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U.S. Department of Justice Civil Rights Division Disability Rights Section |
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Revised February 2017
This list contains the telephone numbers and Internet addresses of federal agencies and other organizations that provide information about the Americans with Disabilities Act (ADA) and informal guidance in understanding and complying with different provisions of the law.
Department of Justice offers technical assistance on the ADA Standards for Accessible Design and other ADA provisions applying to businesses, non-profit service agencies, and state and local government programs; also provides information on how to file ADA complaints.
ADA Information Line – questions and publications
800-514-0301 (voice)
833-610-1264 (TTY)
Website
archive.ada.gov
Equal Employment Opportunity Commission (EEOC) offers information and publications on the ADA provisions applying to employment; also provides information on how to file ADA employment complaints.
Employment - questions
800-669-4000 (voice)
800-669-6820 (TTY)
844-234-5122 (videophone)
Employment - publications
800-669-3362 (voice)
800-800-3302 (TTY)
Employment publications – alternate format
202-663-4191 (voice)
202-663-4494 (TTY)
Website
www.eeoc.gov/laws/types/disability.cfm
Department of Transportation, Federal Transit Administration (FTA) offers information on the public transit provisions of the ADA.
Civil Rights Hotline – transportation questions
888-446-4511 (voice)
TTY: use relay service
Website
www.transit.dot.gov/ada
E-mail address
FTA.ADAassistance@dot.gov
Federal Communications Commission (FCC) offers technical assistance on the ADA's telephone relay service (TRS) requirements.
TRS publications and questions
888-225-5322 (voice)
888-835-5322 (TTY)
844-432-2275 (videophone)
Website
www.fcc.gov/general/disability-rights-office
U.S. Access Board (or Architectural and Transportation Barriers Compliance Board) offers technical assistance on the ADA Accessibility Guidelines.
Publications and questions
800-872-2253 (voice)
800-993-2822 (TTY)
Website
www.access-board.gov
ta@access-board.gov
ADA National Network is funded through the Department of Education to provide information, guidance and training on all provisions of the ADA.
Questions and publications
800-949-4232 (voice/TTY)
Website
www.adata.org
Job Accommodation Network (JAN), is funded by the Department of Labor to provide advice on accommodating employees with disabilities.
Accommodation questions and workplace information
800-526-7234 (voice)
877-781-9403 (TTY)
Website
http://askjan.org
National Aging and Disability Transportation Center (NADTC) is a new national technical assistance center funded by the Federal Transit Administration to provide transportation information.
Transportation information and publications
866-983-3222
TTY: use relay service
Website
www.nadtc.org
Internal Revenue Service (IRS) offers tax incentives that may help cover the cost of complying with the ADA. Form 8826 is used to claim a tax credit for small businesses. Publication 535 explains tax deductible expenses for business of any size.
Business tax questions, tax forms and publications
800-829-4933 (voice)
800-829-4059 (TTY)
Website
www.irs.gov
OTHER LAWS OF INTEREST
Other federal laws prohibit discrimination and provide equal opportunity for people with disabilities in housing, air transportation, Congressional offices and services and access to Federal facilities, post offices and electronic information. The telephone numbers and Internet addresses for obtaining assistance in understanding these laws are listed here.
Fair Housing Act protects people with disabilities and other groups from discrimination when they are renting, buying or securing financing for any housing. For questions or publications, contact Department of Housing and Urban Development:
Fair Housing general questions
800-669-9777 (voice)
800-927-9275 (TTY)
Website
www.hud.gov/offices/fheo
Fair Housing design and construction requirements
888-341-7781 (voice/TTY)
Website
www.fairhousingfirst.org
Air Carrier Access Act prohibits discrimination in air transportation by domestic and foreign carriers. Contact for questions pertaining to air transportation, call Department of Transportation, Aviation Consumer Protection Division for questions about air travel:
Air travel questions and information
800-778-4838 (voice)
800-455-9880 (TTY)
Website
www.transportation.gov/airconsumer
Congressional Accessibility Act (CAA) applies titles II and III of the ADA to Congress:
Office of Compliance – questions and information
202-724-9250 (voice)
202-426-1912 (TTY)
Office of Compliance – recorded information
202-724-9260
Website
www.compliance.gov
Section 508 of the Rehabilitation Act, for questions pertaining to the accessibility of Federal electronic information and technology, contact the U.S. Access Board, listed on page one.
Architectural Barriers Act, for questions pertaining to access to Federal facilities and post offices, contact the U.S. Access Board, listed on page one.
The Americans with Disabilities Act authorizes the Department of Justice (the Department) to provide technical assistance to individuals and entities that have rights or responsibilities under the Act. This document provides informal guidance to assist you in understanding the ADA and the Department's regulations.
This guidance document is not intended to be a final agency action, has no legally binding effect, and may be rescinded or modified in the Department's complete discretion, in accordance with applicable laws. The Department's guidance documents, including this guidance, do not establish legally enforceable responsibilities beyond what is required by the terms of the applicable statutes, regulations, or binding judicial precedent.
Reproduction of this document is encouraged.