8.5
Inside rail continuous if switchback ramp. 4.8.5(1)
Top of handrail between 34" - 38" above ramp surface. 4.8.5(5)
At least 12" handrail extensions, parallel to ground, beyond top and bottom of ramp segment. 4.8.5(2)
Handrail ends rounded or returned to wall/floor/post. 4.8.5(6)
Handrail diameter between 1-1/4" to 1-1/2 “ OR shape provides equivalent gripping surface (standard pipe this size). 4.8.5, 4.26.2
Clear space between handrail and mounting wall exactly 1 1/2“. 4.8.5(3)
Rails and fasteners structurally strong/sound. 4.8.5, 4.26.3
Accessible
Entry Doors
Door or at least one side of double-leaf door must have minimum 32“ clear passage when door is open 90 degrees. 4.13.4, 4.13.5
Maneuvering space at door must comply with 4.13.6 and Figure 25 (illustration below).
Door hardware cannot require tight grasping, tight pinching, or twisting of the wrist. 4.13.9
Operating hardware mounted no more than 48" from floor. 4.13.9
Interior doors cannot require more than 5 lbs of force to open. 4.13.11(2)(b)
If two doors in series, clear floor space must be at least 48" between doors, plus width of any door swinging into the space. 4.13.7
Threshold no more than 3/4" for sliding doors, 1/2" for others, and beveled at 1:2 or less. 4.13.8
If door has closer, takes at least 3 seconds from open position of 70 degrees to move to 3 inches from latch (measured from leading edge of door) 4.13.10
Interior
Routes to Public Use Areas
At least 36" wide. 4.3.3
Cross slope no more than 1:50. 4.3.7
Route free of stairs or abrupt changes of level greater than 1/4". 4.3.8, 4.5.2
Slope of hallway no more than 1:20 4.3.7 or complies with requirements of ramps. 4.8.1
Accessible route surfaces stable, firm, slip resistant. 4.3.6, 4.5.1 If carpeted, secure, trimmed, low pile with firm/no pad. 4.5.3
Route free of objects (e.g., fire extinguishers, wall-mounted lights, electrical meters, pay phones) that have leading edges between 27"-80" and that project > 4" into route. 4.4.1
Exterior stairs built so that person who is blind/has low vision will not hit head (e.g., cane detectable barrier such as a planter or other object placed within 27" of ground, wherever vertical clearance for pedestrian is 80" or less). 4.4.2
Voting Machine There is 30” x 48" clear space in front of machine, to accommodate the front or parallel approach of a person in wheelchair; space may overlap accessible route. 4.2.4 & Figure 4(b),(c) (illustration below)
For machines placed on tables/desks: knee space must be at least 27"H x 30"W x 19"D; table height no more than 28-34". 4.32.3, 4.32.4
For machines placed on tables/desks: The level reach cannot > 25" deep for a forward approach. If < 20", the height of controls can be 48". If level reach is 20-25" deep, height cannot exceed 44". 4.2.5 & Figure 5(b) (illustration below).
For machines placed on tables/desks: The level reach cannot > 24" deep for parallel approach. If < 24" but > 10", the height of controls must be between 15" and 46" above floor. If < 10", height of controls must be between 15" and 54" above floor. 4.2.6 & Figure 6(c) (illustration below).
ILLUSTRATIONS

Figure 25: Maneuvering Clearances at Doors

Fig. 25 Maneuvering Clearances at Doors

Figure 4(b),(c): Clear Floor Space for Persons in Wheelchairs to Approach Voting Machines

Fig. 4(b) Forward Approach | Fig. 4(c) Parallel Approach

Figures 5(a), 6(b): High and Low Reaches for Front and Parallel Approaches

Fig. 5a High Forward Reach Limit | Fig. 6b High and Low Side Reach Limits

Figures 5(b), 6(c): Reach Ranges over Obstructions

Fig. 5b Maximum High Forward Reach over an Obstruction | Fig. 6c Maximum Side Reach over Obstruction


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February 27, 2004