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U.S. Department of Justice Civil Rights Division Disability Rights Section |
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February 2017
Nine Federal agencies are designated to investigate disability-related discrimination complaints filed against State and local government entities under Title I or Title II of the Americans with Disabilities Act (ADA). Each agency is responsible for investigating complaints involving the topics described. In addition, under Section 504 of the Rehabilitation Act, these agencies investigate complaints involving the programs they fund.
Agriculture. Complaints about government programs, services, or activities related to farming, raising of livestock, Extension Services, 4-H programs, Supplemental Nutrition Assistance Program (SNAP -- formerly, Food Stamps), School Lunch and Breakfast programs, or the U.S. Forest Service should be directed to:
U.S. Department of Agriculture
Office of the Assistant Secretary for Civil Rights
1400 Independence Avenue, S.W.
Washington, D.C. 20250-9410
Education. Complaints about government programs, services, or activities related to public elementary and secondary education, public higher education (other than schools of medicine, dentistry, nursing, and other health related fields), school transportation (school buses and university transportation systems), vocational education, vocational rehabilitation, or libraries should be directed to the appropriate regional office.
U.S. Department of Education
Office for Civil Rights
Lyndon Baines Johnson Bldg
400 Maryland Avenue, SW
Washington, DC 20202-1100
Employment. Complaints about disability-related discrimination in State or local government employment practices should be directed to:
U.S. Equal Employment Opportunity Commission
Field Management Programs
131 M Street, N.E.
Washington, D.C. 20507
www.eeoc.gov/employees/charge.cfm
Health and Human Services. Complaints about government programs, services, or activities related to public preschool and child care programs (including Head Start), elder care programs, family-related and other social services, hospitals, health care programs (including schools of medicine, dentistry, nursing, veterinary medicine, and other health-related fields), Medicare or Medicaid, non-forensic State Hospitals, medical transportation services, or State Medical Boards should be directed to:
U.S. Department of Health and Human Services
Office for Civil Rights
200 Independence Avenue, S.W.
Room 509F HHH Building
Washington, D.C. 20201
www.hhs.gov/civil-rights/filing-a-complaint/index.html
Housing. Complaints about government programs, services, or activities related to public housing, Section 8 housing (Housing Choice Vouchers), housing assistance and referral programs, or community development should be directed to:
U.S. Department of Housing and Urban Development
Office of Fair Housing and Equal Opportunity
451 Seventh Street, S.W., Room 5226
Washington, D.C. 20410-2000
https://portal.hud.gov/hudportal/HUD?src=/topics/housing_discrimination
Labor and Work Force Participation. Complaints about government programs, services, or activities related to the work force, including employment services, job training, Job Corps, unemployment insurance, Worker’s Compensation, FMLA (Family and Medical Leave Act), or occupational safety and health should be directed to:
U.S. Department of Labor
Civil Rights Center
200 Constitution Avenue, N.W., Room N‑4123
Washington, D.C. 20210
www.dol.gov/oasam/programs/crc/complaint.htm
Lands, Resources, and Environment. Complaints about government programs, services, or activities related to public lands and natural resources, parks, recreation, water and waste management, environmental protection, energy, historic and cultural preservation, museums, or the U.S. Park Service, should be directed to:
U.S. Department of the Interior
Office of Civil Rights
1849 C Street, N.W.
Washington, D.C. 20240
www.doi.gov/pmb/eeo/Public-Civil-Rights
Transportation. Complaints about programs, services, or activities related to public transportation (including city buses, subways, commuter trains, and paratransit systems), Amtrak, airports and airport parking, curb ramps and street crossings, automobile licensing and inspection, driver licensing, or non-law enforcement traffic management should be directed to:
Federal Transit Administration
U.S. Department of Transportation
Office of Civil Rights
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
www.transit.dot.gov/regulations-and-guidance/civil-rights-ada/file-complaint-fta
Other Government Functions. Complaints about programs, services, or activities related to law enforcement or public safety; administration of justice, including courts and correctional institutions; state forensic hospitals; state licensing boards; local zoning practices; commerce and industry, including general economic development, banking, finance, consumer protection, insurance, and small business; state and local government support services (e.g., audit, personnel, comptroller, administrative services); and all other government functions not assigned to other designated agencies should be directed to:
U.S. Department of Justice
Civil Rights Division
950 Pennsylvania Avenue, N.W.
Disability Rights Section, NYAV
Washington, D.C. 20530
www.ada.gov
The Americans with Disabilities Act authorizes the Department of Justice (the Department) to provide technical assistance to individuals and entities that have rights or responsibilities under the Act. This document provides informal guidance to assist you in understanding the ADA and the Department's regulations.
This guidance document is not intended to be a final agency action, has no legally binding effect, and may be rescinded or modified in the Department's complete discretion, in accordance with applicable laws. The Department's guidance documents, including this guidance, do not establish legally enforceable responsibilities beyond what is required by the terms of the applicable statutes, regulations, or binding judicial precedent.
Reproduction of this document is encouraged.